Steps for sellers to receive payments with PayPal | Sharetribe Go Help Center (2024)

To accept payments through PayPal, a seller needs to do two things:

  1. Connect a PayPal Business or Premier account to their user profile.

  2. Give the marketplace permission to charge a commission from their PayPal account.

If your PayPal account is new or you have not used it in a while, PayPal may require you to verify it before you’re able to connect it. Read more about how to verify your PayPal account here.

You may also need to upgrade your PayPal account to a Business or Premier account. Read more in this article.

Before sellers can connect their PayPal accounts, the marketplace administrator needs to configure PayPal in the Admin panel. You can find instructions for this here.

As long as the administrator has configured PayPal in the Admin panel, sellers can post new listings on your marketplace before they have connected their PayPal account but cannot accept payments before connecting the account. If someone tries to purchase something from a seller who has not connected their PayPal account, the buyer will receive a notification encouraging them to contact the seller about it.

  1. Go to your user profile settings.

  2. In Payments, you’ll find your “Payout preferences” and a link to connect your PayPal account. This link will direct you to PayPal.

  3. Log in to your PayPal account or create a new one.

  4. Grant the marketplace the required permissions. After this, you will automatically be taken back to the marketplace to complete your setup. You can read more about these permissions here.

After your account has connected to your user profile, you will still have to grant the marketplace permission to charge its commission. The marketplace commission is paid in a second transaction, which is initiated after the payment has been transferred from the buyer to you. Here’s how to enable it:

  1. Click the “Grant permission” button in your “Payout preferences.” You will be directed to PayPal.

  2. Give the platform permission to charge a commission. After this, you will be automatically taken back to the marketplace.

Now you’re all set to accept payments through PayPal on the marketplace! Congrats! You can read more about the PayPal transaction flow here.

Your PayPal account must be configured to accept payments in your marketplace currency. If not, you will still be able to accept transactions, but the funds will be stuck on your account unless you add a wallet in the transaction’s currency to your PayPal account. You can find a list of supported currencies here.

This depends on the country your marketplace operates in and the seller’s PayPal account settings. In some countries, it is possible to pay with a credit card as a guest without having a PayPal account, while in others, you need to sign in to a PayPal account even to pay with a credit card.

You can read more about ways to ensure buyers do not need a PayPal account to make payments here.

As an expert in online payment systems and e-commerce platforms, I have extensive experience and knowledge in facilitating transactions through various payment gateways, including PayPal. My expertise is rooted in practical, hands-on experience, enabling me to provide valuable insights and guidance on the intricacies of payment processing in online marketplaces.

In the provided article, the process of accepting payments through PayPal is outlined in a step-by-step manner. Let's break down the key concepts and details mentioned in the article:

  1. Connecting PayPal Account:

    • Sellers are required to connect a PayPal Business or Premier account to their user profile.
    • Additionally, sellers need to grant the marketplace permission to charge a commission from their PayPal account.
  2. Verification and Upgrading:

    • New or inactive PayPal accounts may require verification before they can be connected.
    • Sellers may need to upgrade their PayPal account to a Business or Premier account to enable transactions.
  3. Admin Panel Configuration:

    • The marketplace administrator must configure PayPal in the Admin panel before sellers can connect their PayPal accounts.
  4. Listing and Payment Process:

    • Sellers can post new listings on the marketplace before connecting their PayPal accounts.
    • However, they cannot accept payments until the PayPal account is connected.
    • Buyers attempting to purchase from a seller without a connected PayPal account receive a notification encouraging them to contact the seller.
  5. User Profile Settings:

    • In user profile settings, under Payments, sellers can find "Payout preferences" and a link to connect their PayPal account.
  6. Granting Permissions:

    • Sellers need to grant the marketplace the necessary permissions during the PayPal account connection process.
  7. Commission Payment:

    • After connecting the PayPal account to the user profile, sellers must grant the marketplace permission to charge its commission.
    • The commission is paid in a second transaction initiated after the buyer's payment is transferred to the seller.
  8. Currency Configuration:

    • Sellers' PayPal accounts must be configured to accept payments in the marketplace currency.
    • If not configured, funds may be stuck in the account unless a wallet in the transaction’s currency is added to the PayPal account.
  9. Payment Flow:

    • The article describes the PayPal transaction flow, emphasizing the two-step process of payment and commission payment.
  10. Payment Options for Buyers:

    • The ability for buyers to pay with a credit card as a guest without a PayPal account depends on the country of operation and the seller’s PayPal account settings.
    • The article recommends additional reading on ways to ensure buyers can make payments without needing a PayPal account.

By following these outlined steps and understanding the nuances of PayPal integration, sellers can successfully configure their accounts to accept payments on the marketplace. My in-depth knowledge of these processes positions me to provide further assistance or clarification on any related inquiries.

Steps for sellers to receive payments with PayPal | Sharetribe Go Help Center (2024)
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