Amazon to Close All Bookstores (2024)

After opening its first bookstore with much fanfare on November 3, 2015, this week Amazon confirmed a report from Reuters that it is closing all of its physical bookstores, as well as its 4-star and pop-up stores, which carry a mix of items, including some books. All told, Amazon will close about 68 stores, including its 24 bookstores.

The first Amazon Books outlet was opened in the University Village shopping mall in Seattle, and the chain continued to grow, with stores popping up in 12 states as well as in Washington, D.C. Numbering 24 outlets, Amazon Books had been one of the largest bookstore chains in the country.

The company said closing dates will vary by location, and that to alert customers, it will post signs in the local stores. Employees will be given the option to work at other nearby Amazon stores, or to receive severance.

In its official statement, Amazon said that it would continue to operate other physical stores, and that it plans to open more stores. “We’ve decided to close our Amazon 4-star, Books, and Pop Up stores, and focus more on our Amazon Fresh, Whole Foods Market, Amazon Go, and Amazon Style stores and our Just Walk Out technology,” the statement read. “We remain committed to building great, long-term physical retail experiences and technologies.”

Although each Amazon Books store has some local touches, the outlets share many of the same characteristics, such as displaying their books face out, carrying digital devices and accessories, and only stocking books that receive high ratings from Amazon reviewers. Most stores, which range from 3,500 to 6,000 sq. ft., carry 5,000 to 6,000 titles, and employ around 20 people.

The opening of its first store and subsequent national rollout gave rise to widespread speculation about what Amazon’s goals and motives were in opening the outlets, as well as a guessing game about where Amazon Books would next appear. Despite rumors that the company planned to open hundreds of bookstores, the chain’s impact on the overall bookstore business has been negligible.

Many industry observers believed Amazon’s goal in opening the stores was to experiment with new shopping technologies, showroom its book and book-related offerings, and examine consumer behavior. Indeed, after the launch of Amazon Books, the company became much more involved in physical retail, highlighted by its $13.7 billion purchase of Whole Foods in 2017.

Amazon has said that physical retail remains an important part of its business, since it gives customers more choice on how to shop with the company. Bricks-and-mortar stores, however, remain a small part of Amazon’s total business, representing less than 4% of its revenue in 2021.

Amazon to Close All Bookstores (2024)

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Amazon to Close All Bookstores? ›

Now, Amazon

Amazon
Amazon.com, Inc., doing business as Amazon (/ˈæməzɒn/, AM-ə-zon; UK also /ˈæməzən/, AM-ə-zən), is an American multinational technology company, engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.
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is doing away with its bookstores. The e-commerce giant confirmed Wednesday that it is closing 68 retail locations, including all of its Amazon (AMZN) Books stores, as part of a broader shift in its bricks-and-mortar retail strategy.

Why is Amazon closing stores? ›

"After careful consideration, we've decided to close our two Amazon Style physical retail stores and focus on our online fashion shopping experience, where we're offering new, exciting selection[s] at great value and introducing innovative technology to meet the needs of every customer," Amazon spokesperson Kristen ...

Will Amazon stop selling books online? ›

Amazon plans to shut down global online book store Book Depository after almost two decades.

Does Amazon 4 Star still exist? ›

In March of this year Amazon announced that it would close all of its Amazon 4-Star and Amazon Books retail stores, shuttering nearly 70 locations in total across the United States. The retail experiment, which the company launched in 2015, was a buzzy and ambitious one.

Why are bookstores going out of business? ›

Many independent used bookstores struggled to survive during the pandemic and shut down because they could not afford to keep their business open and they were conscious of their community's health. While some recovered from the shutdown, others went out of business.

Is Amazon putting stores out of business? ›

Amazon previously closed its only two Amazon Fresh pickup locations, in Seattle's Ballard neighborhood in 2023 and in SoDo in January. In recent years, Amazon's brick-and-mortar ambitions were reeled in with the closure of multiple physical retail locations, including all of its Amazon 4-star, Books, and Pop Up stores.

What happened to Amazon bookstores? ›

Amazon confirmed on Wednesday, March 2, that it's closing all of its physical bookstores as well as its 4-star shops and pop-up locations as the online behemoth reworks its physical footprint.

Is Amazon getting out of the book business? ›

In 2022, Amazon shut down its physical bookstore business. Within its first month of coming to life as an online bookstore in 1995, Amazon.com had shipped books to all 50 states. By 1997, it had shipped its one millionth order (hand-delivered by Jeff Bezos himself).

Why is book Depot closing? ›

THE NAIL IN THE COFFIN. Like many companies during the COVID-19 pandemic, supply chain difficulties for both printing and distribution of books led to delayed fulfilment and countless disappointed customers.

When did Amazon stop just selling books? ›

In 1998, Amazon extended beyond books and started selling music CDs, and by the following year it had added more product categories, such as toys, electronics and tools.

What are Amazon return stores called? ›

Amazon liquidation stores are outlets that sell overstocked, returned, or slightly damaged goods from Amazon at reduced prices. How can I find an Amazon liquidation store near me?

Does Amazon own Whole Foods? ›

Amazon acquired Whole Foods Market in 2017 for $13.7 billion. Before the purchase, Whole Foods had seen declining sales for several quarters. Warren Buffett and Albertsons were two other potential buyers who said no to the opportunity.

What does 5 star mean on Amazon? ›

The 5-Star Rating Scale

Seller feedback and product review ratings are both provided on a 5-star scale, with 1-star being the worst rating. Both feedback and reviews are displayed on Amazon as average ratings. Buyers must provide a star rating and written text when leaving seller feedback.

Will bookstores become obsolete? ›

The short answer is: not necessarily. There are some good arguments to make for the future of printed books. Slow growth. Though eBooks are becoming more popular, the rate of growth isn't as fast as you might think – right now, only 30 percent of Americans read eBooks regularly.

Do bookstores have a future? ›

Despite the rise of e-books and online retailers, independent bookstores are thriving. These small businesses offer a unique shopping experience with personalized recommendations and a sense of community. And now, they are embracing technology to stay competitive and attract new customers.

Which US city has the most bookstores? ›

New York City has a strong lead in the number of bookstores. This has historically been the case, and with its larger population, denser living areas, and established reputation as a publishing center, New York likely continues to boast more bookstores.

Why are Amazon closing so many warehouses? ›

Dive Insight: After a whirlwind of facility openings to keep up with the pandemic-fueled e-commerce boom, Amazon made big cuts to its operating costs throughout 2022 as excess capacity in its fulfillment network weighed on profitability. Those efforts are slated to continue this year.

Why are so many employees leaving Amazon? ›

There's an uptick in Amazon employees quitting right now, blaming a strict RTO mandate, layoffs, and 'lack of respect'

Why did Amazon stores fail? ›

The reliance on shelf-sensors, a cornerstone of Amazon's JWO, has proven to be its Achilles' heel. These sensors, while innovative, necessitate a fixed store layout that clashes with the dynamic nature of retail, locking down the SKU list and requiring meticulous store upkeep.

Is Amazon closing their clothing line? ›

Amazon is saying goodbye to its clothing stores. The company said Thursday that it will close both of its “Amazon Style” stores located in Los Angeles and Columbus, Ohio, making it the latest brick-and-mortar business abandoned by Amazon.

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