Common Fridge Faults And How To Fix Them: A guide (2024)

Unpleasant smells and leaks: common faults with your refrigerator and how to fix them

We often take our fridges for granted, we use them every day to store fresh fruit and vegetables, raw ingredients, leftovers and drinks. As a result of this, your fridge is most likely to be the most used appliance in your kitchen, as it has to stay on 24 hours a day, 7 days a week and doesn’t get switched off unless it’s being repaired or defrosted.

This continuous use means that your fridge,freezer orfridge freezer may start to develop faults over time which you may start to notice.

It can be difficult to know whether these faults are the result of something minor that requires you to simply move your fridge or if it is something that is hazardous that means that your need to replace your fridge. We’ve put together this useful guide to help you understand the common signs that something might be wrong with your fridge.

To jump to the problem that applies to your fridge, click the links below:

  • Fridge leaking water
  • What causes fridges to leak
  • How to stop your fridge from leaking
  • Common fridge smells
  • How to properly clean a fridge
  • How to stopping fridge smells from coming back

Why is My Fridge Leaking Water?

When you notice water pooling on the floor in your kitchen, the natural assumption is that this water is coming from your sink, washing machine or dishwasher – but that’s not always the case. Faulty refrigerators can develop leaks – even if the appliance doesn’t have a built-in water dispenser or ice maker. The good news is that the leak will still be water, because the coolant that modern fridges use is a gas, not a liquid.

If you see a puddle of water building up in the fridge, or under it, then this means that the appliance has developed a problem, and you should investigate immediately.

What Causes Fridges to Leak?

There are many reasons your fridge could be leaking. A few of the most common are:

The Defrost Drain is Blocked

The most common reason for a fridge to start leaking water is that the defrost drain is blocked. The defrost drain is a small hole that allows water which accumulates during the defrost process to drain into a pan for easy disposal. If this hole is clogged, water will accumulate inside the fridge itself. The good news is that it’s easy to clear any blockages by cleaning the hole with a piece of stiff wire, and then flushing the hole with hot water.

Cracked Drain Pan

It’s perfectly normal for a small amount of water to build up in the drain pan. That water should evaporate quite quickly, if the fridge is working properly, because the condenser fan in the fridge will be blowing warm air across the pan. If the drain pan is cracked or damaged, then it could start leaking. If you can see signs of damage, replace the pan immediately.

Damaged Ice Maker

If your fridge has an ice maker that connects to the water-supply, then this could well be the cause of the leak. Inspect the ice maker, and check the hoses and pipes attached to it. If there are kinks in the pipes this could cause excess pressure, leading to leaks where the pipes connect to the device. Older plastic hoses may develop cracks or tears, too. Tighten any connections, inspect the hoses, and make sure that all the connectors are sound.

Damaged Water Filters

If there is a poor connection between the water filter and the water supply line, then this could cause a leak. This can happen for many reasons. It could be that when the filter was last replaced, it was not installed properly. Alternatively, the filter could be the wrong type or size for your fridge, or the housing or seal that it screws into may be cracked. If the issue is with the water filter, then you will probably see water running down the outside of the filter itself, and dripping into the interior of the fridge. If you need to replace your water filter, be sure to buy the exact part that is specified in the manual, for a perfect fit.

How to Stop Your Fridge From Leaking

As you can see – all of the issues above are minor and generally easy to fix. It is actually quite easy to keep a fridge in good condition, and with some basic day to day maintenance you can prevent most of the common causes of leaks.

Level the Fridge

One of the most frequent mistakes that people make is to install their fridge on a surface that is not completely level. This means that when condensation from food pools in the refrigerator, instead of running down the drain hole and into the drip pan the way it should, the water will pool elsewhere in the fridge. All it takes for this to happen is for the refrigerator to be slanted very slightly forward. The correct way to install a fridge is to have it tipping backwards just a little bit. Not only will this ensure that condensation drains away properly, it will also ensure that the door swings shut when you release it.

Your fridge has some ‘legs’ on the bottom, and all you need to do to get the fridge at the right angle is have someone lift the front of the fridge slightly so that you can access those legs. Unscrew the front legs slightly (one or two turns should be enough), and then lower the fridge again. Use a spirit level to make sure that both legs are even. Open the fridge door and let go of it. If the door swings shut itself, then the fridge is at the right angle.

Note that fridges are designed to be just slightly off-level. Do not tip the appliance too far backwards, because this could cause other problems, and pose a potential safety hazard too.

If your fridge doesn’t have adjustable legs, then you can use a small piece of rubber or wood as a shim.

