FAQs
Method 1: Through your SHEIN Account:
- Log in to your SHEIN account. You can do this on the Shein website or app.
- Click on "Orders". This will take you to a page that shows all of your past and present orders.
- Find the order you want to track. ...
- Click on "View Details". ...
- Click on "Track".
How long does it take for SHEIN to deliver? ›
How long does Shein take to ship? -Shein's standard US shipping can take 9-11 business days or 13-15 calendar days to arrive at your MyUS suite.. -Shein's express shipping can take 6-8 business days or 9-11 calendar days to arrive at MyUS.
Why hasn't my SHEIN tracking updated in 3 days? ›
One of the main reasons your SHEIN order might not show updates is due to processing time. SHEIN takes about 1-3 business days to process orders before they even leave the warehouse. During busy times, like big sales or holidays, this could take a bit longer. Another reason might be the shipping companies themselves.
What are the stages of SHEIN order tracking? ›
Understanding SHEIN's order status updates
Here are the different order status updates and what they mean: Pending: Your order has been received and is waiting to be processed. Processing: Your order is being prepared for shipment. Shipped: Your package has been shipped and is on its way to your destination.
Can I track a package with an order number? ›
If you don't have a tracking number, you can still track your package by using a reference number associated with your shipment, or a purchase order number.
Does SHEIN use USPS? ›
SHEIN Ships with USPS
Choosing USPS as one of their main shipping partners allows SHEIN to offer efficient and reliable delivery to customers across the U.S. This means your trendy outfits can arrive at your door, often within a week of placing your order, depending on your location and the shipping option you choose.
Why is SHEIN taking so long to deliver? ›
Shein's delivery times are expected to be longer in the international market since its main headquarters is in Singapore, while its main warehouse is in China. But to expedite its delivery, Shein also established and coordinated with various logistic warehouses in Asia, America, Europe, and the Middle East.
Who delivers SHEIN packages? ›
Shein orders to United States are usually shipped by China Post and delivered by USPS when you've chosen Standard Shipping and by FedEx for Express Shipping.
Why is my SHEIN tracking not updating? ›
Sometimes, the tracking info from SHEIN doesn't update right away. But don't worry, this is pretty common! It usually means your order is still being processed or it's in the middle of shipping.
How do I make my SHEIN package come faster? ›
Speedy Tips for Fast SHEIN Deliveries
First off, opting for expedited shipping during checkout is the straightest road to a faster package delivery. While this might cost a bit extra, it's a surefire way to shorten the wait. Another tip is to shop during off-peak seasons.
To make a SHEIN order come faster, the first step is to choose 'Expedited Shipping' at checkout.
Why is my SHEIN package not here yet? ›
Get in touch with Shein customer service. After verifying your tracking information, consulting with your neighbors, and speaking to your shipping carrier or post office, if you still haven't received your package, it's advisable to contact Shein customer service.
How long does my SHEIN order stay in transit? ›
In transit on Shein will mean that your order has left the warehouse or storage facility and is on its way to the delivery location nearest to you, upon which it will then be transferred to you. This may typically take a few days to a week depending on the location that you are.
Is SHEIN tracking accurate? ›
Short Answer: Yes, SHEIN Tracking Is Pretty Accurate
Once SHEIN ships your order, they send a tracking number. This number is your key to unlock all the journey details of your package. By entering this number on SHEIN's website or mobile app, you can see each step your order takes, from the warehouse to your doorstep.
What does it mean when SHEIN says package tracking? ›
Check your package's status to find out where it is.
Here are some common Shein tracking statuses and what they mean: Paid: The order is pending verification. In preparation: The order is being prepared for shipment. International warehouse, sterilization and inspection completed, package shipped: The package is ...
Why is my order not showing up on SHEIN? ›
Maybe there was a payment issue or the order didn't fully process. Don't forget, it also takes a bit of time for new orders to appear in your account. If you've just clicked the 'order' button, give it a few minutes.
Where does SHEIN ship their orders from? ›
As such, it's easy to see why nearly all of SHEIN's orders are shipped from China—it's simply the most efficient way for them to stay competitive in today's crowded e-commerce landscape!
Can you track a package without order number? ›
Most major package delivery companies have free online tools that allow you to track a package without a tracking number. Typically, you have to register for a free account to gain access to these tools.
How do I contact local carrier SHEIN? ›
Quick Steps to Reach Your Local Carrier for SHEIN Orders
SHEIN typically sends a confirmation email with a tracking number once your order ships. This tracking number is your key to a wealth of information about your shipment. Use the tracking number on the carrier's official website to find contact details.