Trip Cancellation Insurance: Covered Reasons Explained | Allianz Global Assistance (2024)

One of the most common misconceptions about travel insurance is that it covers absolutely every risk you may encounter while traveling. It doesn’t.

When you purchase travel insurance from Allianz Global Assistance (or any other company), the plan names specific covered reasons for trip cancellation, trip interruption, and other benefits. If a situation’s not named, it’s not covered.

Why does it work like this? If every travel insurance policy covered every possible scenario, the cost of insurance would shoot sky-high. Here’s what you need to know about covered reasons and trip cancellation insurance.

What Is A Covered Reason?

Covered reasons are certain situations and events that, when they occur, mean you may be eligible to make a claim. At Allianz Global Assistance, we design our travel insurance products to include a broad range of covered reasons, because we want to protect our customers from the most common mishaps that happen while traveling.

Depending on the plan you choose, there may be up to 28 covered reasons for interrupting or canceling your trip. These covered reasons vary according to the plan you purchase, but here are some examples:

• A terrorist event happens at your destination within 30 days of the day you're scheduled to arrive.
• The insured traveler, traveling companion or a family member suffers a serious covered illness or injury.
• The insured traveler, traveling companion or a family member dies.
• You or a traveling companion are terminated/laid off from your job through no fault of your own, after your effective date of coverage, after working there at least 12 continuous months.
• Your airline, cruise line or other carrier ceases services for at least 24 consecutive hours due to a strike, natural disaster, bad weather or FAA-mandated shutdown.
•You need to attend the birth of a family member’s child.
• Your destination is rendered uninhabitable because of a natural disaster, fire, flood, burglary or vandalism.
• You or a traveling companion is in a traffic accident on the way to your point of departure, and you or the traveling companion need medical attention or the car needs to be repaired because it's not safe to drive.
• A natural disaster renders your home or your destination uninhabitable.
• You or a traveling companion legally separate or divorce after your insurance effective date but before your scheduled departure date.

Many travelers are asking: Can travel insurance cover COVID-19? Claims due to known, foreseeable, or expected events, epidemics, government prohibitions, warnings, or travel advisories or fear of travel are generally not covered (coverage can vary by state.) However, certain covered reasonsrelated to COVID-19 have been added to some of our most popular insurance plans.

Benefits vary by plan and by state of residence, and are not available in all jurisdictions. For more information, please see the Epidemic Coverage Endorsem*nt page in your plan details and read ourCOVID-19 FAQor ourCOVID-19 Coverage Alert. To fully understand all the covered reasons in your specific plan, including how losses due to COVID-19 may or may not be covered, we advise carefully reading your plan documents.

We could go on and on… but instead, we advise simply reading your plan. That way, you’ll know which covered reasons are named in your specific plan.

Have questions? No problem. Call us at 1-866-884-3556, and our travel insurance experts will walk you through the plan documents and explain your benefits. If you’re not satisfied with the coverage, you have 15 days (or more, depending on your state of residence) to request a refund, provided you haven't started your trip or initiated a claim. After this review period, your premium is nonrefundable.

Covered Reasons vs. Foreseeable Events

Travel insurance does not cover losses that arise from expected or reasonably foreseeable events or problems — even if that event or problem is listed as a covered reason. A foreseeable event is an outcome that a reasonable person in similar circ*mstances would expect to occur.

In other words, if you're buying travel insurance with a specific scenario in mind — "I'll probably have to cancel this trip because of X" — then it's likely to be a foreseeable event. You're better off planning the trip for another time.

For instance, if you purchase travel insurance for your Bahamas vacation when a named hurricane is already barreling toward your destination, and then your beach house gets smashed, your trip cancellation would not be covered. Yes, the list of covered reasons for your plan includes “a natural disaster renders your home or your destination uninhabitable”; but you knew the storm was coming when you bought the plan.

Not sure which plan is best for your situation? We want travelers to have all the information they need to make an informed decision. Even if you have very few pre-paid costs, or are certain nothing could interrupt your trip, we have travel insurance plansfor other common what-ifs. Please contact us with questions and safe travels!

Trip Cancellation Insurance: Covered Reasons Explained | Allianz Global Assistance (2024)

FAQs

What is a valid reason for trip cancellation? ›

Here are some examples: The unexpected death, sickness or injury of you, a travelling companion, or a family member. You need to attend the birth of a family member's child. Travel carrier cannot get you to your destination due to a natural disaster or severe weather.

