How Teladoc confidential online therapy works
Get care anytime, anywhere in four simple steps.
- Step 1
- Step 2
- Step 3
- Step 4
Step 1:
Set up your account and fill out a brief medical history.
Register now
Step 2:
Choose your therapist from a wide range of experts.
Choose my therapist
Step 3:
Pick the preferred dates and times that fit your schedule.
Schedule a visit now
Step 4:
Meet with your chosen expert and start making progress.
Schedule a visit now
Step 1:
Set up your account and fill out a brief medical history.
Register now
Step 2:
Choose your therapist from a wide range of experts.
Choose my therapist
Step 3:
Pick the preferred dates and times that fit your schedule.
Schedule a visit now
Step 4:
Meet with your chosen expert and start making progress.
Schedule a visit now
The therapist that I met on Teladoc has helped me through so much, she's just been a godsend. I feel much better than I did before. - Kristy P. See more patient stories Thousands of people use our Mental Health service for a variety of reasons, and most people report feeling better after their third visit. Our Mental Health service is 100% confidential. Still unsure if therapy is right for you? Take this 60-second quiz to find out. We have different types of providers to best meet your needs for medications or therapy. Medication management: If you are looking for medication evaluation or help with ongoing medication management, please schedule a visit with a psychiatrist (MD/DO). Psychiatrists are medical doctors who do not provide talk therapy on our platform. Our board-certified psychiatrists prescribe standard medications for anxiety, depression, mood disorders, PTSD and a variety of other mental health diagnoses. You may see the full list of medications here: View the current list of DEA-controlled substances. *Please note that we are unable to prescribe or provide refills for controlled substances such as stimulants (e.g., Adderall, Concerta), benzodiazepines (e.g., Xanax, Klonopin), pain medications (e.g., OxyContin) and medications used for treating substance use (e.g., Suboxone). Therapy: If you are looking for talk therapy (such as cognitive behavioral therapy (CBT), trauma-focused therapy, dialectical behavioral therapy (DBT), etc.) and counseling (such as relationship issues, anger management, etc.), please schedule a visit with a therapist. We have different types of therapists, such as psychologists (PhD/PsyD), licensed clinical social workers (LCSW), licensed marriage and family therapists (LMFT) and licensed professional counselors (LPC). *Please note that therapists DO NOT prescribe any medications. When you schedule a visit, we will ask you questions about your personal preferences and your needs as they relate to finding a mental health professional. You will be able to choose from a selection of providers who have been specifically matched to your requirements. Each profile will display information about the provider, including gender, language and specialty, so that you can be sure you are selecting a clinician who best meets your needs. Want more detailed instructions? We’ve created a helpful video for you: Visits with therapists for therapy and counseling are scheduled for 45 minutes. Visits with psychiatrists for new evaluations are scheduled for 45 minutes, and follow-up visits for medication management are scheduled for 15 minutes. Based on the diagnosis, your provider will create a treatment plan with you and suggest the total number of visits expected for your treatment. Following your initial visit, the therapist will provide their recommendations for your individualized plan of care, including how frequently visits should occur. Improve your relationships When it comes to healthy relationships, how we communicate matters. Read more to see how a therapist can help you improve your communication with a partner, friend or family. Read more on our blog How to prepare for your first therapy visit You finally found a therapist you’d like to meet with and have scheduled your first visit. Now what? First of all, if you’re feeling anxious or overwhelmed, know that those feelings are very common. Read more on our blog I’m ready for therapy, now what? Choosing to go to therapy is a healthy choice—it can even change your life. Take the first step and choose a therapist that best fits your needs by scrolling through pictures and bios. Read more on our blog All communication between you and your doctor is through the secure Teladoc portal. You can ask questions of your Care Team and request the same expert in the future if you wish. Schedule a visit now *If you are scheduling an annual checkup, your fee will be waived in accordance with your benefits policy. Log in/RegisterReal stories. Real people.
Online mental health FAQs
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