For fantastic, top-quality fridges from market-leading brands, you can’t beat the selection in our dedicated range of refrigerators. With free shipping to 99.9% of the UK, save money when you buy online today!

Keep Your Fridge Clean

Be sure to clean the fridge regularly. Get into the habit of wiping the inside down and pay attention to the area around the drain hole. If you see debris or mold building up, remove it immediately. When you go to defrost the fridge, take some time to flush the drain system with a mild solution of soapy water with a little ammonia to kill off any bacteria. Don’t put hot food in the fridge, because this can cause condensation problems (and it could increase your risk of food poisoning, too).

Keep Your Fridge in a Warm (not Hot or Cold) Place

What a lot of people don’t realise is that if you keep the fridge in a place where the temperature is extremely hot or cold it can cause problems. Cold places, in particular, are problematic because as the heat from the motor flows over the exterior of the fridge, it can cause condensation to build up on the exterior of the fridge and drip onto the floor. You can test whether the temperature of the room is a problem by using a space heater near the fridge for a few days. If the condensation goes away when you do this, consider moving the fridge to a warmer room.

Common fridge smells and what they mean

There are many reasons your fridge might smell, and some of them are more concerning than others.

We keep a lot of different kinds of food in the fridge, and it doesn’t take much – a spillage, some forgotten food, or just lingering odours from something strong that you stored in there – to leave a lasting and unpleasant smell. Figuring out what causes those smells can be tricky, and getting rid of them can be even harder. Here’s a quick look at some of the most common causes of smelly fridges, and how to beat them.

Ammonia

If your fridge smells like ammonia there’s a good chance the fridge is leaking ammonia, which is a toxic gas. This is an immediate health risk so you should leave the house and get a technician around to look at the fridge as soon as possible.

Nail polish remover

If your fridge smells like nail polish remover this is another sign that the chemicals within it are leaking – specifically freon. Freon is generally harmless (at least in the amounts you risk inhaling from a leaking refrigerator) but if it’s leaked, your fridge won’t be working correctly, so you will need to get a specialist fridge technician in to look at it.

However, it is worth bearing in mind that freon is rarely used in modern refrigerators (while it’s not very harmful to us, it is terrible for the ozone layer) so if your fridge is reasonably new and it smells like nail polish remover, there’s a good chance something else is to blame.

Strong fishy smell

If there is a strong fishy smell coming from your fridge could indicate a number of issues with your fridge such as problems with the fan, a failed compressor or a burnt start-up relay and overload sensor. This could lead to small amount of stagnant moisture building up that emit a fishy smell.

This can be remedied by cleaning out the inner workings of your fridge and replacing the component that has been worn out from continuous use

Most of the time, however, those bad smells aren’t the result of a problem with your fridge, or parts of it. Generally when fridges smell bad they simply need a good clean.

The most common things that make fridges smell are forgotten, rotten foods (have you checked the back of the vegetable drawer?) and the drip pan. If you find that your fridge smells even though it looks clean, then the most likely culprit is the drip pan. This is located at the bottom of the fridge, just above the condenser coils.

It is supposed to collect and release condensation, but if you leave it unattended for long enough the water in it will go stagnant, and start to smell. If it gets dirty, it becomes the perfect breeding ground for mould.

If you want to eliminate odours in the fridge then you need to not just clean the parts of the fridge that you can see, but also deodorize the drip pan, and throw out any smelly foods in the fridge – note that dairy products – especially things like butter – tend to absorb the odours that they are exposed to, and mould can spread quickly once it takes hold in your fridge, so it may be worth throwing out any fresh foods and any opened containers of food as a part of the cleaning process.

How to Get Rid of the Smell in Your Fridge

If you want to stop your fridge smelling, you should clear it out thoroughly and leave no opportunity for the smell to return. There’s no point mopping up a spill and spritzing a mouldy area with a cleaning solution if you are going to leave the rest of the fridge alone, because even a few spores or a small patch of spilled food left in a corner can quickly become a problem again.

So, the first thing you should do to remove smells from your fridge is clear it out, thoroughly. Inspect all the food in the fridge and throw out anything that has spoiled or picked up bad odours from the fridge itself. Put the food that you want to keep in a cool box, and take out the shelves and drawers, so you can clean the fridge thoroughly. Put anything that has a strong flavour or odour to it (spicy foods, for example) in airtight containers.

Once you have compeletely emptied the fridge, clean the shelves and drawers, wipe down the seal of the fridge itself, and thoroughly clean the interior.

