Can you trust Grailed authenticity?
Grailed takes an end-to-end approach to authentication. We assess all listings before they hit the feed. Using a combination of human and machine moderation, we ensure everything you buy is legit.
Our Zero-Tolerance Policy means that anyone posting counterfeit goods, posting items they do not own, or engaging in any other duplicitous behavior will be immediately banned from Grailed. Please exercise good judgment when using the marketplace.
To top it off fees are higher than all other reselling platforms and they are known for "authenticating" FAKE goods. They also create fake short 5star reviews to try to save face. Unethical and fraudulent app/website. Stay away!
Unlike many other popular resale sites, Grailed is Seller friendly. The selling fees are kept as low as possible. Sellers fees include a 6% selling fee whether domestic or foreign. There is an additional 2.9% fee to sell and a PayPal fee of .
We retired the Android app on March 17, 2021. While you're no longer able to access the app, everything about your Grailed account will remain the same, including transaction history, listings, and messages.
HOW TO NOT GET SCAMMED ON GRAILED - YouTube
HOW TO NOT GET SCAMMED ON GRAILED - SELLERS GUIDE 2020
The overwhelming majority of buyers agree that they expect shipment within seven days of the sale occurring, and we do too.
Overview. Grailed has a consumer rating of 1.33 stars from 54 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Grailed most frequently mention customer service and buyer protection problems. Grailed ranks 36th among Used Clothing sites.
Arun Gupta is the founder and chief executive of Grailed, a peer-to-peer e-commerce platform which in 2018 closed an investment round of $15 million, led by Index Ventures.
Where is Grailed located?
Grailed is located in New York, New York, United States .
Founded in 2013 by Arun Gupta and Alex Brown, the website has over 5 million members who buy and sell clothes. As of 2021, Grailed lists about three million clothing items from around 7 million users on its platform. This is a reseller's haven for limited-edition sneakers and collabs.
Sellers on Grailed have the option to receive payments through PayPal or directly to their bank account via Grailed Payments. We have partnered directly with PayPal and Stripe to integrate these systems and gain the many benefits they provide to our community marketplace.
Browse our marketplace for incredible new and used clothing that you can't find anywhere else. We curate the largest men's fashion marketplace, with new products arriving every day. Grailed, with help from community, ensures all items are authentic.
Grailed is currently experiencing degraded performance.
On some occasions, you may need to refund your buyer if an issue occurs. In order to do so, visit the Transactions page on Grailed, locate the sale you need to refund, and click the "Issue Refund" button. If you received the payment via Grailed Payments, please contact our team for assistance in refunding the sale.
Grailed is free for buyers and free to list as as seller. Sellers only pay a commission fee of 9% on any item sold.
If it's been less than a week, please contact the seller again to request an update on the shipping status and allow another day or two for them to respond. If the seller doesn't respond, please let us know via the link below and we can assist you in next steps to making sure you don't lose out.
Does Grailed offer protection for sellers? Every sale you make on Grailed is covered by our money-back guarantee, as long as the transaction aligns with the necessary requirements for eligibility.
Depending on the item, your funds may be held for up until three days after delivery. You can contact us to find out more about the status of your payment.
Who pays for shipping Grailed?
How is my Grailed Label paid for? Your Grailed Label is paid via your sale value. Shipping costs are included in all offers from potential buyers. If the item is purchased through the buy it now option, shipping is included in the final sale price.
Contact Us
If your questions aren't covered in our help center, reach out here or email help@grailed.com.
What shipping courier does Grailed use? If you are looking to buy products from this site, you will need to make an agreement with the seller on the shipping courier that works the best for you. Most people in the United States use the services of UPS, USPS, FedEx, and DHL.
Overview. Grailed has a consumer rating of 1.33 stars from 54 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Grailed most frequently mention customer service and buyer protection problems. Grailed ranks 36th among Used Clothing sites.
Does Grailed offer protection for sellers? Every sale you make on Grailed is covered by our money-back guarantee, as long as the transaction aligns with the necessary requirements for eligibility.
HOW TO NOT GET SCAMMED ON GRAILED - YouTube
- Speedy Shipper. Seller adds tracking within 3 days of purchase for 95% of transactions.
- Trusted Seller. An experienced seller top-rated for accurate item info and good communication—with a high feedback score of 4.8 or above.
- Quick Responder. Seller responds within 12 hours 90% of the time.
