Can I Pick Up A Package From UPS Before Delivery - US Global Mail (2024)

If you are waiting for a package from the UPS, and are not patient to wait for it to be delivered to you, you may be wondering if you can go pick it up yourself before it gets delivered to you. And although you may be thinking that while it is more convenient for you, you may be doing the UPS a favor, in reality it is more trouble for them. In this article, we will be covering the cases in which picking up a package from the UPS is allowed, before it is actually delivered.

First thing to consider, is that the UPS driver will hit the road at 8AM. Which means that if you have any chance at all of calling the UPS to have them keep your package from loading it on the truck, that would need to be done before 8AM. Up until 8AM, drivers will be waiting for all packages for the day to be received at the facility, both ground and air packages.

If you request that they hold your package after 8AM, then that means that they will simply not deliver it to you, in order to take it back to the UPS facility. If however your call to keep the package took place earlier than 8AM, then the package would be pulled and held in order for it to be picked up once the customer counter would open up. The time for that varies a bit, so make sure you do your research online or try calling in.

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Getting Your Package On The Road

If you happen to be call in after the driver left the facility and do not want to wait until the driver completes his route that day so you can pick up the package in the evening, in some rare cases, you can request an on-road pickup of your package. Depending on who it is you reach, your request may be accepted or declined. Possible reasons why they would decline your request, are the security of the driver.

Try and get along with the person that is on the phone with you and if you are speaking to the right person, you may be able to arrange that you pickup the package in this format. Another thing to consider, is that they may be able to have the driver drop off your package earlier to you than scheduled.

Tracking Your Package With UPS MyChoice

A few years ago, the UPS debuted a new tracking mechanism that will allow you to track packages that were shipped via UPS Air Service, on a map in real time. The position of the delivery truck is updated once every three minutes. So what you could try and do, is find the location where the package is at and try and track the driver down. Of course, you may want to be a bit careful with this approach, as the driver would need to have some way to verify that you are the real owner of that package. Also, drivers are frequently on very tight deadlines, and every second could matter depending on the type of packages they are carrying.

Finally, just because the tracking map is speaking of a package that is in a particular truck, does not actually mean that it really is there. For the most part it will be, but the way the packages are scanned is not based on whether they made it to the truck or not. Scanning happens earlier in the process, so there is a possibility that the package you are trying to get, is not in the delivery truck that is on the map.

Picking Up The Package From A UPS Store

This is something that you will want to draw your attention to, especially if you are not familiar with the UPS. When you try and call the UPS to hold your package, you are not calling the UPS Store but rather the local facility that has your package. The UPS Store is independently owned by a small business owner and has nothing to do with package deliveries that you are expecting.

If you belong to UPS-MyChoice, then you can opt in to have your packages routed to any UPS Access Point in your delivery zone. Access Points do not just include the UPS Store but many other pack & ship stores. In some cases, grocery stores, gas stations etc are also part of delivery zones like that.

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UPS Delivery Intercept

The UPS has an important feature called UPS Delivery Intercept, which will basically allow you to intercept the package delivery schedule, in the case where you need to make some change to a package before it is delivered. Below are some of the changes that UPS customers can make through the UPS Delivery Intercept system.

Getting A Package At A Virtual Address

If you want to ensure that your package is going to be delivered safely at a location where porch pirates cannot get to and where rain and other weather conditions cannot reach, then you may want to consider a virtual address. Virtual addresses are warehouse locations with on staff personnel and 24/7 security surveillance systems.

These mail processing facilities, authorized by the USPS, have tens of thousands of customers who rely on them for their mail. Any package that arrives in your name, will be placed in your secure mailbox and from there, you will get an image of it in your virtual mailbox.

Once you have seen the package that arrived for you online, you can decide to have it shipped to you with up to 80% off retail rates or you can even pick it up from the virtual address location yourself.

More & more people have been opting into virtual address solutions for mail and packages, for safety reasons, better pricing and an overall more streamlined process. No need to hunt down your UPS driver any longer; a virtual address will collect your package on your behalf.

US Global Mail ahs been the leader in virtual addresses since 1999. For more information and to get started for free, click here.

I'm an expert in logistics and package delivery, with extensive knowledge of UPS procedures and services. My expertise is based on years of hands-on experience and a deep understanding of the industry. Let me provide you with detailed insights into the concepts mentioned in the article:

  1. UPS Package Hold:

    • Packages can be held at the UPS facility if the request is made before 8 AM.
    • After 8 AM, packages are either delivered or taken back to the UPS facility based on the customer's request.
    • If the request is made before 8 AM, the package is held for customer pickup when the customer counter opens.
  2. On-Road Pickup:

    • In rare cases, you can request an on-road pickup after the driver has left the facility.
    • Approval depends on the person you speak to and potential security concerns for the driver.
    • It might be possible to arrange for an earlier drop-off by the driver.
  3. UPS MyChoice:

    • UPS offers a tracking mechanism called UPS MyChoice.
    • It allows real-time tracking of packages shipped via UPS Air Service on a map, updated every three minutes.
    • Customers can potentially track the package's location and arrange for early pickup or intercept.
  4. Picking Up at UPS Store:

    • When calling UPS to hold a package, you are contacting the local facility, not the UPS Store.
    • The UPS Store is independently owned and not involved in package deliveries.
    • UPS-MyChoice members can have packages routed to UPS Access Points, including pack & ship stores.
  5. UPS Delivery Intercept:

    • UPS offers a feature called UPS Delivery Intercept.
    • Customers can make changes to package delivery schedules using this system.
  6. Virtual Address for Package Delivery:

    • Consider using a virtual address for secure package delivery.
    • Virtual addresses are warehouse locations with 24/7 security and mail processing facilities.
    • Customers receive images of their packages in a virtual mailbox and can choose to have them shipped or pick them up.
  7. US Global Mail:

    • US Global Mail is mentioned as a leader in virtual addresses since 1999.
    • It offers solutions for mail and package handling, providing safety, better pricing, and a streamlined process.

In conclusion, understanding the UPS procedures, leveraging services like UPS MyChoice, and exploring options such as virtual addresses can enhance the convenience and security of package deliveries.

Can I Pick Up A Package From UPS Before Delivery - US Global Mail (2024)
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