Deciding where to apply for your next (or first) Customer Success job can be overwhelming. Yes, there are tons of Customer Success jobs out there, but there are also many different factors to consider, and endless companies hiring Customer Success Managers. Knowing where to look for Customer Success jobs can be part of the challenge of finding the perfect role.
Here’s the thing about Customer Success: even if you’re skillful in the key competencies required for the job, and you’re excellent at your role, you’re not going to be very happy if your place of employment isn’t the right fit. That’s why knowing where to look for Customer Success jobs is incredibly important. Finding the right role can set the trajectory for your career, and knowing where to find Customer Success jobs is a huge piece of that puzzle.
This article will discuss:
Factors to consider when searching for a Customer Success job
The top companies hiring for Customer Success jobs right now
Factors To Consider When Searching For A Customer Success Job
Before you simply Google your favorite company and apply for the first Customer Success job you see, keep in mind that there are several different factors you should take into consideration. Here are things to consider when searching for a Customer Success job:
Company size: Companies large and small have Customer Success Managers, but working at a large company will be a very different experience from working at a smaller company. Larger companies may have more resources and tools, but smaller companies may provide a more personable work experience.
Size of Customer Success department: A Customer Success department can be just one or two Customer Success Managers, or it can be an entire team of people. If you’re a brand new Customer Success Manager, it might be more beneficial to be part of a larger team, so you have people to guide you and more experienced team members to learn from.
Age of company: Brand new startups might seem exciting and offer a lot of opportunities for growth, but they also might need a more seasoned Customer Success Manager to take the reins. A more established company might be more eager to take on a new Customer Success Manager, so they can train them and offer support.
Company projections: Knowing where a company is going is helpful in deciding if you’ll be a good fit. Check out the products, look up the financials that are publicly available, and research the leadership. You might find out that you’re surprised by which companies you deeply identify with.
The Top Companies Hiring For Customer Success Jobs Rights Now
A quick search will show you just how many Customer Success vacancies are out there, and the wide variety of options available. But in general, some large companies have an abundance of Customer Success jobs right now and tend to often have open positions. Some of our favorite companies to watch are:
This list is obviously not exhaustive, and there are tons of companies hiring Customer Success Managers. To help you on your job search, make a list of companies you would like to work for and make a habit of checking their individual career pages regularly.
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The Top 5 Places To Find Customer Success Jobs
We mentioned some specific companies that are hiring Customer Success Managers right now, but which places should you bookmark on your browser, in order to find Customer Success jobs with ease? Here is our list of the top five places to find Customer Success jobs.
1. Our Customer Success job listings page
This massive database is constantly updated and can be a great source for the different types of Customer Success jobs that are out there today. If you know a company that’s hiring, you can also submit a job listing.
2. Jooble
Jooble is an international job search website and it’s been around for more than 16 years, so it has an extensive database and is rich with Customer Success roles.
3. Linkedin
Sure, you know that Linkedin is great for networking, but did you know that it’s also a great place to find Customer Success jobs? There are tons of listings that are up-to-date. Plus, thanks to the social networking feature of Linkedin, you can look up recruiters at your favorite company. It’s their job to find star candidates, so don’t be afraid to reach out. But keep in mind that they get an overwhelming amount of messages from hopeful candidates, so make sure that you’re tactful, polite, and direct to the point.
4. Indeed
Indeed might just be one of the best-known job websites in the world, and it’s home to millions of postings including many in Customer Success. You can also see reviews, salaries, and upload your resume directly to the site.
5. ZipRecruiter
Similar to Indeed, ZipRecruiter is a massive search engine that shows thousands of results for jobs in Customer Success.
Of course, the list of companies hiring for Customer Success jobs is rapidly changing, so to stay in-the-know, make sure you bookmark our Customer Success job listings page along with your other favorite job search site. Also, be sure to set up job alerts, so you’re among the first to know when a vacancy is posted. Lastly, be sure to check your favorite companies for vacancies regularly. You can make a weekly or monthly habit of checking different companies for employment opportunities, to make sure you land an incredible Customer Success role.
Getting a Job,
Tracie Liao
Getting a Job, 2022, 2022 01, Q1 2022