How to properly clean a fridge

Rinse the drawers and shelves in the baking soda solution, and then wipe down the inside of the fridge as well, making sure not to miss the corners. Next, find the drip pan – this is usually located behind a grill or panel. Remove the panel and empty the pan, then clean and deodorize it. This is one part of the cleaning process that you will want to use bleach for. Us a pipe cleaner to thoroughly clean the drain hole, because this can sometimes get clogged up with food or mineral residue.

If there are any stubborn bits of food stuck to the inside of the fridge, you can remove them by spraying a little WD-40 on them, then wiping it away with a soft rag. Be sure to thoroughly wash away the WD-40 before you restock the fridge with food.

Once you have finished cleaning the fridge, pour some baking soda onto a baking tray and leave that in the fridge for a few hours to soak up any residual odours and dampness. Throw out the baking soda when you are done.

What if your empty fridge still smells?

If you’ve thoroughly cleaned the fridge and condenser coil, and you know that leaking refrigerants or electrical faults aren’t to blame, try moving your fridge out of position. There’s a good chance something underneath or behind the fridge is responsible for that bad smell.

How to stopping fridge smells from coming back

Now you have a nice clean and fresh smelling fridge, your next challenge is to keep it that way. Here are a few tips to help with that:

  • When you put food back into the fridge, take care not to over-fill it. Over-crowding makes it easy to miss food that is going off.
  • Keep fresh and highly perishable foods that you’re likely to forget about in places where they’re visible, instead of putting them into drawers.
  • Store leftovers in airtight containers, and label the containers so that you know which ones to use first.
  • If you can’t put food in an airtight container, use a Ziploc bag or wrap them in cling film – don’t use paper towels or cardboard containers, because these wrappers are porous, and make it easier for odours to spread.
  • Keep the fridge smelling fresh by soaking a cotton ball in vanilla extract and leaving it in the fridge. Keep a box of baking soda in there too, because this will soak up moisture and unpleasant odours.
  • If you have a power cut, try not to open the door to your fridge or freezer. The appliances are well insulated, and will keep things cold for a fairly long time if you keep them shut. Opening them unnecessarily will make them warm up more quickly, and make it more likely that the food in them will spoil.

Once your fridge is odour free, be sure to keep it that way by sticking to a regular routine cleaning and emptying routine.

Is your fridge past its best? View our selection of freestanding, integrated and mini fridges here. We also stock fridge freezers and standalonefreezers.

Need more information on refrigeration, have a look at guides:

How to choose a new fridge and dispose of you old one correctly
How to dispose of a fridge
How to move a fridge freezer
Why is my fridge leaking water?
Most common fridge fault and how to fix them

Common Fridge Faults And How To Fix Them: A guide (2024)

FAQs

What are the most common fridge failures? ›

The three most common reasons for failures that we see as a result of wear & tear are a mechanically locked compressor, failure of the fan motor, and dirty condenser coils. The refrigerator's compressor is the heart of the cooling system; without a working compressor the refrigerator cannot function.

How do I know what's wrong with my refrigerator? ›

8 Signs a Refrigerator is Dying
  1. Food is going bad too quickly. ...
  2. Condensation appears on the outside of the fridge. ...
  3. Excess frost. ...
  4. Your refrigerator is super noisy. ...
  5. Your refrigerator never makes any noise. ...
  6. The coils feel too hot. ...
  7. Cracks in the shell. ...
  8. The refrigerator is over ten years old.
Dec 24, 2021

Will unplugging a fridge reset it? ›

Unplug your refrigerator

Disconnect your fridge from its power source by removing the power cord from the wall outlet. You may hear some whooshing or knocking noises after you do so; that's normal. Make sure your fridge stays unplugged for several minutes, otherwise the reset won't work.

What to check when refrigerator stops cooling? ›

If your fridge seems to suddenly stop cooling, some common causes — listed from easiest to hardest to fix — can include:
  1. Power source has been switched off.
  2. Thermostat isn't set properly.
  3. Blocked vents.
  4. Dirty condenser coils.
  5. Dirty or faulty gaskets.
  6. Not enough space clearance.
  7. Broken or stuck condenser fan.

What are signs of compressor failure in refrigerator? ›

How to Tell if Refrigerator Compressor Is Bad
  • The compressor starts making an unusual or loud noise when running.
  • The compressor turns on and off too frequently.
  • The compressor turns off prematurely.
  • The refrigerator is not cooling.
  • The compressor overheats.
  • Your electricity bills are too high.
Dec 2, 2021

How do I know if my refrigerator fuse is blown? ›

Look at the fuse wire. If there is a visible gap in the wire or a dark or metallic smear inside the glass then the fuse is blown and needs to be replaced.

