Can I Pay Half For My DSTV? - SA Broadband (2024)

Can I Pay Half For My DSTV?

Can I pay half for my DSTV? A lot of people have been leaving us messages asking that question. We recently published an article in which we discussed what happens if you are late in meeting your DSTV subscription payments. We all hit a financial brick wall every now and again. Should that happen to you, making a partial DSTV payment would be the solution. But is that possible?

Can you pay half of your DSTV account?

No, DSTV does not allow you to pay only half of your subscription amount. If you wish to continue receiving their service, you will have to make a full payment.

Why this tends to be unfair

That’s the answer to the question, can I pay half for my DSTV. It cannot be done. But is that fair? We recently published an article in which we talked about how to change your DSTV payment date.

We noted in that post that DSTV payments are done on a pro-rata basis. And DSTV is a prepaid service, meaning you pay ahead of viewing. Being pro-rata essentially means they charge you per day, depending on your chosen bouquet.

So, if you are on the DSTV Compact Plus package which currently costs R519, what it means is that you will be paying about R17 per day. That’s 519 divided by 30.

Based on this, it shouldn’t be too difficult for DSTV to allow it’s users to pay half. Half of R519 would be about R260. But no, DSTV does not allow people to do this. You are required to pay in full if you wish to continue viewing.

What can you do to continue watching DSTV

We have answered the question can I pay half for DSTV? So, if you have a limited amount of money, what do you do? Does it mean you will now be switched off?

The good news is that DSTV does not have only one package. There are multiple packages on the platform. What it means is that you could always go for a lower priced bouquet that’s in line with your money. The cheapest bouquet is DSTV Easyview, which costs only R29. Everyone should be able to afford that.

Of course, you will be losing out on some shows, but it’s better than getting switched off altogether. In truth you can only watch one channel at a time. So, you will get used to your misery after a little while.

Can I Pay Half For My DSTV? - SA Broadband (2024)

FAQs

Can I pay my DStv in installments? ›

We want to give our customers a variety of payment options – you are free to choose the one that works best for you. If I pay my DStv subscription annually in advance, will I get a discount? If you pay your subscription for 11 months in advance, you'll receive the 12th month free.

What happens if you don't pay DStv for a month? ›

If the prescribed period ends and we have not received another payment from you, we may disconnect your access to DStv. 5.4.

Can you pay DStv for a week? ›

- DStv Compact or DStv Compact Plus - Pay on time and view all Sport channels available on DStv Premium for a week after the payment. - DStv Access / DStv Family - Pay on time and view all Sports channels available to DStv Compact for a week after the payment. Pögbá Tõ Râfäèl and 85 others like this.

How do I reduce my DStv package? ›

You can upgrade your account immediately and will be billed on your next payment date. Downgrades are scheduled and will only take effect on your next payment date. You account needs to be up to date and fully paid for the scheduled downgrade to take place.

What is the lowest amount you can pay for DStv? ›

The DStv Compact package is our lowest-priced package, available in both South Africa and Kenya. It includes a selection of popular channels, including M-Net, SuperSport, KykNET, BBC World News, e.tv, and many more. The package is Ksh 3,000 per month.

How many minutes does it take for DStv to reconnect after payment? ›

I've paid my DStv account. Why are my services still not reconnected? Your services should have been reconnected after 15 minutes if you made an internet bank transfer, an ATM payment or direct deposit at any Absa branch it could take a little bit longer for the payment to reflect on our system.

Can I pause my DStv subscription? ›

Request for suspension will take 48 hours and all you need to do is inform DStv/Gotv customer care ahead or during your trip. Also, the suspension option can only be used three (3) times in a year. 2 people like this.

Can you be blacklisted for not paying DStv? ›

A TV licence is a tax and not a fee. You cannot get blacklisted for not paying a TV licence. Your credit record cannot be negatively affected prior to judgement in a court of law. Unless a summons has been hand delivered by the Sheriff of the Court, consider all SMSs and collection letters as hollow threats.

How much does it cost to reconnect DStv? ›

Once you pay and reconnect to DStv Compact, you will pay the special price of only R199 for 3 months.

How much is monthly fee for DStv? ›

OVERVIEW OF MultiChoice Group Ltd. - JSE:MCG
Current priceFrom 1 April 2023
DStv PremiumR839R879
Dstv Compact PlusR549R579
DStv CompactR429R449
DStv FamilyR309R319
6 more rows
Feb 14, 2023

Can you cancel DStv anytime? ›

Start with this: We'd be sad to see you go but you can schedule a disconnection which will take effect on your next payment date. Go to My Products on the website and select the package you would like to manage. Look for the Disconnect icon and schedule your disconnection.

How long is a contract with DStv? ›

When you take a contact for your subscription (either 12 or 24 months), you still need to make a payment monthly, however, you'll pay a lower price for your subscription. The contract price is fixed and you will not be impacted by any price increases to your packages during the period of the contract.

How do I downgrade my DStv package after payment? ›

Visit the DStv customer self-service portal. Sign in using your Connect ID or enter your mobile number or surname, followed by your customer number or Smartcard number. After signing in, tap the Account button to go to the account page. There is an Add or Change button on the account page.

