Rules for Visitors (2024)

FAQs

What are some rules to remember in receiving visitors in the office? ›

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All visitors must sign in and out upon entering and leaving [Company Name] facilities. All visitors will be issued a dated visitor's pass, which should be returned to the issuing party when signing out. Any unauthorized visitor failing to secure a pass will be asked to leave the premises until a pass can be obtained.

A workplace visitor policy is a set of rules and guidelines that apply to guests coming into your office area and to the employees welcoming them, checking them in, and hosting their visits. It helps you set out clear expectations for your employees on how they should manage the visitor experience.

It is important that you maintain a calm, professional and firm demeanor at all times in dealing with unexpected visitors. Visitors may not be present in restricted areas without permission. They are not to interrupt or disrupt work. Determine if the visitors are in an appropriate visitor area of your department.

Greet – As soon as a guest enters the office, approach them and — you guessed it — greet 'em! Follow that greeting with a friendly “How may I help you?” Seat – Offer the guest a seat in the reception area. Treat – Offer the guest coffee, tea, or water, and if they accept, bring their beverage to them.

Show Little or No Enthusiasm. Every guest wants to believe their visit is wanted and appreciated and that their hosts are happy to have them. Looking bored or even irritated in the presence of a guest is a passive-aggressive way to make them feel unwelcome.

Remain calm

Letting the matter get personal will only further worsen an already bad situation. If you respond to their rudeness with hostility, it is bound to worsen, and you are more likely to face the repercussions while the visitor has nothing to lose. The best thing is to remain calm until they are done.

What etiquette should you maintain as a guest? ›

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Greet – As soon as a guest enters the office, approach them and — you guessed it — greet 'em! Follow that greeting with a friendly “How may I help you?” Seat – Offer the guest a seat in the reception area. Treat – Offer the guest coffee, tea, or water, and if they accept, bring their beverage to them.