Why is my refrigerator running but not cooling? ›

There are several causes for a refrigerator that doesn't cool, including dirty condenser coils, poor ventilation, improper installation, faulty or dirty gasket seals, unorganized food storage, appliance location and malfunctioning internal parts.

Why is my refrigerator not cooling but freezer is fine? ›

If your refrigerator won't get cold but the freezer will, you may have a defrost system failure. The defrost system is responsible for melting frost and ice buildup on the evaporator coils. If the freezer is cold but refrigerator is not, it could be because the defrost system has failed.

How do I know if my refrigerator is low on refrigerant? ›

Checking the Freon

Listen. With your ear pressed to the refrigerator, you should hear a faint hissing or gurgling noise. The Freon will hiss and gurgle through the fridge's capillary tubes as the pressure equalizes within the system. If you do not hear the hiss and gurgle, you may be low on Freon.

Which is a symptom of a bad compressor? ›

Perhaps the most obvious sign of a compressor issue is poor air conditioning performance. If you notice your cabin feeling warmer than usual or your air conditioner is blowing warm air, you know that your system is experiencing some troubles.

What spoils a fridge compressor? ›

Too Little or Too Much Refrigerant

In the event that the amount of refrigerant in the system is not perfect, it could create too much pressure or strain and lead to compressor failure. Too little refrigerant is most likely caused by an insufficient charge from the last technician, or from a refrigerant leak.

How long to unplug a fridge to reset? ›

Reset your refrigerator: First, unplug it (or turn off the power at the circuit breaker), and then wait about five minutes for the electrical charge to clear out of it. Then, power it back on again.

Should I unplug refrigerator if compressor is not working? ›

The answer is yes it should be unplugged.

Is there a fuse for a refrigerator compressor? ›

The thermal fuse is typically located in one of two places - either inside the refrigerator behind the paneling, or in the rear bottom, next to the compressor. It's important to remember to unplug your refrigerator unit before attempting to locate your thermal fuse.

What happens when refrigerator condenser fan fails? ›

If your condenser fan stops, the temperature of the refrigerant will rise and the compressor may overheat. Eventually, the food may spoil. Here's how to replace it. A condenser fan is used on frost-free refrigerators that have a condenser coil in the bottom of the cabinet, inside the compressor compartment.

Why is the compressor not running but the light on in my fridge? ›

If you know the refrigerator has electrical power because the inside light turns on, but the compressor won't run, possible causes include a control board failure, a wiring problem or a failed compressor. A problem with the compressor start relay will also prevent the compressor from running.

What happens if evaporator fan stops working? ›

The evaporator fan is broken

If the evaporator fan motor is broken, then cool air won't circulate properly. Sometimes you wind up with a freezer that's still pretty cold (because that's near where the coils are), but a fresh food compartment that isn't cold at all (because the cool air isn't getting pushed there).

What is the average life of a refrigerator compressor? ›

That said, modern compressors are both durable and efficient. Although plans for a replacement should start around eight years of service, a well-maintained compressor can reach to ten years and beyond.

Is it worth replacing a compressor on a refrigerator? ›

Well, if the refrigerator has turned more than 10-15 years, there is no point of investing money on the repairing. A new compressor will cost half of the total cost of a refrigerator. So, basically, you can spend a little more and buy a brand new refrigerator equipped with a new compressor.

How do you refresh a refrigerator? ›

Remove all food, providing proper cold storage, to prevent spoilage. Unplug the refrigerator, and after a thorough cleaning leave the door standing open to the fresh air. You may want to place baking soda, lemons, charcoal or cat litter inside to absorb any stubborn lingering odors.

How much does it cost to replace a refrigerator compressor? ›

Installing a new refrigerator compressor costs about $375 on average, ranging between $250 and $650. The cost for the compressor itself can run from $100 to $500, not including installation. When your refrigerator is running perfectly, you probably don't give its inner workings much thought.

What should you do if your refrigerator is warm? ›

Make sure the temperature setting isn't too high
  1. Remove anything blocking the circulation vents. ...
  2. Keep enough food in your fridge. ...
  3. Check for an old or cracked gasket seal. ...
  4. Clean the condenser coils. ...
  5. Inspect the evaporator fan motor for clogs or damage. ...
  6. Ensure the condenser fan motor hasn't stopped.
Jun 14, 2021

Why is my freezer working but my refrigerator is warm? ›

If your freezer is cold but refrigerator is warm, one of the first things you should check is the thermostat. It might be set to “off” by accident, or it could be turned down too low. To fix it: Set it to the correct setting and see if that fixes the problem.

What is the most common reason for low refrigerant charge? ›

A gas leak: Leaks within the condenser unit (the compressor and evaporator fins) are some of the most common reasons for low refrigerant levels in both air conditioners and refrigerators. Although the leak might be due to poor installation, aging and worn-down components are mostly to blame for this.