Does Allianz Global Assistance cover cancellation? ›

Allianz Travel Insurance plans can reimburse you for lost trip expenses if you must cancel your trip for one of the covered reasons named in your plan.

What are valid medical reasons for flight cancellation? ›

The unexpected death, illness, or injury of you and/or a traveling companion that deems you unfit to travel, by order of a licensed physician. The hospitalization or death of a non-traveling family member.

What counts as covered trip cancellation? ›

The most common covered reason is unforeseen illness, injury, or death of the traveler, a traveling companion, or a non-traveling family member. Other common covered reasons include terrorism, inclement weather, or a natural disaster, among others.

What are valid reasons to cancel a flight and get a refund? ›

Top Reasons Most People Cancel Trips
  • Injury or Illness. Sickness and injury are the top reasons for cancelling a trip. ...
  • Death. ...
  • Natural Disaster. ...
  • Acts of Terrorism/Evacuation. ...
  • Financial Default of the Travel Company.
  • Death or Hospitalization of Host.
  • Residence Damage. ...
  • Jury Duty or Military Deployment.

How do I find out a real reason for flight cancellation? ›

How To Find Out Why Your Flight Was Cancelled
  1. Look to the airline first for flight cancellation details.
  2. Check with the airport, which should have information on widespread issues.
  3. Use independent flight-tracking websites and apps.
  4. Scroll through social media and news stories online for large-scale events.
May 2, 2024

What cancellation reasons does travel insurance cover? ›

Valid reasons for cancellation claims can include:
  • Sudden injury or illness preventing travel.
  • Home emergencies, such as a fire or flood.
  • Destinations becoming unsafe for travel.
  • Jury duty or other legal obligations.
  • Bereavement or serious illness in the family.
  • Pregnancy complications.
May 1, 2024

Is Allianz Global Assistance legit? ›

We at the MarketWatch Guides team awarded Allianz Travel Insurance 4.1 out of 5 stars based on our provider review methodology. Named our pick for concierge services, Allianz offers 24/7 travel assistance through a multilingual team, which can help policyholders with travel and coverage issues while abroad.

How to get a refund from Allianz Global Assistance? ›

If you cancel your trip for a Covered Reason, you must notify Allianz Global Assistance and your travel supplier(s) within 24 hours of the cancellation to qualify for full reimbursem*nt. Allianz Global Assistance can be reached at 1-844-310-1578 for assistance with opening your claim.

What are the medical reasons to cancel a trip? ›

Sickness, Injury or Death:

An injury, illness or death of you, your traveling companion, your traveling or non-traveling family member, your business partner or your destination host. This is the most common reason for trip cancellation.

What am I eligible for if my flight is Cancelled? ›

If an airline cancels your flight less than 14 days before departure and you choose to cancel your trip entirely, you're entitled to a refund of both your plane ticket and any pre-paid baggage fees (in most cases). This typically applies even if you have non-refundable tickets.

What are the types of cancellation reasons? ›

Cancellation Reason Types
  • Decline by screening.
  • Withdrawal.
  • Insured death.
  • Closed by Claim.
  • Cancelled by client.
  • Cancelled.

What are the covered causes for trip cancellation? ›

Some examples of covered reasons could be:
  • Sickness, injury, death, or quarantine of a member of your travel party.
  • A delay that causes you to miss or interrupt any part of your covered trip due to weather, mechanical reasons, or travel advisory.

Does travel insurance cover flight cancellation due to illness? ›

Travel insurance can provide cover if you need to cancel your flight. This means that if you have to cancel your flight or your holiday for an insured reason such as illness, redundancy or your home becoming uninhabitable you can make a claim on your travel insurance to recoup the cost.

Can you get a refund on travel insurance if you cancel your trip? ›

If your travel insurance policy has a money-back guarantee or review period, you can cancel for any reason and receive a full refund within the timeframe if you haven't filed a claim or departed for your trip yet. But you won't get a premium refund if you cancel your policy after the review period.

Do airlines have to tell you the reason for cancellation? ›

You certainly should be entitled to the nature of the reason for the cancellation, and any major US airline would be forthcoming. It's US aviation law, and is included in the Federal Government's Aviation Consumer Protection program, AKA the Aviation Passenger Bill Of Rights.

Can you cancel a flight for no reason? ›

Cancelling flights can incur a cancellation fee, as levied by the airline. However, if you add our Cancel For Any Reason service to your flights during the booking process, you'll get a 70% refund should you wish to cancel your flights for any reason.

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