The Right Answer Syndrome (2024)

The Right Answer Syndrome (1)

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Sandesh Mestry The Right Answer Syndrome (2)

Sandesh Mestry

Family Business Advisor | Mentor | Speaker | Writer

Published Aug 3, 2023

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The right answer syndrome is a way of thinking in which people want to be right and don't like to be wrong or have healthy disagreements. It comes from a deep-seated need to be accepted, which is often shaped by society and culture. It's something we learn to do as we grow up.

Traditional education systems often emphasize getting the right answer than teaching people to think critically and explore. This focus on right and wrong can cause people to be afraid of making mistakes and make them less willing to have open conversations. Society tends to shame people who fail, and being seen as smart or knowledgeable is very important. People can be afraid of failing and being judged, which can make them want to find the right answer to protect themselves and be accepted. The need for outside approval can make people want to be perfect, which can lead to the right answer syndrome. The constant need to be right can stop people from growing and make them less willing to consider other points of view.

The right answer syndrome has bad effects, like making people think rigidly and giving them little room to think about other points of view. This lack of openness slows down personal growth and stops people from coming up with new ideas and being creative. People limit their chances to grow when they put being right ahead of learning and improving themselves. They might not try new things or take on new challenges, which could lead to stagnation in both their personal and professional lives. When people only care about proving that they are right, they often forget how important collaboration and different points of view are. This makes it harder to come up with new ideas and work well as a team.

It makes it harder for people to talk to each other and reinforces confirmation bias, which makes people look for information that backs up what they already think. This makes them biased listeners who can't hear and understand different points of view. When people with the right answer syndrome hear different points of view, they may get defensive or react emotionally. This makes it harder to talk and constructively share ideas.The right answer syndrome can lead to echo chambers, which are groups of people who agree with each other and reinforce each other's beliefs without questioning them. This kind of polarisation makes it hard for people to have healthy debates. It can also encourage narrow thinking and hurt relationships and trust.

When people are too focused on being right, it can be hard for them to understand and empathise with other points of view. This lack of empathy hurts relationships and breaks down trust. The right answer syndrome can make it hard to solve problems and make good decisions. When different points of view aren't taken into account, solutions may not be the best or may not address the complexity of the problem.

Through social media echo chambers, what you say gets echoed back to you. Online platforms often contribute to the "right answer syndrome" by making "echo chambers" where people only see information that supports what they already believe. This reinforces closed-mindedness and makes it harder to hear different points of view. When people disagree healthily, it can be uncomfortable because it challenges their deeply held beliefs. Many people would rather not feel uncomfortable, so they choose confirmation bias and avoid cognitive dissonance. Society puts a lot of weight on people in positions of authority and on following the rules. This can make people less likely to question the status quo, which can keep the "right answer syndrome" going.

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How do we get over the stop giving the Right Answer?

  • Developing self-awareness and empathy: Getting over the "right answer syndrome" requires a lot of self-awareness. People need to think about their assumptions and biases and realise that their views may be limited or incomplete. The next thing is to listen actively and keep an open mind. Active listening means trying to understand the other person's point of view without judging them or getting defensive. Being open-minded lets you think about different points of view, which helps you understand other people and talk to them better. Empathy helps people understand other people's lives and points of view. Developing empathy makes it easier to understand, care about, and have productive disagreements with others.
  • Helping people develop a growth mindset: A growth mindset means that people see failure as a way to get better, not as a sign of their worth or intelligence. When you tell people it's okay to fail, it makes them more resilient, curious, and willing to learn from their mistakes. Having a growth-oriented mindset means putting effort and continuous improvement ahead of being right. When people realise how important learning is, they are more likely to see disagreements as opportunities to learn and grow. Intellectual curiosity grows when people are encouraged to question their fixed beliefs and look for new information. This way of thinking lets people have open conversations and think about different points of view.
  • Promoting psychological safety in communication: To build a culture of psychological safety, people need to feel safe expressing their opinions and disagreeing with others without fear of being punished or judged. Setting clear guidelines for respectful dialogue encourages constructive disagreements. Some ground rules could be to listen actively, avoid personal attacks, and value different points of view. An inclusive culture grows when people actively look for and value different voices and points of view. By encouraging diversity, people are exposed to a wider range of ideas and experiences, which makes it easier to have good conversations.
  • Learning how to disagree constructively: People should learn to tell the difference between ideas and their own identities. People can have more productive and objective conversations when they understand that disagreements are not personal attacks. Open-ended questions encourage people to think about ideas in more depth and from different points of view. This kind of questioning helps people think critically and talk in a good way. People can find common ground even when they disagree if they can find goals or values they both care about. Focusing on what people have in common can help conversations go well and bridge differences.
  • Using engaging communication techniques: Active communication means paying attention, rephrasing, and asking for more information. Reflective communication means taking a moment to think about what you want to say before you say it. This leads to more thoughtful and constructive conversation. Collective intelligence can be used when the focus moves from who is right to how to solve problems as a group. When you encourage collaboration, you create an environment where people with different points of view can work together to find the best solutions.

