Can the Post Office reprint a lost receipt?
However, if you lost your receipt you can visit the same post office that you sent the parcel from and if you provide the exact date and approximate time along with the amount of the total sale, the clerk can reprint your receipt. This will have your tracking number on it.
Care Center agents and local Post Offices do not have a way to recover lost tracking numbers. Local Post Offices and Care Center agents do not have a way to recover lost tracking numbers. If the recipient is a current Informed Delivery subscriber, they will be able to see the tracking number on their dashboard.
You must visit any Post Office, station or branch, complete PS Form 3811-A, Request for Delivery Information/Return Receipt, and produce your receipt showing that the applicable return receipt fee was paid.
Return Receipt (Electronic) records are kept for two years from the date of mailing.
If you want to find out what may have happened to a package without a tracking number, you can attempt to file a lost mail claim. You can put a claim in on the official USPS website and will need to provide as much information as possible if you hope for your claim to be accepted.
- Contact the sender and ask them to give you the number.
- If you ordered an item online, check your order confirmation or invoice. It might contain your reference number.
If the package doesn't arrive, you can file a Missing Mail search request. To do that, you need the mailer's address and the recipient's address, the date of mailing, and a description of the package. The best way to track a package without tracking number is by setting up a USPS Informed Delivery Account.
The originating Post Office facility does not maintain a mailing record for recorded delivery service items. However the destination post office is required to retain a record of delivery for each recorded delivery service item that is tendered to an addressee.
Customers may file a money order inquiry at any time after purchasing the money order. For a domestic money order inquiry it may take up to 60 days to receive information. A photocopy of the cashed money order is only available for 2 years from the date the money order was cashed.
The United States Postal Service stores certified mail in its database for 2 years, but you can also keep the receipts independently. Since everything that happens between you and the recipient is recorded, you can rely on this information to protect yourself in case of any disputes.
