Vinted can't complete payment for purchase | Mumsnet (2024)

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OP posts:

teawamutu · 18/11/2021 19:16

Branster · 18/11/2021 19:19

Sorry to hear you had the same experience. I'm with Lloyds. I wonder if it's bank specific. Please don't name your bank if you don't feel comfortable doing so.

OP posts:

Mummyford · 18/11/2021 19:24

Since our bank started requiring 2 step verification for purchases over £200, that happens to me on any site that hasn't updated their system. It words for me to use the same card, but via PayPal.

teawamutu · 18/11/2021 19:25

Not Lloyds so def a wider issue.

Branster · 18/11/2021 19:26

How annoying.
Sadly Vinted doesn't have PayPal as an option only card payment.

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Mummyford · 18/11/2021 20:06

Definitely annoying. You should let them know they've lost a sale. Same issue with net a porter, but they do offer PayPal.

Branster · 18/11/2021 20:18

OP posts:

CornishPorsche · 24/05/2022 19:50

Branster · 24/05/2022 20:33

Ooh ooh ooh so annoying!
I can't believe they're not getting their act together!
My Lloyds card still doesn't work on there.
I found an old post office MasterCard card - the one you top up when you send your kids away on holiday. That works fine on Vinted.
Not ideal because when you top it up you pay a fee.
Go to the post office tomorrow and get one - it's not a credit card it's a top up multi currency card. Have a look online first if you can top it up with you mbna credit card

OP posts:

Branster · 24/05/2022 20:36

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Imnotahippo · 24/05/2022 20:40

I’ve had the same problem-I cannot buy anything from contend-I’ve created an account,see what I want to buy,get through to payment and it just won’t let me go any further
no matter which option I choose for delivery it just won’t let me
two cards later,still no joy
ive given up on it which is a shame-I have the money to spend,it just won’t let me spend it!
not Lloyds but another high street bank

Imnotahippo · 24/05/2022 20:40

*vinted not contend
bloody ipad

Millamilla12345 · 25/05/2022 21:00

Oh my gosh this will be the death of me. Have purchased off the app SO MANY TIMES with multiple cards even just a couple of weeks ago, and now all of the sudden no payment methods work. Told me the same thing that they don’t know what the issue is and that it has to be the bank and to try later. Ridiculous they can’t fix anything. I am more than frustrated I’ve tried purchasing prob 15 times now thinking they meant it when they said to try again in a few hours. What do we do??

Branster · 25/05/2022 21:24

I don't know 😢
But wouldn't they notice sales dropping dramatically? Then be forced to fix the issue?
Not sure if it's specific to UK banking regulations for card transactions so maybe in other countries they don't have this problem.
It's some sort of agreement online retailers have to sign with card providers for security of card transactions and maybe the platform itself has to be updated. That's my understanding.
But it's been ages and, by the sound of it, it affects a multitude of cards.

OP posts:

Nel53 · 27/05/2022 19:46

I have, for the first time tried to buy something on Vinted. Downloaded the app yesterday - tried to pay with a credit card - same message as everyone else here is getting. Thought it maybe a phone thing so tried today on my PC. Same issue! How really frustrating and exceedingly annoying - especially as you can spend ages looking for something.

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Nel53 · 27/05/2022 20:00

I have now decided to just deactivate my account - can't pay for anything using any card at all - how ridiculous!

CornishPorsche · 29/05/2022 22:32

Vinted finally accepted my card today, so frock bought for the ball - let's hope it fits! 😂

Pollyanna0505 · 04/08/2022 18:12

I sold a dress on vinted . I mistakenly put one wrong number on my bank account. I quickly corrected it . Vinted say it was withdrawn and put into my bank . It was not and could not as it was an incorrect number .
My bank say there was and there has been no deposit fom vinted .
It is now a a month .They even had me screenshot my bank statement to show them there was no £40.
They say it must have gone another of my accounts. I only have one !
Still trying but and getting many automated answers
Wont use them again ..lost £40 on an £85 dress I wore once in june !!

BringMeTea · 04/08/2022 20:26

I want to buy an item on Vinted. But on the 2 occasions I have before, there has been some issue, and I vowed never again. To stick to this decision I just took another quick squiz at their trustpilot. A ha ha ha. Nope. Why oh why are they so unrelentingly sh*t? They are like a scam site themselves never mind all the scammers they host and side with seemingly.

NameChanger567 · 04/08/2022 20:33

I had the same problem when trying to buy an item a few weeks ago. I waited a few days and then successfully bought the item. you could try that

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katyallan91 · 11/10/2022 22:04

I was having the same issue, both my Nationwide credit and debit card wouldn't be accepted... tried with my Mastercard and it worked first time... Don't know why, and the chat help thing is pretty useless - telling me to contact my bank as it's a bank issue... it clearly wasn't a bank issue, both of those cards had any amount of funds on them to cover a £2 transaction! Anyway, if you have a Mastercard credit card, it seems that works fine!

Pollyanna0505 · 12/10/2022 08:01

I posted couole of months ago . Slightly different. I sold a dress. despite screenshots of my bank statement and eventuall screenshot of a letter sent from my bank to say , no money was recieved from vinted . They ignored all . They now do not respond at all. A lady paid £40 to me and vinted kept the money .They are highly suspicious. All automated respnses . Do not trust them.

Ali205 · 18/10/2022 07:02

I have had the same problem ongoing for the last 2 weeks! I have continually tried 2 credit cards with no luck. Vinted don't want to know and keep saying its a bank error! It definitely is not as i have enough pending payments showing that amounts to the total cost of the item i wanted to buy!!
My last chance was to receive money from my sale of items that I could use in my balance to pay for my items. Guess what....it still won't let me use my balance without a payment card!! Unbelievable!!!! I hope I can now add my account again and withdraw my balance back to the bank? Otherwise I will never receive the money!!!

IbizaToTheNorfolkBroads · 18/10/2022 07:12

Yep, I had this with the CoOp.

TDunn · 16/04/2023 14:37

I have just encountered the same issue trying to purchase a dress after my lower offer had been accepted. I have tried every card I have even dug out my postoffice travel card from reading an earlier post but nothing is working. I've tried following them on Facebook to highlight the issue but am unable to post on their site. As mentioned in a previous thread their help chat is useless informing me they have a high demand and will get back to me in 48rs.

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