Do I have any protection if I pay by bank transfer?
This means that bank wire transfers are incredibly secure. As the sender pays to their own trusted bank via a protected device or via a branch, the information is kept insulated in the entire process. Technically no money changes hands either, so each bank has total control over its own part of the deal.
New rules now mean that most victims of bank transfer scams – also known as “Authorised Push Payment” fraud should now get a refund in five working days from their bank or payment provider.
You find a deal online – either for yourself or a gift for someone else. The seller seems legit and responds promptly to your emails. But when it's time to pay, they ask you to do it by bank transfer. This is not a secure method like a credit or debit card, where you're better protected.
Bank transfers tend to be very secure for businesses and their customers, while credit card payments carry a relatively higher risk of fraud.
Use a protected payment method
Don't transfer money direct to anybody – use a verified money transfer or online payment service, or make a transaction using your bank or building society account, which will require the person you're paying to provide their details.
Banks often refund scammed money, but it's not guaranteed. The likelihood of a refund depends on your bank's policies, the type of scam, the payment method used, and how quickly you report the fraud. To increase your chances of recovering your money, take these steps.
For domestic transfers, you can usually reverse or transfer the money back if both accounts are yours, though fees may apply. If the recipient agrees to return it, they should confirm the funds are legitimate before proceeding.
If you pay by bank transfer (Faster Payment) and something goes wrong, you might need to get legal help to get your money back. Remember – if you're not sure that you're paying a legitimate company, or for a legitimate product or service, we recommend you don't do it.
How long does a bank have to reverse a payment? The National Automated Clearing House Association (NACHA) requires that banks reverse ACH payments within five business days of the transaction date.
Yes, it's safe to give your bank account information as long as you're making the transfer with a reputable financial institution. Avoid using little-known websites or apps to send money. Wire transfers are a convenient and fast way to send money both domestically and abroad.
How to pay someone by bank transfer?
Internet Banking guide
Log on and select Payments and transfers from your account. In the To section, select Pay someone new. Enter the payee's name, account number and sort code. Select Continue and we'll confirm their details.
Is PayPal safer than bank transfers? PayPal is considered a safe payment method and offers advantages over bank transfers. It provides an extra layer of protection, allowing you to make payments without directly exposing your bank account or card details to the merchant.

For individual account holders, the limit often extends to ₹10 lakh per transaction. However, there is technically no upper limit imposed by the NEFT system itself. Banks may set their own caps, especially for higher-value transfers, as part of their internal security protocols.
It's worth noting that all consumers, no matter which payment method they use, are protected under: The Consumer Rights Act 2015, which entitles customers to refunds if their item doesn't work, is inaccurately described, or doesn't do what it's intended for.
Speak to your bank
The first thing to do is get in touch with your bank to tell them what's happened. Make sure you have all your details handy (including details of the transaction). Your bank should act within 2 working days. They should contact the bank that's received the money and ask for the money to be returned.
Be suspicious if a seller wants you to make a bank transfer – or asks you to send money before receiving an item or service. Remember, if an offer seems too good to be true, it probably is.
Because wire transfers are typically irreversible, if you make a mistake or if you are tricked, you may not be able to get your money back. Even when you have a legitimate reason for sending a wire transfer, it pays to use wire transfers carefully.
You're protected by Bank of America's $0 Liability Guarantee: Fraudulent transactions made using Bank of America credit and debit cards are covered by our $0 Liability Guarantee as long as you report them promptly; please visit our account and card security page for additional details.
Bank wire transfers are one of the safest ways of transferring money. A 'wire transfer' is often referred to now simply as a bank transfer, as the telephone wire technology used for the first transfer has long been obsolete.
Contact your bank and let them know about the accidental payment and it will arrange for the money to be returned. Can I reverse a bank transfer - or can my bank? Online payments, like Faster Payments, transfer money in real-time. Once a payment has been made, you can't stop or reverse it.
Can a bank transfer be recalled?
Once a Faster Payment has been sent it cannot be recalled or cancelled. You would need to contact the payee to request the money back.
Debit card payments offer less protection, but you might be able to make a claim for a refund under a voluntary scheme called 'chargeback'. If you use payment services such as PayPal, Apple Pay or Google Pay, check their 'terms & conditions' to see what cover they provide. Never pay by direct bank transfer.
Once you send the funds, the transfer is complete and can't be changed.
- Send money online from one account to another. One of the best ways to send money to another account is through an electronic funds transfer. ...
- Write a personal check. ...
- Get a cashier's check. ...
- Send a money order. ...
- Use a wire transfer. ...
- Use a money-transfer app.
By any chance, if you have wrongly transferred the payment to the beneficiary whom you don't know, immediately request your bank to look into the matter for transaction reversal. While the bank cannot reverse the amount that has been transferred, you can always file a written complaint with the bank.