Can I return clearance items to torrid?
- Please note: Clearance items cannot be returned. They are final sale. - Pack your return item(s) securely, in the original package, if possible. - Take your package to your preferred shipping carrier and method.
Can You Exchange A Clearance Item? Yes! Just like with returns, Target's standard exchange policy applies to all clearance items as long as they are in good condition, can be verified with proof of purchase, and are being exchanged within the designated exchange window (typically 90 days).
We hope you love what you've ordered, but we know that sometimes things don't work out. If you're unsatisfied with your purchase, feel free to return your items within 60 days of the purchase date on your receipt or packing slip by either mailing it back to us or by going to your local Torrid store.
Torrid won't allow you to return:
Clearance and final sale items. Products with no proof of purchase. Torrid items you bought through third-party sellers. Merchandise that's missing the original packaging or tags.
- Initiate your return within 60 days of the purchase date on your receipt or packing slip.
- If you want to replace an item in a different size or color, we recommend processing a purchase quickly as items do sell out.
Sale items are items that have a limited time offering that can expire at any moment. Often times, Sale items will have a limited inventory & only be offered while supplies last. Clearance items are items that are FINAL SALE & sold AS IS.
Final Sale means no returns or exchanges. Any merchandise marked "Final Sale" on the website cannot be returned or exchanged. Final Sale items are marked in several places including: On the specific product page.
An all sales are final policy is a statement notifying customers that there are no returns, refunds or exchanges for certain items or services once purchased. It's similar to a no refund policy, and can either be featured in a business's return policy or hosted on a separate page.
When you return an item without tags, chances are you will have to pay for the return shipping costs. Most retailers are not going to like the fact that the item is coming back without tags. Some will deny the return completely; others will tell you that the return shipping costs are going to be at your own expense.
Does Torrid.com offer price adjustments? You may come across price variations due to changing promotions, price adjustments or markdowns during your shopping experience or after your order has been placed. We unfortunately cannot offer price adjustments on any items from prior purchases.
What is torrid cash?
Torrid Cash is a program that saves you money at Torrid stores, Torrid.com and on the Torrid App! We load $25 Torrid Cash to your Torrid Rewards account for every $50 you spend on regular price and clearance merchandise. You earn and redeem coupons during specific Torrid Cash time periods throughout the year.
If you go over the fact with an elaborate story, they might just want to look at the item a little closer. You can return a worn item if it is faulty... this is part of your statutory rights under the Consumer Rights Act (valid for items bought after October 2015).
Donate. Gift-swap parties and online exchange programs are good options for many consumers, but some gift recipients may not want to take the time required to manage them. If this sounds like you, consider donating unwanted gifts to charity, like a soup kitchen or Salvation Army.
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
How often do new styles arrive on the website? New styles are arriving all the time! We recommend that you check the New Arrivals section daily. Torrid products sell fast so don't wait to shop!
Maxx return policy gives you 30 days. If you have a receipt, T.J. Maxx will give you a full refund via your original payment method. Just make sure you make your return within 30 days.
With an original receipt, and within 45 days of the original date of purchase (60 days if purchased on a Lane Bryant Credit Card by a Lane Bryant Reward Member), Lane Bryant will provide an exchange or full refund in the original form of payment.
A clearance is a special type of sale that might attract more customers than traditional sales. This is due to the store trying to get rid of certain items for one reason or another. The store might be going out of business, the items are going out of season, or there is not enough room in the store for new items.
: a sale in which prices are lowered in order to sell things quickly and make room for new items.
A clearance sale is usually intended to "clear the shelves of the sale items" because the store will no longer sell them.
What happens if I return a final sale item?
Many stores sell items subject to a “final sale.” What this means, however, is that the customer does not have the right to return it if he doesn't like it or changes his mind. To that extent the sale is “final.” It does not mean you must accept broken items. If the gift was broken there would be a breach of warranty.
Victoria's Secret will exchange merchandise or issue a merchandise credit based on the lowest selling price for the returned merchandise factoring in all promotions, discounts, offers, free items (as part of a qualifying purchase), and coupons that may have applied.
Here's an overview of your rights as a consumer.
Signs that say things like "no refunds", "no refunds on sale items", or "exchange or credit note only for return of sale items" are illegal. You can return something if it doesn't do what you'd reasonably expect it to or it isn't of acceptable quality.
Use Plain Language. When it comes to wording your no refund policy, keep it as simple and straightforward as possible. Avoid legalese and forceful language such as “you must” or “you need to.” Make the refund process easy to understand for your customers.
- Try to Work it Out with the Merchant First.
- Option 1: Request a Chargeback.
