Victoria's Secret Help (2024)

FAQs

Is Victoria's Secret customer service 24-7 number? ›

Contact us anytime. Services available 24/7.

Please visit our Help section at VictoriasSecret.com. There you will find FAQs as well as contact information for phone & chat.

Call Customer Care immediately at 1-800-695-7020 (Victoria's Secret Credit Card) or 1-855-269-1783 (Victoria's Secret Mastercard® Credit Card) (TDD/TTY: 1-800-695-1788).

When they start working at Victoria's Secret, employees receive one free bra, and every time a new item is released, employees get it for a very discounted price. One employee told Insider that for a week before the holidays, employees got 50% off everything each day.

In March 2020, the coronavirus pandemic swept across the US and Victoria's Secret was forced to shutter its stores.

Victoria's Secret Debuts Recycled Bra to Reduce Waste

Victoria's Secret customers can take the bras back to any US store, and the pads will be removed for recycling.

Are there minimum age requirements for specific roles at Victoria's Secret? There is no age limit to enter the establishment, however you must be at least eighteen years old for employment. How old do you have to be to work for PINK and not VS?

Any item(s) purchased that you don't love may be returned, including Sale & Clearance and items received as gifts. Returns must be made within 30 days of the date of purchase* and be accompanied by a valid receipt.

We offer Free Returns for online purchases when using our Free Return Label - valid for orders shipped within the United States only. Online purchases must be returned within 30 days and will be refunded in the original form and amount of payment.

Frequently Asked Questions

Call Customer Care immediately at 1-855-823-1001 (TDD/TTY: 1-800-695-1788).

What bank is Victoria Secret with? ›

Note: Your Victoria's Secret Mastercard® or Victoria's Secret Credit Card account is issued by Comenity Bank. Review our Financial Privacy Policy and Online Privacy Policy for more information. California Residents: Submit a Data Request Form to make a Do Not Sell or Share My Personal Information request.

For all inquiries related to the Victoria's Secret or PINK Credit Card, including bill payment, payment authorizations, application status, and any other related inquiries, please call Credit Card Services at 1-844-271-2596 (Victoria's Secret Mastercard) or 1-800-695-9478 (Victoria's Secret Credit Card) between 8a - 9p ...

The average Victoria's Secret salary ranges from approximately ₹3.9 Lakhs per year for a Assistant Data Specialist to ₹53.8 Lakhs per year for a Group Product Manager. Salary estimates are based on 395 Victoria's Secret salaries received from various employees of Victoria's Secret.

The dress code is all black. Shoes cannot be sneakers unless you are working shipment or floorset. Some stores are allowed certain days for PINK or Sport dress code.

How much does a Victoria Secret Jobs make? As of May 30, 2024, the average hourly pay for a Victoria Secret Jobs in the United States is $27.86 an hour.

The Victoria's Secret Credit Card is a store credit card and is only accepted at Victoria's Secret and PINK.

The replacement card will be the value of the card at the time Victoria's Secret fully processes your request. To report a lost Gift Card, call Gift Card Services at 1-800-270-8999.

Must be at least 18 years of age. Previous experience in a distribution center environment helpful. Must maintain flexibility regarding job assignments, including other departments, brands, locations, and mandatory overtime.

For information on phone payments, you can call 1-800-695-7020 (Victoria's Secret Credit Card) or 1-855-269-1783 (Victoria's Secret Mastercard® Credit Card) (TDD/TTY: 1-800-695-1788). A fee may apply for phone payments.