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CBP Information Center
Need answers? We recommend you first use our CBP Information Center website at help.cbp.gov, which has more than 500 answers about CBP policies and procedures.
The CBP Information Center is open Monday–Friday, 8:30 a.m.–5 p.m. Eastern Time.
Submit your question, compliment, complaint or tip online, or call:
U.S. visitors: 877-CBP-5511
Visitors outside the U.S.: +1-202-325-8000
Telecommunications device for the hearing impaired: 7-1-1
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Information Correction Requests
This website seeks to provide timely and accurate information. If you find an error on cbp.gov, review and complete our Information Correction Form.
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I-94 Information & Assistance
Review the "What can I do if I feel the information regarding my departure from the United States is incorrect?" section on the I-94 FAQ page.
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Service of Process
Procedures for service of summonses and complaints, as well as subpoenas for actions against the Agency or its personnel in their official capacity.
Last Modified: Feb 29, 2024