What happens if I unlink DStv package? ›

What will happen if a linked customer disconnects their DStv subscription? The customer will only be eligible to watch DStv Now free content.

Who are DStv competitors in South Africa? ›

DStv's competitors include Netflix, Hulu, Viki, Mubi. DStv ranks 1029th among 1656 active competitors.

How do I pay my DStv for one day? ›

The following steps constitute how to pay for DStv via Mpesa in Kenya:
  1. Go to your Mpesa Menu.
  2. Select Lipa na Mpesa.
  3. Select Paybill.
  4. Type in 444900 as the business number.
  5. Type in your DStv SmartCard number as the account number.
  6. Type in the amount you want to repay.
  7. Type in your Mpesa pin and press OK.
Feb 3, 2023

Can I pay DStv twice a month? ›

What happen if I pay my DStv Account twice in a single month ? That amount will stay on your account as credit for example if you pay DStv Access subscription fee twice in a single month that means next month you won't pay.

Can I pay DStv for the whole year? ›

Contracts offers you an affordable way to own a DStv Explora by paying it off over 24 months. We also have Contract offers for subscription only – where you save by signing up for either 12 or 24 months.

What to do if my DStv is suspended? ›

We automatically reconnect you within an hour of receiving your DStv payment. Dial *120*68584# to clear E16 errors. pls how can I reactivate a suspended account? Please confirm the country you are contacting us from.

How long can I suspend my DStv subscription? ›

You can only suspend your account twice in a year. You must have an active subscription validity of at least 7 days before applying for suspension. Make the suspension request 2 days before the desired date of suspension. You can only suspend your account for a minimum of 7 days and maximum of 14 days at a go.

What happens when you pay DStv before it expires? ›

DStv customers who pay before their due date or reconnect on the next higher package than their usual package qualify for an upgrade at no extra cost. Once payment is made, customers will be upgraded to the next higher package within 48 hours.

Can I cancel my DStv Internet contract? ›

You may terminate your Service if we make any changes set out in clauses 12.1- 12.4 above, unless the terms in your Package Option prevents this. Your Agreement will end at the end of your current billing period or the next billing period if we cannot cancel a payment instruction in time.

Can you switch DStv on and off? ›

You can switch your main home off and switch on your holiday home (Option 1). For this option, you do a like-for-like switch, so you stay on the same DStv package and the same decoder as your main home.

How do I reinstate my DStv account? ›

If you have made a payment by direct bank deposit to Absa, or at any Pick 'n Pay, PEP, Checkers, Ackermans or Spar outlet, or via EFT with Absa, FNB, Nedbank or Standard Bank, your services will be automatically reconnected when the payment shows on your DStv Account, provided that the full amount including any ...

Does DStv affect your credit score? ›

Many mobile networks do not report your monthly cell phone or data contract; though they may elect to check your credit score if you apply for a new data bundle or device on contract. Further, neither your SABC TV license, nor your DSTV subscription, at the time of writing, are reported.

How long does blacklisting last in SA? ›

If you are blacklisted, it will be very difficult to get approved for new credit products. You may also be charged higher interest rates and fees if you are able to get approved. Blacklisting can stay on your credit report for up to seven years, making it hard to rebuild your credit.

How do I know if I am blacklisted? ›

The information about the blacklisting can be found in your credit profile as held by the Major Credit Bureaus :- Transunion Credit Bureau ; Experian Credit Bureau; Compuscan Credit Bureau and Xds Credit Bureau.

Can two people use one DStv? ›

Because your DStv subscription allows up to four viewers on the app, each person can create their own profile – ensuring their watchlist, recently watched channels, recommendations, and more are personalised and specific to their viewing.

Does DStv decoder expire? ›

All our new decoders come with a 12-month warranty from date of purchase. We do, however, recommend that you get insurance for your decoder to cover it for mechanical or electrical fault and loss or damage caused by theft, fire, lightning or explosion.

How much is DStv subscription in USA? ›

How Much Does DSTV Cost?
PackagePriceNumber of Channels
Compact PlusR519 (US$29.37)136
CompactR409 (US$23.15)121
FamilyR299 (US$16.92)90
AccessR99 (US$5.60)64
2 more rows
Mar 10, 2023

How much will you pay for DStv? ›

1. List of DStv Packages, Number of Channels, New Monthly and Yearly Prices
DStv Ghana PackagesNumber of ChannelsPrice (Per Month)
Family95+GH¢110
Compact120+GH¢220
Compact Plus135+GH¢325
Premium150+GH¢510
2 more rows

How much is the most expensive DStv package? ›

DSTV Premium

This is the highest priced DSTV package as well as the most complete. The premium bouquet provides full access to 148 channels at R809. The channels fall into several categories, however, the most popular are the documentary, sports, entertainment, news and children categories.

Can DStv refund me? ›

Orders can be cancelled within the first 7 days (before delivery / collection) for a full refund.

