What Is DStv Account Reconnection Fee - Check Multichoice Subscription Reconnection Charges (2024)

What Is DStv Account Reconnection Fee – Check Multichoice Subscription Reconnection Charges

What Is DStv Account Reconnection Fee - Check Multichoice Subscription Reconnection Charges (1)

Are you a DStv subscriber in South Africa? Here is another with full details on what is DStv reconnection fee. Multichoice is the leading pay-tv giant in South Africa, offering pay-tv service to subscribers across the Africa continent for many years.

DStv offers pay-tv services on a prepaid basis, and once a customer fails to honor their subscription, their services will be disconnected.

However, in other Africa countries where multichoice operates, you will watch your DStv channels only when you have paid or have an active subscription on your account.

You can leave your decoder for as long as you want, and when you have paid, you can watch it.

Still, in South Africa, the parent country of Multichoice DStv subscribers is charged reconnection fees anytime they want to be reconnected after being disconnected.

Recommended article: How To Become A DStv Agent.

Table of Contents

What Is Multichoice Reconnection Fee

The DStv reconnection fee is an amount of money subscribers pay to Multichoice to reconnect their accounts after a long period of being disconnected due to failure to pay their Multichoice subscription.

Therefore, you must be aware that if you are a DStv customer in SA, you should pay your subscription on time to avoid disconnection or penalty for late payment.

See also: DStv Nigeria WhatsApp Contact.

How Much Is The DStv Reconnection Fee

The amount of money subscribers are supposed to pay an amount to Multichoice depends on what DStv will propose, but usually, the DStv reconnection fee is R50.

That is why it is imperative to reach out to DStv customer care and request how much you must pay as a reconnection fee for your account to be activated again.

Read this too: How To Reset Dstv Account After Subscription.

How Long Does DStv Take To Disconnect

Each DStv subscription is valid for 30days, and once your 30 days period is over, your account will be disconnected.

In other words, immediately after your DStv subscription has expired, your account will be disconnected.

Recommended reading: DStv Ghana Customer Care.

What You Must Do To Avoid DStv Reconnection Fee

Below are the things you must do if you do not want to pay reconnection to DStv:

1. Pay your DStv subscription before your subscription expired.

2. You can pay your Multichoice subscription in advance for as much as 12 months, and you will not need to worry about the reconnection fee.

3. Always switch on your DStv decoder when paying your subscription.

4. Regularly check your DStv due date to know when to pay your subscription.

That is all we have for you about the DStv reconnection fee.

Post Disclaimer

The information contained in this post is for general information purposes only and DOES NOT represent advice from DStv/Multichoice, SuperSport, GOtv or any other company mentioned in any of the articles. You need to make your independent inquiry before implementing any of the suggested guides on this website. DStvGuide.com will not be held liable for anything whatsoever. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained for any purpose. Please visit dstv.com, gotvafrica.com, multichoice.com, or supersport.com for official information.

Also, do not share your personal information with anyone. Thanks.

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What Is DStv Account Reconnection Fee - Check Multichoice Subscription Reconnection Charges (5)

DStv Guide

Are you using DStv in any of the African countries? What challenges are you facing with your DStv/Multichoice account? Is it subscription renewal or activation. Here on DStv Guide, we bring you a step-by-step guide on how to clear error code, make a subscription, activate account.

What Is DStv Account Reconnection Fee - Check Multichoice Subscription Reconnection Charges (2024)

FAQs

How do I reconnect my DStv account? ›

How do I reconnect? You can use any of the normal ways to reconnect your package, including downloading the MyDStv App or by clicking payat.io/dstv/ or WhatsApp “Hello” to 0600603788.

What is the WhatsApp number for DStv reconnection? ›

DStv Self-Service is on WhatsApp

Save our WhatsApp number 060 060 3788.

What happens if you don't pay your DStv subscription? ›

If the prescribed period ends and we have not received another payment from you, we may disconnect your access to DStv.

How many minutes does it take for DStv to reconnect after payment? ›

We automatically reconnect you within an hour of receiving your DStv payment. Dial *120*68584# to clear E16 errors.

Where do I pay my DStv reconnection fee? ›

We have multiple payment options you can use to pay or reconnect your DStv account, such as MyDStv App, Internet Banking, USSD, Debit Order or you can visit our Walk-in Centres or your nearest store to top-up.

How much is the DStv access fee? ›

DStv Access: R139 (7.8% increase, from R129 previously) DStv EasyView: R29 (no change)

How do I contact Multichoice customer care? ›

For all DStv customer and service-related queries, please visit www.dstv.com or selfservice.dstv.com or contact us on help@dstv.com.

How to call DStv customer care? ›

Contact DStv
  1. DStv WhatsApp. WhatsApp us to get started. Save our number +234 908 236 8533, have your Smartcard Number & Surname ready. ...
  2. DStv USSD. Dial *288# on your mobile. Check what you owe, fix errors, view transactions & reconnect. ...
  3. DStv Chat. Use our online Chat. Try our helpful chat for assistance.

How do I send an email to DStv? ›

Should you have any trouble with the Debit Order functionality, please send an email to help@dstv.com for help.

How do I reactivate my DStv subscription? ›

Get connected, stay connected or upgrade your DStv subscription using the MyDStv app, *140# or visit dstv.com/en-mw.

How do I check my DStv subscription? ›

Dial *288# on your cellphone. Convenience means managing your DStv account in the palm of your hand. With USSD you can check what you owe, clear error codes, view your last four transactions, transfer funds between your accounts and reconnect packages.

How do I watch DStv without subscription? ›

There is no legal way to unlock and watch DStv Premium channels for free without a subscription. DStv is a paid service, and all of the channels on the Premium bouquet are encrypted. This means that you need to have a valid DStv subscription and a DStv decoder in order to watch them.

How can I reactivate my DStv after payment in Nigeria? ›

To readily activate your subscription after making payment, send “RA Smart Card Number” to 30333. Example, if your smartcard number is 0123456789, so text “RA 0123456789” to 30333. Now, there are times your subscription had expired and you had been restricted to free channels.

What happens if I disconnect my DStv account? ›

What happens if I cancel my DStv subscription or move to a lower package? If you cancel your DStv subscription your next Showmax subscription will be billed at the normal price of R99pm. If you move to a lower DStv package your Showmax subscription will be billed in accordance with the DStv deal offered at the time.

What do I do if my DStv account is suspended? ›

To reconnect your account after suspension, you need to do nothing. Your account is automatically reconnected once the suspension time elapses. Of course, making DSTV, data, airtime, electricity, insurance, GOTV, Startimes and other payments is easy peasy when you use VTpass!

Why is my DStv now not connecting? ›

Network Connection Issues

Another frequent cause of login problems is poor network connectivity. If you're unable to connect to DSTV Now due to network issues, try troubleshooting your internet connection first. Restart your router and ensure that you have a stable internet connection before attempting to log in again.

Why can't I log into my DStv account? ›

One possibility is that you're not using your DSTV username and password to sign in. Make sure you're using the correct login credentials to gain access to your account. If you've forgotten your username or password, you can reset them on the DSTV website. Another possibility is that your account has been suspended.

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