- Option 2: Consider Mediation.
- Option 3: Sue in Small Claims.
- Option 4: Pursue Consumer Arbitration.
- FairShake Can Help Make Arbitrating a Breeze.
It depends on your reason. If an item is faulty or has broken - in other words, doesn't comply with the Sale of Goods Act - then the retailer has a duty to offer a refund, exchange or repair. But if you simply don't like the purchase, then that's not a good enough reason.
You can only return them for refund or exchange if they are unworn, in the original product packaging, and you have the receipt or invoice. While they say you can return items for any reason for up to 60 days, they can't appear to have been worn.
Items must be unworn and in their original condition. Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases). All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated).
Torrid sells accessories, shoes, jewelry, novelty tee shirts, fashion tops, pants, Capri pants, shorts, skirts, dresses, outerwear, intimate apparel, hosiery, gifts, and beauty products.
Online pricing will not be honored for in store purchases and vice versa.
Why are online prices cheaper than in store?
Many online stores waive sales tax charges or shipping costs in order to entice shoppers to make an online purchase. Reputable sites also offer toll-free numbers for customers who do not want to post their personal information and credit card numbers online.
If you spend $200 or more each year, you'll be moved up to Platinum status, which earns points 1.5x faster and provides free shipping on all orders. With the Torrid credit card, you'll get all the Insider benefits, plus a $20 Torrid promo code, 15% off your first purchase, and 30% off shopping days twice each year.
Yes, you can stack multiple Lunch Money/Hot Cash codes in one transaction as long as the first four numbers/characters of the codes aren't duplicates (there is a glitch that doesn't allow different codes if they start with the same four numbers/characters.)
Shop at Torrid and get up to 40% Off select styles
Enjoy a 40% Off tops, belts, lingerie when shopping online at Torrid.
Does Torrid.com offer price adjustments? You may come across price variations due to changing promotions, price adjustments or markdowns during your shopping experience or after your order has been placed. We unfortunately cannot offer price adjustments on any items from prior purchases.
What are the benefits of being a Torrid Rewards VIP member? As a Torrid Rewards VIP member, you will earn 1 point for every $1 you spend and receive a $20 reward for every 250 points. Plus, you will get free standard shipping online for all purchases made in the 48 contiguous states.
How often do new styles arrive on the website? New styles are arriving all the time! We recommend that you check the New Arrivals section daily. Torrid products sell fast so don't wait to shop!
Torrid Cash is a program that saves you money at Torrid stores, Torrid.com and on the Torrid App! We load $25 Torrid Cash to your Torrid Rewards account for every $50 you spend on regular price and clearance merchandise. You earn and redeem coupons during specific Torrid Cash time periods throughout the year.
Online pricing will not be honored for in store purchases and vice versa.
Torrid sells accessories, shoes, jewelry, novelty tee shirts, fashion tops, pants, Capri pants, shorts, skirts, dresses, outerwear, intimate apparel, hosiery, gifts, and beauty products.
Can you return clothes without tags on them?
When you return an item without tags, chances are you will have to pay for the return shipping costs. Most retailers are not going to like the fact that the item is coming back without tags. Some will deny the return completely; others will tell you that the return shipping costs are going to be at your own expense.
As a Member, you may receive a special offer for your birthday each year (such as a coupon that can be used towards the purchase of Torrid products at participating stores or at the Torrid online store).
$20 Reward for every 250 points. $25 Torrid Cash for every $50 you spend. Special birthday gift.
- Earn bonus points every day.
- Get a reward every 250 points.
- Score Torrid Cash.
- Enjoy a birthday gift.
- Level up to earn free shipping, free returns and bigger rewards.
Yes, we do restock in 1-2 weeks. Please save it in your wishlist and you will be informed once it's back in stock!
While there is no official restock policy, H&M does in fact restock sold out items, especially when it comes to the items that sell out really quickly. These are almost always restocked.
If any of the items go on sale, Anthropologie will email you. It's even worth including sold-out items, because sometimes they pop back into stock.
If you spend $200 or more each year, you'll be moved up to Platinum status, which earns points 1.5x faster and provides free shipping on all orders. With the Torrid credit card, you'll get all the Insider benefits, plus a $20 Torrid promo code, 15% off your first purchase, and 30% off shopping days twice each year.
Yes, you can stack multiple Lunch Money/Hot Cash codes in one transaction as long as the first four numbers/characters of the codes aren't duplicates (there is a glitch that doesn't allow different codes if they start with the same four numbers/characters.)
Shop at Torrid and get up to 40% Off select styles
Enjoy a 40% Off tops, belts, lingerie when shopping online at Torrid.