To be successful, you need to switch from defensive routines to constructive disagreements. To make this happen, you must:

  • Learn to accept discomfort and deal with feelings:Self-awareness is a key part of being able to spot emotional triggers that can get in the way of having productive disagreements. People can have better conversations if they think before they answer instead of just reacting. To handle your feelings well when you disagree with someone, you need to work on your emotional intelligence. This means being aware of and in control of one's own emotions and being able to understand how others feel. People can handle disagreements with more understanding and empathy if they work on their emotional intelligence. Getting feedback and criticism that is helpful can be hard, but it is important for personal growth. People should learn to tell the difference between feedback on ideas and attacks on them as people, and use feedback as a chance to learn and get better.
  • Creating a culture of learning and growth: Promoting a culture that values different points of view and encourages people to say what they don't agree with makes it easier for people to disagree healthily. It shows that different points of view are respected and valued. A culture of growth is created when intellectual curiosity and new ways of thinking are valued and rewarded. People are more likely to have constructive disagreements when they are encouraged to try out new ideas and question the status quo. Giving people training and chances to improve their skills in areas like effective communication, active listening, and conflict resolution gives them the tools they need to have productive disagreements. It gives them the tools they need to handle conflicts with confidence and respect.
  • Using technology to have productive conversations: Online platforms can give people the chance to have productive conversations with people from different backgrounds. By using these platforms and respectfully talking to each other, people can get around the limitations of face-to-face interactions and have conversations that help them grow. Collaboration tools and virtual meeting spaces can help people disagree healthily by giving them a place to share ideas, work together, and have meaningful conversations. These technologies can make it easier for everyone to take part and create an environment that is good for growth. Tools that use artificial intelligence (AI) can help people get over their biases and have more productive disagreements. AI algorithms can analyse data without bias and show different points of view, which can help people think about other points of view and question their own biases.

The Right Answer Syndrome keeps people from growing as individuals and as a group because it makes being right more important than having constructive disagreements. To get over this syndrome, people need to work on being self-aware, having empathy, and having a growth mindset. It's also important to create a culture of psychological safety and learn how to disagree healthily. People can switch from defensive routines to growth-focused conversations by embracing discomfort, controlling their emotions, and using technology. This change makes it possible to question assumptions, see things from different points of view, and use collective intelligence.

Overcoming the right answer syndrome is a transformative journey that leads to personal growth, better relationships, and the collective pursuit of truth and progress. People can create an environment that encourages continuous learning, critical thinking, and new ideas by encouraging constructive disagreements. People can contribute to their growth and the growth of society as a whole by being open to different points of view and having respectful, open-minded conversations.

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Shailendra Dave (IIM) MBA HR Strategist INDIA I MENA I AFRICA

HR Strategy & Transformation I HR Digitization I MENTOR I WORLD HRD CONGRESS HR Consultant of the Year

10mo

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Well said, I think, the need to be always right stems from the need to always confirm or be accepted by the society or family or organisation leaders. A culture of diversity and lateral thinking within families, organisations will help more creative thinking.

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