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David Kaye (Principal Lecturer in the Department of Library and Information Studies, Manchester Metropolitan University, UK)
9036
Abstract
Good information is essential for effective operation and decisionmaking at all levels in businesses. Identifies and illustrates thedifferent kinds of information by the complex internal and externalcommunication links of a typical R&D department. Discusses thefactors which condition managers′ use of information, viz. managers′roles and tasks; decision‐making processes (strategic and operational);rational and alternative behaviour; cognitive style and perception; and“hidden agenda” factors such as the symbolic use ofinformation and information as power. Supported by selected readings,and tables of information types, processes and uses.
Keywords
Citation
Kaye, D. (1995), "The importance of information", Management Decision, Vol. 33 No. 5, pp. 5-12. https://doi.org/10.1108/EUM0000000003897
Publisher
:MCB UP Ltd
Copyright © 1995, MCB UP Limited
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