shipping (2024)

The holiday shopping season is in full swing and it’s the perfect time to get your closet’s inventory out the door and into a new loving home. Read on for a handful of tips to make this time of year your most successful season on Poshmark yet!

1. Be Responsive

The best way to seal the deal on a potential sale is to be readily available for all inquiries. If your potential seller has a question regarding measurements, fit, or other details, be sure to respond in a timely manner. Don’t forget to ensure your notifications are on to keep you in the loop! If the interested buyer doesn’t hear back from you, she just may find the perfect gift elsewhere.

2. Stock Up On Supplies

Make sure you have any shipping supplies necessary on hand now. Order some free Priority Mail boxes from USPS and stock up on some festive wrapping.

3. Be Ready to Ship

Make sure the items you’re selling are package-ready. If your item needs to be steamed, laundered, or anything else, do it now so the second it sells, you can box it right up and send it off.

4. Stay Organized

When packaging up multiple sales, take great care not to mix up orders as this can cause delays for your buyer as well as getting that hard-earned money in your pocket! Your best bet is to package each order one at a time.

5. Play it Safe

Beware any potential Grinch and don’t leave packages unattended for your postman to pick up. Request a pick-up at your door from USPS or, better yet, take your item directly to the post office and get a receipt.

And remember, December 21st is the last day USPS will guarantee Poshmark packages will arrive in time for Christmas! Happy holidays, Poshers!

1. Process All Orders Individually

Handle all orders separately to avoid swapped orders. We know Poshers are awesome sellers and multitaskers, but things can get confusing when handlingmultiple orders. Packaging orders one-by-one will ensure all packages go to the correct buyers.

2. Reference Order Emails

• Check the date on the sale confirmation email to verify the label is for the correct order
• Make sure the item referenced on the email is correct
• Print and confirm the label information matches the email

3. Confirm All Items Are Included

• If the order is a bundle, make sure all items are packaged by referring to the conversation in the listing.
• Does the item come with accessories? Make sure all listed belts, original packaging, duster bags, additional bracelet links, authenticity cards, etc. are included.

4. Verify Items Are Correctly Packaged

To avoid hitting your buyer with additional fees and “Return to Sender” issues, be sure to ask yourself:

• Is the item in the correct Priority Mail or standard box? (Please refer to our Posh Guide for more details.)
• Is the item the correct weight? Be sure the item matches the weight listed on the label.

5. Cross Check Before Sealing

Do a quick once over inspection before sealing your package and make sure the correct label is affixed securely. If everything is a-OK, you’re good to ship!

Over the past year, you’ve given us valuable feedback about ways we could help you achieve even greater success selling fashion items in your closet. One of your most frequent requests is for lower shipping fees to encourage buyers to purchase more. We’ve also heard that you love the ease and simplicity of selling on Poshmark, but we know we can do more. Therefore, we’re so excited to announce that we have partnered with the United States Postal Service (USPS) to bring you PoshPost, a new, simpler shipping label exclusive for Poshers.

PoshPost officially launches this Thursday, March 20th at 12:00 a.m. PT. If you have any questions, check out our FAQs. We’ll also be taking questions here.

Introducing $4.99 shipping on all orders. We will reduce the shipping rate for buyers from $6.99 to $4.99 for any order under twenty-five dollars. This means that all orders, no matter the price, will ship at the same low rate of $4.99. We know your buyers will be very excited about this change, which means more sales for everyone. Think of this as a permanent shipping promo! Learn more.

Up to 5 pounds for free with PoshPost. In addition to continuing to provide a free shipping label when you make a sale, PoshPost increases your free weight allowance to 5 lbs. (up from the current two pound limit). Now you can ship a large bundle, those knee-high boots, or that handbag with a lot of hardware, worry free and without having to pay for an upgraded label. The new 5 pound label helps keep selling on Poshmark simple and fun. Learn more.

Flat Poshmark commission for orders less than $15. In order to support lower-priced shipping for all orders and provide a more robust label to simplify shipping we are making our first ever change to our commission. Beginning March 20, 2014, we will be changing our commission for orders less than $15 to a single flat rate of $2.95. Commission for orders $15 and up will remain unchanged at 20% of the selling price. This also means that all items below $3 will no longer be available for purchase on Poshmark. Learn more.

To give you a better sense of how these changes might affect you, here are two examples:

EXAMPLE 1:

• Listing: White blouse with black buttons
• Sale price: $12
• Weight: 0.5 pounds

EXAMPLE 2:

• Listing: Bundle (3 pairs of shoes, 2 tops)
• Sale price: $35
• Weight: 4 pounds

As you may know, Poshmark uses Priority Mail shipping labels for all Poshmark orders. But what boxes can you use to ship? We’re here to clear that up for you!

Priority Mail Boxes

USPS offers a line of FREE boxes and envelopes for Priority Mail customers. This packaging can be picked up at many Post Offices, but keep in mind that at some locations they may be kept behind the counter so you’ll have to ask for them. Don’t have time to go to the post office? No sweat! You can order supplies for free on USPS.com or on their free mobile app.

Your Own Packaging

If you have your own boxes or padded envelopes lying around, you are, of course, welcome to use them to ship your sales. We do caution that you are careful to cover or remove any old shipping labels, barcodes or addresses so that your package is properly delivered.

What Not to Use

USPS offers a variety of free packages for it’s different mail services. If you are using the boxes they provide, be sure you are not shipping in the boxes that are labeled ‘Express,’ ‘Flat Rate,’ or ‘Regional Rate’ as they will causes delivery delays and/or additional shipping fees.

As always, if you have questions about shipping or anything else, please feel free to reach out to our support team. We’re happy to help!

At Poshmark HQ, we’re always thinking about ways to make selling and shopping on Poshmark that much more easy and convenient for our community. That’s why we’re so pleased to announce a new lower-priced shipping policy! Our standard shipping rates have been reduced to:

• $4.99 on orders $25 and above
• $6.99 on all other orders
  
• Our standard pre-paid shipping label now covers packages up to 2lbs. You can always upgrade your shipping label for packages over 2lbs. Check out our Posh Guide to see how you can do this within the app!

The new reduced shipping rates take into account a better understanding of our business and the amazing feedback we have received from you, our Poshmark community, so thank you!

But that’s not it! Here are some other recent improvements that we have made to our system that will help sellers on Poshmark:

• More Control Over Your Orders: We’ve launched a series of self-service tools accessed directly from the app to give you immediate access to your orders. These self-service tools include label upgrades, order cancellation requests, delayed shipment notifications, and more!
• Tighter Integration With USPS: Sometimes packages end up in the wrong spot. Misrouted packages means delays for your buyers. We have been working directly with USPS to reduce the number of misrouted packages that happen. More efficiency here means your buyers will get your packages that much faster.
• More Efficient Return Addresses: We now submit your own return shipping address to your shipping labels. This allows you to have more control over your entire order process and minimizes the lost time incurred on returned packages.

And, of course, we will not stop here. We will continue to work every day to make your Poshmark experience better and better.

Happy Poshmarking!