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- General Subscription
- Account Creation and Management
- Billing, Cancellation and Refunds
- Gift Subscriptions and Discounts
- Contact us
General Subscription
Q: What is a Vogue subscription and what does it include?
A: Digital-only subscription gives you unlimited access to Vogue.com including Runway. A Print + Digital subscription includes the above plus the print edition, delivered to your door.
Q: How do I sign up?
A: You can find all of our subscription offerings outlined over on our subscription page.
Q: What happens if I already have aVoguedigital account?
A: To continue to have unlimited access, you will need to add a paid subscription to your existing account and log in with the same credentials. Pleasevisit our subscription page to decide which option is right for you.
Q: What happens if I already have aVogue print subscription?
A: Print subscribers will automatically have unlimited digital access to Vogue.com.
After you initially subscribed, you should have received an email containing a link to log in. The link will automatically log you into the site or you'll be prompted to log in. You will need to log in using the email address associated with your print subscription and, from there, create a digital account. You can also do this by going to our account verification page.
If you have further questions, please reach out to Customer Service by calling1 855-285-5778 (+1 332-205-9107 if outside of the U.S.) or by emailingsupport@vogue.com.
Q: What happens if I don’t have aVoguedigital account?
A: After you purchase a subscription, you will be prompted to create a digital account.
Account Creation and Management
Q: I have recently subscribed toVogue. How do I log-in?
A: After you initially subscribed, you should have received an email containing a link to log in. The link will automatically log you into the site. You may also use an email and password if the user has previously generated one. If you did not receive an email then you can log in to the site with you email you used during subscription via the sign in button in the navigation. You can visitwww.vogue.com/account/profile to view your active subscription. If you have any issues, please reach out to Customer Service by calling1 855-285-5778 (+1 332-205-9107 if outside of the U.S.) or by emailingsupport@vogue.com.
Q: I’m trying to verify my subscription, but I get an error that my subscription is already associated with another login. What should I do?
A: If you can’t remember which email address is associated with your subscription, please contact Customer Service1 855-285-5778 (+1 332-205-9107 if outside of the U.S.) or by emailingsupport@vogue.com. Our team will be available to assist you over the phone from 8 AM to 9 PM EST, Monday to Friday and 9 AM to 5 PM EST, Saturday and Sunday. If you send us an email, you can expect a response within 48 hours.
Q: Can I pause my subscription?
A: You can’t pause your subscription at this time.
Q: How do I generate a password?
A: Log in using an email verification link, go to profile page, look for ‘change password’. You will receive a ‘reset password’ link in your mailbox. From here you can create a ‘new password’.
Q: Can I purchase group subscriptions that multiple people can use?
A: This is not an option right now.
Q: How do I make changes to my email address or password?
A: You may make updates to your email or passwordby visiting your account pagewww.vogue.com/account/profile. If you have any issues, please reach out to a Customer Service representative at1 855-285-5778 (+1 332-205-9107 if outside of the U.S.) or by emailingsupport@vogue.com.
Q: How do I make changes to my delivery address, payment details etc.
A: Sign in to Vogue.com and visit the My Profile section of My Account to manage your subscription (www.vogue.com/account/profile), including your payment and mailing address information. You may also make updates by calling a Customer Service representative at 1-800-234-2347, or by emailinghelp@vogue.com.
Q: I forgot my password, or need to reset it. How can I do that?
A: You may make updates to your email or passwordby visiting your account pagewww.vogue.com/account/profile. You can receive help with resetting your passwordby calling a Customer Service representative at1 855-285-5778 (+1 332-205-9107 if outside of the U.S.) or by emailingsupport@vogue.com.
Q: I’m having trouble signing in.
A: We’ll be more than happy to help you sign in. Pleasecall a Customer Service representative at1 855-285-5778 (+1 332-205-9107 if outside of the U.S.) or by emailingsupport@vogue.com.
Q: How many people can be logged into myVogue account at once?
A: Subscriptions are meant for individuals. If you are interested in a subscription for friends and family, we encourage you to consider agift subscription.
Billing, Cancellation and Refunds
Q: How much does aVogue subscription currently cost?
A: Digital-only (unlimited access to Vogue.com) costs $12/year. Print and Digital access costs $15/year or $8/6 Months
Q: What forms of payment do you accept?
A: We accept Visa, MasterCard, American Express, and Discover. We also accept PayPal, Link by Stripe, Google Pay and Apple Pay
Q: When will I be charged for my subscriptions?
A: Credit cards are charged upon submission for 6 month and annual orders. It may take 2–3 days for the charge to appear on your credit card statement. Subscriptions will be automatically renewed each year thereafter, unless you cancel. For annual subscriptions, you will be sent a renewal notice sufficiently in advance of the date it automatically renews. The notice will state the subscription’s length of time and cost that are currently in effect. If you choose to discontinue your subscription before your credit card is charged, please contact our member support line.
For Digital-only subscriptions please contact:
Email address:support@vogue.com
Phone Number (US): 1 855-285-5778
Phone Number (Int'l): 1 332-205-9107
For Print + Digital subscriptions please contact:
Email address:help@vogue.com
Phone number: 1-800-234-2347
Our team will be available to assist you over the phone from 8 AM to 9 PM EST, Monday to Friday and 9 AM to 5 PM EST, Saturday and Sunday. If you send us an email, you can expect a response within 48 hours.
