What is hospitality resources in tourism?
Hospitality is an industry that includes restaurants, hotels, casinos, amusem*nt parks, events, cruises, entertainment, and other tourism-related services.
The main categories of the key hotel resources that have been identified are: physical resources, financial, human, technological and marketing resources, knowledge, information technology, reputation and brands (Casanueva, Gallego, & Revilla, 2015).
The hospitality and tourism industry is a vast sector that includes all the economic activities that directly or indirectly contribute to, or depend upon, travel and tourism. This industry sector includes: Hotels & Resorts. Restaurants & Catering. Night Clubs & Bars.
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5 best ways to improve efficiency in your hospitality business
- Cloud-based POS systems. ...
- Online booking. ...
- Boosting customer loyalty. ...
- Offer free wifi. ...
- Online accounting software.
Some of the overall benefits of good human resources (HR) practices include higher employee satisfaction, lower staff turnover, superior customer service and, of course, increased profitability.
HR in the hospitality industry plays an essential role: HR keeps employees happy so that they maintain the excellent reputation of the business and keeps customers happy by ensuring employees behave appropriately and according to company policy.
Hospitality is defined as taking care of your guests and anticipating their needs. An example of hospitality is making the bed every morning for someone staying at your house.
The most significant contribution of the tourism and hospitality industry in any country or region is the immediate creation of new jobs. When people travel abroad, they want to visit places of natural beauty or historic significance.
The term "hospitality" refers to the relationship between a guest and a host. If you invite a friend or family member over to your home for dinner, for example, you'll perform hospitality by accommodating the guest's needs. Some businesses rely on hospitality to perform their operations and generate revenue.
Hospitality consists in treating other people in the most appropriate for the particular situation ways. Hospitality has its main characteristics, like respect, understanding and ability to help other people, which work as its foundation.
What is the most important skill to have in the hospitality industry?
1. Communication. Communicating clearly and professionally through your speech, writing, and body language is essential to good customer service in hospitality.
- Listen to Others. Active listening is among the hospitality skills critical to your success. ...
- Be Positive. ...
- Take in Criticism — Then Change. ...
- Practice your Non-Verbal Communication. ...
- Motivate Others in all you do.
![What is hospitality resources in tourism? (2024)](https://i.ytimg.com/vi/Q7tTV5Ki5KU/hq720.jpg?sqp=-oaymwEcCNAFEJQDSFXyq4qpAw4IARUAAIhCGAFwAcABBg==&rs=AOn4CLBXHgVvAe0oX9llIoVx4xryQOSAUw)
- Treat every guest like a VIP. ...
- Make training an everyday priority and not just a one-time event. ...
- Provide personalized customer service. ...
- Create a positive start for new employees. ...
- Update your technology toolbox. ...
- Take measure of your customer service performance.
Your hotel's resources are essential to its operations, and managing them strategically is key to your overall success. Resources range from tangible assets such as hotel room bedding, to intellectual resources like the management skills your front desk staff possesses.
Hospitality workers also vary in age from a high-school student to a retired employee working part-time. The industry is complex, consisting of five major segments: food, lodging, travel, tourism and recreation.
- Resource Analysis.
- Technological Feasibility & Cost Analysis.
- Environmental Analysis.
- Delivery Analysis.
- Infrastructure Development & Financial Analysis.
- Energy Market Analysis.
- Natural Resources.
- Infrastructure.
- Superstructure.
- Transportation and transportation equipment.
- Hospitality resources.