What Is Charge to Mobile? (2024)

What Is Charge to Mobile? (1)

With Charge to Mobile, you can safely pay for ebooks, apps, movies, virtual currency in games and more without using a debit or credit card.

Picture the scene: it’s a grey day outside and you’re curled up on the sofa, ready to download one of the latest video games. Or you’re excited to buy a buzzy new app, must-read ebook or blockbuster movie. The only problem? The wallet with your debit card is in another room.

Situations like these are where Charge to Mobile comes in handy. It’s the trusted, simple and secure method to buy digital goods – using only your mobile phone. Read on to learn more about what Charge to Mobile is and how it works.

What Is Charge to Mobile? (2)

What is Charge to Mobile?

It’s a simple way of paying for digital content (including virtual currency for games) via your mobile phone. You can spend up to £40 in a transaction, either as a one-off payment or a subscription (such as to a TV streaming service).

What Is Charge to Mobile? (3)

Where can Charge to Mobile be used?

Charge to Mobile can be used to pay for digital content in all app stores, such as Google Play Store, Apple App Store, PlayStation Store and Microsoft Store. If you are a Pay Monthly or Pay As You Go customer, you can use it. And it works across mobile web, desktop web, smart TV and game consoles.

What Is Charge to Mobile? (4)

What are the benefits of using Charge to Mobile?

First things first: it means you don’t have to spend ages finding your credit or debit card and typing in details. Not only that, but if you don’t have access to a bank card for whatever reason, you can still purchase online content.

Some people may also find Charge to Mobile a more reassuring way to pay. More than half (51%) of customers have security concerns around entering card details online, but with Charge to Mobile, you only need a mobile number to pay. Our research shows that users report very high levels of confidence in the security of paying with Charge to Mobile.

What Is Charge to Mobile? (5)

How are Charge to Mobile payments charged?

If you have an O2 Pay Monthly contract, the cost of any Charge to Mobile payments will just be added to your monthly bill. And if you’re on Pay As You Go, they’ll come out of your mobile credit.

Want to find details of any charges? You can find them, along with the names of the service providers, under “Things you’ve bought” on your monthly bill. Alternatively, sign in to My O2.

What Is Charge to Mobile? (6)

Are there any restrictions on Charge to Mobile?

You can spend a maximum of £240 per month on Charge to Mobile. For security reasons, whenever you make a purchase with Charge to Mobile, you’ll be asked to authenticate the payment. This will mean either going through two separate purchase pages, sending a text from your phone or using an account name and password.

What Is Charge to Mobile? (7)

How do you sign up to use Charge to Mobile?

On an Android device: Choose what you want to purchase on Google Play and click to buy. At the “Payment Methods” window, choose “Use O2 Billing”, enter your details and save as your payment method.

(If the “Payment Methods” window doesn’t appear automatically, go back a step to the “Buy” button and open the dropdown menu by tapping the arrow next to the price.)

On an iPhone: In the App Store, scroll to the bottom of the screen and tap your Apple ID. Tap “View Apple ID” and sign in. Under “Payment Information”, select “Mobile Phone” and tap “Use This Mobile Number”.

Find out more about Charge to Mobile.

Published: 11 Sep 2023

What Is Charge to Mobile? (2024)

FAQs

What Is Charge to Mobile? ›

Charge to Mobile can be used to pay for digital content in all app stores, such as Google Play Store, Apple App Store, PlayStation Store and Microsoft Store. If you are a Pay Monthly or Pay As You Go customer, you can use it.

What does charge to mobile mean? ›

Charge to Mobile is a way to buy digital content with your mobile. Everything from apps, games, music and videos to films and ebooks. It's fast, easy and safe.

How do I stop charge to mobile? ›

If you want just one stopped then just txt STOP to the number that shows when they txt you. If you want them all stopped then 202 can apply a bar for both sending and receiving anything from charge to mobile. If you have a dispute it can be investigated and O2 can try and claim it for you, it can take up to 10 days.

What does billed to mobile phone mean? ›

Any purchases you make will go straight on to your mobile bill. If you pay monthly, you'll get to pay it together with your monthly bill. If you are a Pay As You Go customer, the purchase will come straight out of your airtime balance.

What is charge to phone bill? ›

A mobile payment method that allows users to make a purchase by charging payments to their mobile phone bill.

How does charge to mobile work? ›

If you're on Pay As You Go, you can spend up to the limit of your credit. If you're on Pay Monthly, anything you buy will be added to your monthly bill. The amount you can spend depends on how long you've been a customer, how much you normally spend and if you pay your bill on time.

How do I stop charge to mobile EE? ›

o Contact the Service Provider directly and confirm that you want to cancel the service. o Follow the stop instructions within the welcome, receipt or reminder SMS that the Service Provider sends to you. This usually involves replying 'STOP' or 'STOP ALL' to the shortcode number.

Why Mobile charging is on and off? ›

Frayed or damaged cables can cause intermittent connectivity issues. Try using a different charging cable to see if the problem persists. Dirty or Damaged Charging Port:The charging port on your phone may be dirty or obstructed. Use a can of compressed air to blow out any dust or debris from the port.

What is draining my phone charge? ›

The sudden drain in your phone's battery can be due to several reasons. It could be because of a recent software update that is consuming more power, or applications running in the background, high screen brightness, enabled push email settings, or possibly a faulty battery.

What is the app that prevents battery overcharging? ›

AccuBattery. AccuBattery combines detailed battery monitoring with a handy "charge alarm" that keeps you from overcharging your Android device.

Why did my phone bill go up? ›

If you look at your phone bill, you'll probably notice a section dedicated to a bunch of little fees that add up fast. A change in any of these fees can make your bill rise. These fees typically include taxes, overage charges, and roaming charges.

Can your phone bill see your messages? ›

If you're charged for data sent to your phone, the bill likely will show when it was sent. However, the phone bill doesn't tell you what was written in a text message or show you the picture.

What is mobile billing on iPhone? ›

If your network provider supports it, you can pay for your App Store and iTunes Store purchases and more with mobile phone billing. If you have an issue when you set up mobile phone billing, find out what to do. Currently, mobile billing is only available in some countries and regions.

Is my mobile getting charged? ›

Plug in your phone with a working cable, charger, and outlet, then wait one minute. If you see a battery icon, your phone is powered off and is charging. You can restart right away. If you see a red light, your battery is fully discharged.

Should I charge my mobile? ›

Never let the battery run out, but do not fully load it either. If you charge your mobile more than 80%, you damage the battery and affect its autonomy. If you allow it to run down below 20%, you are putting a strain on the battery and affecting its charging capacity.

What does charge to bill mean? ›

Charge to Bill, also known as direct carrier billing, is a simple way to pay for digital content subscriptions, once off payments and in-app charges by adding them to your monthly bill. It's an alternative, simple and safe way to buy a product or digital content from our Charge to Bill partners on your phone.

How much charge is good for mobile? ›

When should I charge my phone? The golden rule is to keep your battery topped up somewhere between 30% and 90% most of the time. Top it up when it drops below 50%, but unplug it before it hits 100%.

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