How do I find out how much I owe on DStv? ›

DSTV Balance Check with USSD Short Code
  1. Dial *206# and press OK.
  2. Select the preferred option and follow the prompts.
Nov 6, 2022

How do I pay DStv with WhatsApp? ›

Simply save our WhatsApp number 060 060 37 888 (DStv) on your phone, type “Hello”. Select option 1 on the DStv WhatsApp, select option 3 and follow the prompts or click here to get started.

What are the disadvantages of DStv? ›

Cons of DStv
  • You may get recent episodes of a particular series, but you are not assured of the complete season.
  • If you want to get access, then you should be ready to pay a DStv Premium subscription of R759 on a monthly basis.

How do I contact DStv customer service? ›

Save our number 060 060 3788. All you have to do to get started is to type “Hello”.

Which channels are free on DStv? ›

DStv free channels
  • People's Weather. This television network covers news on weather, the environment, and lifestyle across the African continent. ...
  • SuperSport Play. This is the best television network for those who love various sports from South Africa and other countries. ...
  • PBS Kids. ...
  • Channel O. ...
  • TBN.

Can someone else use your DStv account? ›

Each DStv account is unique to a customer as it is representative of the agreement that the customer has entered into with us. Decoders can be moved between customer accounts via the change of ownership process.

Can I transfer my DStv account to someone else? ›

The following documents are needed together with the change of ownership form to complete the request for change of ownership: New owner's ID document (the previous owner's ID isn't needed anymore) If bought from a second hand retailer, proof of purchase and the new owner's identity document.

How can I watch DStv on my phone for free? ›

How to watch DStv on your phone for free. If you wish to learn how to watch DStv channels for free on Android, Apple devices or on your PC, follow the steps below. Visit your Apple or Play Store and download the DStv Now app. The app is free, but you will need internet connectivity to access the content.

What is the best streaming service in South Africa? ›

Here's how they compare:
  • Prime Video: 9 754.
  • Netflix: 6 158.
  • ShowMax: 2 127.
  • Disney+: 929.
  • Apple TV+: 170.
  • BritBox: 175.
Apr 14, 2023

Who is the largest satellite TV provider in Africa? ›

Eutelsat is the leading operator for DTH broadcasting in Sub-Saharan Africa, with every second channel broadcast via our satellites.

How do I subscribe to DStv and pay later? ›

Scroll to the quickteller dstv payment page and Select the Bouquet or Package you want to subscribe for. Enter your smartcard number, mobile number and email address. Then click the Continue button which will redirect you to the payment page immediately you confirm your account details.

What to do if your DStv is suspended? ›

We automatically reconnect you within an hour of receiving your DStv payment. Dial *120*68584# to clear E16 errors. pls how can I reactivate a suspended account?

What are other ways to pay DStv subscription? ›

Ways to pay your DStv account
  • All.
  • ATM.
  • Bank Payment.
  • Internet Banking.
  • POS.
  • USSD.

What type of payment does DStv take? ›

You can make a credit card payment at any DStv Service Centre or DStv Agency, or set up your credit card payment on Self Service as follows: Set up credit card debit order payments and we will collect the monthly amount due on your DStv account. Make once-off credit card payments.

How much is the reconnection fee for DStv? ›

Once you pay and reconnect to DStv Compact, you will pay the special price of only R199 for 3 months.

How do I reconnect my DStv after late payment? ›

If you've recently made payment and you need to be reconnected, all you have to do is SMS the word RESET, followed by a SPACE then your SmartCard number to 17771. Please note that if you are changing (upgrading/downgrading) your package please notify us for a connection.

How do I reactivate my DStv now? ›

If you have made a payment by direct bank deposit to Absa, or at any Pick 'n Pay, PEP, Checkers, Ackermans or Spar outlet, or via EFT with Absa, FNB, Nedbank or Standard Bank, your services will be automatically reconnected when the payment shows on your DStv Account, provided that the full amount including any ...

Can someone else pay for my DStv subscription? ›

You can pay for your own subscription or help others pay for their DStv subscription. You just need to enter the details of the person you want to pay for, verify the account and that you are paying the correct amount.

How do I pay my DStv account using a phone? ›

Here's how to use Capitec Pay:
  1. Go to the 'Manage' tab in the MyDStv app, or Select option 1 on WhatsApp, log into MyDStv on the website.
  2. Tap “Pay now” and choose “Capitec Pay”
  3. Enter your mobile number linked you're your Capitec account.
  4. You will receive a Capitec in-app notification to authorise the payment.

What is the DStv WhatsApp number? ›

DStv Self Service is on WhatsApp

Save our number 060 060 3788. All you have to do to get started is to type “Hello”.

How much should I pay for DStv? ›

DStv's price increases for 2022 came into effect on 1 April. The Compact package currently costs R429 per month, while DStv Family is R309. The table below compares DStv Family and Compact packages, highlighting key channels in each category and providing the number of channels per category.

How do I pay DStv South Africa online? ›

Register for Cellphone Banking
  1. Login to Online Banking.
  2. Select 'Services'
  3. Select 'Cellphone Banking'
  4. Proceed to register and follow the instructions.
  5. Login to Cellphone Banking, select 'Prepaid', select 'PayTV' and then select 'DStv' or 'BoxOffice' to make use of this convenient service.

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