Considering the Percentage of Lost Mail in US Postal System — Doculivery Solves Many Problems | NatPay Blog (2024)

What percentage of mail is lost by the US post office? Wikipedia says 3%, but measuring is difficult. Even the Government Accountability Office (GAO) says some post office assessment criteria are “unsuitable as benchmarks.” In addition, the post office “does not measure and report its delivery performance for most types of mail.”

Knowing this, how can employees be sure sensitive information, such as W-2 statements, arrive in a protected, confidential fashion?

National Payment Corporation (NatPay) has the answer. In addition, it saves both the employer and the employee time and money.

National Payment Corporation (NatPay) is one of the nation’s largest independent direct deposit providers. The company provides payroll distribution solutions to businesses across the nation in every industry and in every state. This company’s product, Doculivery, eliminates both the printing and distribution of paper-based W-2s and offers secure electronic W-2s with a simple, secure consent process.

“Doculivery drastically reduces the number of hands and eyes that traditional paper W-2s pass through,” says Steven Pereira, NatPay’s Executive Vice President and General Manager. “In addition, for the employer, Doculivery eliminates the seasonal headaches and expenses of creating W-2s. Call centers do not need temporary staffing and printing and distribution costs decline. And, I mean dramatically,” Pereira explains.

“Companies no longer spend money on paper and printing and ink, readily improving the bottom line.” Pereira comments. “Doculivery gives employees direct access via self-service over the Internet. These same employees are able to obtain their own W-2 reprints by phone or fax, which further reduces the time and efforts of the business staff. Employees can reorder reprints of W-2s from anywhere and at any time. Another added benefit of Doculivery’s W-2 feature is the ability for employees to import their electronic W-2s directly into their tax preparation software. It’s a whole lot safer, less expensive, and destroys the old excuse of saying ‘the check’s in the mail’.”

For further information on how Doculivery can save your company money while at the same time provide employees with a quicker return on the tax refund, simply call National Payment Corporation at 813-222-0333 or visit www.nationalpayment.com.

National Payment Corporation bonds through two major insurance carriers and uses a third-party accounting firm to perform an annual audit of its records. Processing over $7-billion of customer funds each year, National Payment Corporation maintains an accuracy record of 100%.

Considering the Percentage of Lost Mail in US Postal System — Doculivery Solves Many Problems | NatPay Blog (2024)

FAQs

What percentage of mail gets lost by the US Postal Service? ›

A very small fraction of one percent. Of this most is not actually lost, but is either damaged by or becomes trapped in the massive automated machinery used to process the mail. Letter mail gets processed on multiple automated machines, usually before anyone actually even looks at it.

Why is the post office having so many problems? ›

The crisis stems primarily from changes implemented by Postmaster General Louis DeJoy shortly after taking office in June 2020. The delays have had substantial legal, political, economic, and health repercussions.

Why are so many packages getting lost with USPS? ›

The most common reason packages get lost by the USPS is because the address label falls off or the shipping label becomes smeared or illegible.

How many packages get lost in the mail? ›

Around the country, more than 1.7 million packages are stolen or go missing every day, adding up to more than $25 million in lost goods and services.

Does lost mail ever get found? ›

The Postal Service™ will attempt to find and return your lost item(s), but submitting a search does not guarantee a successful outcome. We will return any mail piece from which we can locate a good address or match with an official search request.

Does USPS lost mail work? ›

If items can't be delivered or returned, the Postal Service donates, recycles, discards, or auctions them off. Auctions of unclaimed items are popular with the reseller community, although it's a risk-reward proposition.

What is the post office problem? ›

ABSTRACT. The post office problem is the following: points in d-dimensional space, so that given an arbitrary point p, the closest points in S to p can be found quickly. We consider the case of this problem where the Euclidean norm is the measure of distance.

Why is the US Postal Service so slow right now? ›

The COVID-19 pandemic slowed down mail delivery, he said, but in the past year or two, delays have gotten worse. "Our local postmasters are great to work with,” Koenen said.

Is USPS having tracking problems? ›

No, we are not detecting any problems with USPS Tracking right now. USPS Tracking last experienced an outage on Monday, February 6, 2023 and it lasted about 2 hours.

Who pays if USPS loses package? ›

Either the sender or the recipient may file a claim for insured mail that is lost, arrived damaged, or was missing contents. The person filing must have the original mailing receipt. Each claim must be filed within a certain time period and include proof of insurance, value, and damage.

What happens if USPS loses my package but says delivered? ›

Submit a Missing Mail Search Request

Since USPS recalls old package tracking numbers every 6 months, sometimes USPS will incorrectly mark a package as "delivered". In this case, submitting a missing package search request can "activate" the package tracking number in the USPS database.

How often are USPS packages lost? ›

Considering the Percentage of Lost Mail in US Postal System — Doculivery Solves Many Problems. What percentage of mail is lost by the US post office? Wikipedia says 3%, but measuring is difficult.

Why is mail getting lost? ›

There are many reasons as to why you wouldn't get mail or packages such as the shipping label falling off, the address or recipient name getting smeared in case of bad weather, or the most common reason of all, an incorrect address. Just one wrong digit in the zip code can make all the difference with mail delivery.

Why are so many packages getting lost? ›

The five most common reasons for package misplacement:

Package never shipped by the shipper. When a driver is picking up a package from a shipper multiple senarios can happen where the driver never tenders the correct piece or number of pieces. Package not scanned at the origin by the carrier.

What is the success rate of USPS delivery? ›

First-Class Mail: 89.4% of First-Class Mail delivered on time against the USPS service standard, a decrease of 1.6 percentage points from the fiscal first quarter. Marketing Mail: 93.6% of Marketing Mail delivered on time against the USPS service standard, consistent with performance from the fiscal first quarter.

How successful is USPS in finding missing mail? ›

I've had good success with the USPS finding missing mail for me - about 75% of the time. I use the missing mail form on the USPS website mostly with Priority Mail and First Class.

How long does it take for lost mail to be found? ›

Typically packages are returned within seven days. The final resort is to submit a missing mail search. Include specifics like the sender and receiver mail address, size and type of container, the tracking number or mailed date, or any photos to help mail carriers identify the lost mail or package.

Who is responsible for lost mail? ›

As a general rule of thumb, if you don't see any evidence to suggest otherwise, the seller or shipper is responsible. If a package is marked as delivered and you have not seen it, then the seller is responsible. The exception is that if a package is actually lost prior to being marked delivered.

What happens to lost undeliverable mail? ›

Adds Sandy Paonessa, another retired postal service employee: “Undeliverable and unreturnable First-Class mail is sent to the Mail Recovery Center. Letter mail is destroyed or recycled. If it is an item of value, it is held for a period of time awaiting someone to file a claim for it.

Where do lost mail packages go? ›

If a Postal Service package hasn't been claimed within 90 days, it'll likely be auctioned on GovDeals, a company the US Postal Services contracts with to sell unclaimed items. Items could be sold in lots, rather than individually -- so you may wind up with a bunch more stuff to sift through, resell or donate.

What percentage of mail is returned? ›

You also need to know what percentage of your outbound mail the return mail represents. Studies have shown that almost 2.5% of presorted, First-Class Mail is undeliverable as addressed. However, best-in-class operations achieve a one percent or lower percentage of return mail.

How long before USPS mail is considered lost? ›

A Lost Article is defined as any mailing that has not been received and has not been returned to the sender. Customers may file claims for damaged and/or missing contents immediately, but no later than 60 days from the date of mailing.

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