What is Offline Shopping | IGI Global (2024)

Offline shopping is a traditional way of purchasing services or products by directly visiting to the store/shop/ or vendor.

Published in Chapter:

AI and Customer Experience in the Fashion Industry

Jasmandeep Kaur (Ideal Institute of Management and Technology, Delhi, India), Surabhi Singh (IMS Ghaziabad, India), and Ramanjeet Singh (Amity University, Noida, India)

DOI: 10.4018/978-1-7998-7959-6.ch008

Abstract

This chapter portrays artificial intelligence with the improvement of customer experience on online and offline fashion purchases. The presence of AI in the retail business is turning into a vital part of the customer experience. AI attempts to disclose approaches to interpret with the end goal for organizations to make a genuine use out of them, either online or offline. Thus, with this research, the authors additionally give knowledge on how this experience of AI could be improved in later fashion purchases and how it will undoubtedly be part of the everyday customer experience.

What is Offline Shopping | IGI Global (2024)

FAQs

What is Offline Shopping | IGI Global? ›

Offline shopping is a traditional way of purchasing services or products by directly visiting to the store/shop/ or vendor.

What defines offline stores? ›

A place of purchase within a physical environment where a customer could buy a good or service in a brick-and-mortar store. The Role in Interpersonal Competency on Online vs. Offline Shopping: A Study Conducted in China.

Why do people prefer offline shopping? ›

Convenience and Availability

Offline shopping offers a hands- on experience where consumers can see, touch, and try products before making a purchase.

What are the cons of offline shopping? ›

Limited Reach: Offline shops are limited by their physical location, which can restrict the number of potential customers. Expanding to new markets requires opening additional stores, which can be costly and time-consuming.

What is the difference between online shopping and traditional shopping? ›

Shopping online takes considerably less time than traditional shopping does. This is because you don't have to travel to the store, browse through the racks, and wait in line to check out. You can simply add items to your cart and checkout within minutes. Traditional shopping, on the other hand, can take hours.

What is meant by offline shopping? ›

An offline store refers to a physical retail store that operates in a traditional brick-and-mortar setting, where customers can visit the store in person to make purchases. Offline stores are not primarily based on online platforms and do not rely on e-commerce for their operations.

What is the difference between online and offline shopping? ›

Essentially, online shopping allows customers to make purchases from anywhere, 24 hours a day. In-store shopping, on the other hand, allows customers to walk away with the items they want to purchase right away. However, the latter requires walking into a physical store to make purchases with a debit or credit card.

What is an offline purchase? ›

Here's how an offline transaction works. The cardholder swipes, taps, or dips their card through a payment terminal. The terminal encrypts and stores the transaction data until the internet connection is restored.

Why do some people prefer not to shop online? ›

The reasons why people do not shop online include a preference for shopping in person, concerns about personal data privacy, and concerns about product/service quality.

Why local shopping is better than online shopping? ›

When you spend your money within your community, you're more likely to know your business owners and their staff, and they're definitely more likely to know and appreciate you. They'll not just know your name, they'll know your tastes, value your opinions and patronage.

Which one is disadvantage of offline marketing? ›

As mentioned above, the major drawback is the cost in terms of money, time and resources. Offline marketing strategies are not feasible for many small local businesses due to the expense and their limited marketing budgets. It's also tougher to establish yourself as an expert offline.

What is the bad side of online shopping? ›

Online shopping forces you to wait days, weeks, or even longer for your order to arrive. If you're in a time crunch and need a product right away, such as a gift, going to an in-person shop may be a better option for you.

Which business is best, offline or online? ›

Online Business Vs Offline Business
Offline BusinessOnline Business
DefinitionPurchase and sale of good via business outlet with one or few physical locationsPurchase and sale of goods via a digital platform such as an online website
Customer ReachLimitedGlobal
Cost of SetupMoreLess
Operation CostMoreLess
18 more rows

Is it better to shop in store or online? ›

Consumers tend to buy familiar items online; they understand what they'll be getting and can usually predict how the purchase will turn out. However, for more unfamiliar items, they may prefer to buy in person. They may be unsure if they'll need to return it, so they'll forgo the convenience of an online purchase.

Why is online shopping better than physical? ›

There Is a Wider Product Variety

And even if you do, the odds are that it is much more convenient to shop on the internet than make a journey to the other side of the city to get something specific. International shipping plays a role as well.

When did shopping become a thing? ›

According to Herodotus, a Greek historian, retail trade, along with gold and silver coins, originated in Lydia. Gharipour points to evidence of primitive shops and trade centers in Sialk Hills in Kashan (6000 BCE), Catal Huyuk in modern-day Turkey (7,500–5,700 BCE), Jericho (2600 BCE) and Susa (4000 BCE).

What is considered offline storage? ›

Storage media that are not connected to the computer or network. Optical discs, external hard drives and USB drives that have been removed or disconnected are examples of offline storage.

What is considered offline? ›

: not connected to or served by a system and especially a computer or telecommunications system. One of the servers is offline. … we suggest you keep a backup of your digital assets in offline storage, too.

What is the concept of offline business? ›

An offline business either sells physical products in a store, or services that are limited to a geographical location. An electrician or a plumber, for example, has to travel to visit their customers' homes in person, rather than offering online services.

What is an offline feature store? ›

The offline store is used for historical data when sub-second retrieval is not needed. It is typically used for data exploration, model training, and batch inference. When you enable both the online and offline stores for your feature group, both stores sync to avoid discrepancies between training and serving data.

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