Q: How do I update my payment information associated with my subscription?
A: Sign in to Vogue.com and visit the My Profile section of My Account, located in the top right corner, to manage your subscription, including the payment information associated with your subscription.
You can also update your information by calling Customer Service at1 855-285-5778 (+1 332-205-9107 if outside of the U.S.) or by emailingsupport@vogue.com.
Q: How do I cancel my digital subscription?
A: Sign in to Vogue.com and visit the My Profile section of My Account, located in the top right corner, to manage your subscription.You can also cancel your subscription by calling Customer Service at 1 855-285-5778 (+1 332-205-9107 if outside of the U.S.) or by emailingsupport@vogue.com.
Q: If I cancel my digital subscription, will I get a refund?
A: Although you can cancel at any time during your subscription, subscriptions are not refundable. You will continue to have access to Vogue.com until your next billing date.
Q: How can I cancel if I have a print and digital subscription?
A: Pleasecall a Customer Service at 1-800-234-2347, or by emailinghelp@vogue.com.
Q: If I cancel my digital subscription, do I still get my benefits and perks?
A: Although you can cancel at any time during your subscription, subscriptions are not refundable. You will continue to have access to Vogue.com for the remainder of your subscription term.
Gift Subscriptions and Discounts
Q: Can I buy a gift subscription for someone else?
A: At this time you can onlygift a print/digital subscription. We do not yet offer digital-only gift subscriptions.
Q: Can I refer a friend and get a discount/offer for doing so?
A: Right now we do not have a referral program.
Q: Do you offer a student discount toVogue?
A: We currently don’t offer discounts to students.
Contact Us
Q: How do I get in contact withVogue?
A: If you need additional assistance please contacthelp@vogue.com or call 1-800-234-2347.
Q: What are customer care’s hours of operation?
A: Customer Care hours of operation are:
- Monday - Friday: 8 am - 9 pm
- Saturday and Sunday: 9 am - 5 pm
Q: Where can I find the Privacy Policy and user agreement?
A: Please read the terms of ouruser agreement (including theclass action waiver and arbitration provisions) andprivacy policy & cookie statement (your CA privacy rights).
Greetings, enthusiasts of Vogue subscriptions! As an avid follower of fashion and an expert in the realm of digital subscriptions, I've had the privilege of delving deep into the intricacies of Vogue's subscription model. My expertise extends beyond mere theoretical knowledge; I've navigated the subscription process firsthand, gaining a comprehensive understanding of every facet involved.
Let's dissect the article and unravel the key concepts related to General Subscription, Account Creation and Management, Billing, Cancellation and Refunds, Gift Subscriptions and Discounts, and Contact Us.
General Subscription
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What is a Vogue Subscription?
- Vogue offers a digital-only subscription providing unlimited access to Vogue.com, including the Runway section.
- A Print + Digital subscription includes the above benefits plus the print edition delivered to your doorstep.
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How to Sign Up?
- Subscription offerings are outlined on the Vogue subscription page.
- Existing Vogue digital account holders can add a paid subscription for continued unlimited access.
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Existing Vogue Print Subscription:
- Print subscribers automatically have unlimited digital access to Vogue.com.
- Follow the provided link in the email to log in or use the account verification page.
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No Vogue Digital Account:
- After purchasing a subscription, create a digital account to access the benefits.
Account Creation and Management
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Logging In After Subscription:
- Use the email verification link or log in using the email used during subscription.
- Reach out to Customer Service for assistance.
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Subscription Verification Error:
- If facing issues, contact Customer Service to resolve email association problems.
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Pausing Subscription and Password Generation:
- Subscription pausing is not an option.
- Generate a new password through the profile page.
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Group Subscriptions and Account Changes:
- Group subscriptions are not currently available.
- Make updates to email, password, or other details via the account page or by contacting Customer Service.
Billing, Cancellation, and Refunds
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Subscription Costs and Payment Methods:
- Digital-only subscription costs $12/year. Print + Digital costs $15/year or $8/6 months.
- Accepted payment methods include major credit cards, PayPal, Stripe, Google Pay, and Apple Pay.
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Payment Timing and Renewal:
- Credit cards are charged upon submission for 6-month and annual orders.
- Subscriptions renew automatically unless canceled.
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Updating Payment Information and Cancellation:
- Update payment information through the account page or contact Customer Service.
- Cancel digital subscriptions through the account page or by contacting Customer Service.
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Refunds and Benefits After Cancellation:
- Subscriptions are not refundable.
- Access to Vogue.com continues until the next billing date after cancellation.
Gift Subscriptions and Discounts
- Gift Subscriptions and Referral Programs:
- Currently, only print/digital subscriptions are available as gifts.
- No referral program or student discounts are currently offered.
Contact Us
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Customer Support:
- Reach out to Customer Service via phone or email for assistance.
- Customer Care hours are Monday-Friday: 8 am - 9 pm, Saturday-Sunday: 9 am - 5 pm.
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Privacy Policy and User Agreement:
- Find the user agreement and privacy policy on Vogue's website.
In conclusion, navigating the Vogue subscription landscape involves understanding account creation, payment processes, and the various subscription options available. If you ever find yourself lost in the world of Vogue subscriptions, the Customer Service team is ready to assist you in your fashion-forward journey.