How much does it cost to replace refrigerant in fridge? ›

A fridge that's working correctly will not need freon replacement, but if there's a leak, a professional will know how to put freon in a refrigerator. Refrigerant leak repair costs between $100 and $440 on average.

How often does fridge need coolant? ›

Unless there is a leak in the system, the answer to this question is never. It should not need to be replaced unless something is going wrong. It's a common misconception that refrigerant is something that depletes over time like fuel in a gas-powered appliance.

What would the symptoms of a dirty coil be? ›

If you notice frost or ice buildup on your evaporator coil during operation, it's a sign that the coil is dirty and needs to be cleaned. This happens because the dirt and debris on the coil prevent heat from being absorbed properly, causing the refrigerant to become too cold.

Does fridge need to be off to clean coils? ›

Turn off the power to the refrigerator, either at the plug or from your electrical panel box, and put on work gloves. If you need to move your fridge from the wall to clean the condenser coils, pull it directly and gently out from the wall in a straight line.

Why does everything in my fridge go bad so fast? ›

Moisture in the fridge is what causes most fruit and veggies to lose their crisp texture and start to soften and go bad. By lining your fridge's veggie drawer, you'll absorb excess moisture and keep fresh produce crunchy for an extended period of time.

What causes fridge compressor failure? ›

Too Much or Too Little Load. A low load on the refrigerator's evaporator and a heavier load in the refrigerating chamber can both lead to issues with the compressor. Running an empty fridge for a longer period of time and having a lot of ice in the freezer chamber are oftentimes to blame.

What is one of the most common failures of a frost free refrigerator? ›

The most common frost-free fridge freezer fault is a build-up of ice on the evaporator. If evaporator ice builds up, it's going to affect the airflow, resulting in the temperature never getting low enough.

What is the leading cause of refrigeration trouble and malfunction? ›

Failure to Maintain Temperature Levels

While there are many different potential causes of compressor failure, high compressor discharge temperatures represent one of the most common problems when it comes to commercial refrigeration.

Why is my refrigerator not keeping things cold enough? ›

There are several causes for a refrigerator that doesn't cool, including dirty condenser coils, poor ventilation, improper installation, faulty or dirty gasket seals, unorganized food storage, appliance location and malfunctioning internal parts.

Why does milk keep spoiling in the fridge? ›

According to the US Department of Agriculture, milk and other dairy products should be kept in the refrigerator at or, ideally, below 40°F. If the temperature gets higher than that, bacteria can start to grow in the milk, which is what causes the rotting and the smell.

Why does meat go bad in fridge? ›

Animal products can contain pathogenic bacteria and/or spoilage bacteria, and while refrigeration slows bacterial growth, it doesn't stop it, according to the USDA. The guidelines for refrigerating cooked meat are designed to keep food within the safety window for most types of bacterial growth.

What kills a refrigerator compressor? ›

Liquid refrigerant tends to ping and degrade the compressor motor insulation over time, resulting in a motor failure. Liquid refrigerant also tends to push compressor oil out of the compressor and into the system resulting in a lubrication breakdown.

How do you tell if a compressor is burnt out? ›

But perhaps the simplest method is the “odor test.” The smell that comes when a hose is connected to the system is both pungent and revealing. Once sniffed, it's never forgotten and is one of the best indicators of a compressor burn-out.

What brand of refrigerator has the least problems? ›

The most reliable side-by-side brands are Amana and GE, which receive very good ratings for predicted reliability.

Why is my compressor running but not cooling my fridge? ›

If you can hear the compressor running but the fridge isn't cooling, the problem is most likely either frost-clogged evaporator coils or a stuck or broken evaporator fan. If you hear no sounds and the compressor isn't running, or you hear a click, inspect the overload relay, start relay, and start capacitor.

Why does my freezer work but my fridge doesn t? ›

If your refrigerator won't get cold but the freezer will, you may have a defrost system failure. The defrost system is responsible for melting frost and ice buildup on the evaporator coils. If the freezer is cold but refrigerator is not, it could be because the defrost system has failed.

What are the three concerns usually associated with refrigerants? ›

The risks associated with the use of refrigerants in refrigeration and air-conditioning equipment can include toxicity, flammability, asphyxiation, and physical hazards.

What causes a refrigerator evaporator to ice up? ›

A variety of mechanical malfunctions can result in the evaporator coil freezing up. Possible problems include a defective blower fan, kinked refrigerant line or clogged filter. Anything that changes pressure in the cooling system can result in the coil freezing up.

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