Crypto.com review 2024: Pros, cons, fees & more | Finder.com (2024)

In this guide

  • Our verdict
  • Details
    • Product details
  • Your reviews
  • Ask an expert

Finder makes money from featured partners, but editorial opinions are our own. Advertiser disclosure

🏆 Finder award

By James Hendy & Frank Corva

Updated

Fact checked

Crypto.com review 2024: Pros, cons, fees & more | Finder.com (3)

4.0

★★★★★

Finder score

2.8

★★★★★

(82 reviews)

Crypto.com App isn't available on Finder right now.

Fiat currencies
31

Supported assets
318

This is not financial advice or an endorsem*nt of digital assets, providers or services. Digital assets are volatile and risky, and past performance is no guarantee of future results. Potential regulations or policies can affect their availability and services provided. Talk with a financial professional before making a decision. Finder or the author may own cryptocurrency discussed on this page.

Our verdict

Crypto.com offers safe ways to buy, sell and earn digital assets.

Crypto.com review 2024: Pros, cons, fees & more | Finder.com (4)

Finder Awards 2023 winner

Crypto.com is a good choice for both beginner and experienced cryptocurrency investors. The exchange supports almost 300 crypto assets and enables you to trade these assets at relatively low fees. And Crypto.com is one of the few major exchanges with an NFT marketplace.

The exchange’s intuitive interface and the numerous learning resources it provides help crypto newbies to feel comfortable getting their feet wet. With that said, Crypto.com customer service has been reported to be lacking and its fiat withdrawal fees are high.

Pros

  • Crypto debit card. You can spend your fiat or your crypto with your Crypto.com debit card and receive rewards in Crypto.com’s Cronos token (CRO).

Cons

  • App fees. Fees on the app are not clearly listed until a purchase is made. Social media users have reported that they suspect a spread – similar to a hidden fee – is charged when buying and selling on the app.

In this guide

  • Our verdict
  • Details
    • Product details
  • Your reviews
  • Ask an expert
  • An all-in-one cryptocurrency exchange that offers the opportunity to spend, sell and earn passive income on digital assets
  • Lacking effective customer support

See our full list of pros and cons below.

Details

Product details

Product Name Crypto.com App
Fiat Currencies USD, EUR, GBP, COP, CHF, HKD, SGD, AUD, CAD, KRW, SEK, CNY, TRY, RON, JPY, NOK, MYR, BRL, DKK, ZAR, BGN, THB, INR, TWD, PHP, IDR, MOP, MDL, SAR, MXN, CLP
Cryptocurrencies BTC, ETH, XRP, BCH, EOS, XLM, LTC, ADA, UNI, ETC & 308 more
Deposit Methods Bank transfer
Credit card
Cryptocurrency
Debit card
PayPal
Wire transfer
Apple Pay
Google Pay
SWIFT
Trading Fee Maker - 0-0.075%
Taker - 0.05-0.075%
Deposit Fees None
Withdrawal Fees Cryptocurrency: Fees vary

Disclaimer: This page is not financial advice or an endorsem*nt of digital assets, providers or services. Digital assets are volatile and risky, and past performance is no guarantee of future results. Potential regulations or policies can affect their availability and services provided. Talk with a financial professional before making a decision. Finder or the author may own cryptocurrency discussed on this page.

4.4

Finder Score

★★★★★

About Crypto.com — company background

Launched in 2016, Crypto.com has become one of the largest cryptocurrency exchanges in the world, with over 10 million active users.

Starting as a crypto-only exchange, Crypto.com has evolved into a more comprehensive platform, offering crypto payments, borrowing and lending services, a non-custodial wallet, the Crypto.org blockchain with native CRO and an NFT marketplace.

To be at the forefront of mainstream adoption, the platform has invested millions in marketing, including negotiating deals with globally recognized sporting organizations and celebrities.

The exchange is headquartered in Hong Kong but is accessible all around the world.

Listed Crypto.com crypto exchange assets

Crypto.com supports over 318 cryptocurrencies, but some notable assets are missing. Namely, Lido Staked Ether, Avalanche and TRON, which are in the top 20 cryptos by market cap. In total, 16 of the top 20 cryptos are available on Crypto.com.

Popular assets on Crypto.com

supports

Bitcoin (BTC)

supports

Ethereum (ETH)

supports

Tether (USDT)

supports

BNB (BNB)

supports

Solana (SOL)

supports

XRP (XRP)

does not support

Lido Staked Ether (STETH)

supports

USDC (USDC)

supports

Cardano (ADA)

does not support

Avalanche (AVAX)

does not support

TRON (TRX)

supports

Dogecoin (DOGE)

supports

Chainlink (LINK)

supports

Polkadot (DOT)

supports

Polygon (MATIC)

supports

Uniswap (UNI)

supports

Wrapped Bitcoin (WBTC)

does not support

Toncoin (TON)

supports

Internet Computer (ICP)

supports

Shiba Inu (SHIB)

    • BTC
    • ETH
    • XRP
    • BCH
    • EOS
    • FET
    • LTC
    • ADA
    • XLM
    • NEO
    • DASH
    • VET
    • USDT
    • ETC
    • ICX
    • QTUM
    • BNB
    • OMG
    • ZIL
    • LSK
    • ONT
    • ZRX
    • SC
    • WAVES
    • MKR
    • DOGE
    • IOST
    • SNT
    • DGB
    • WTC
    • BAT
    • LRC
    • ELF
    • ARK
    • KMD
    • ARDR
    • KNC
    • GAS
    • BNT
    • LINK
    • POWR
    • HOT
    • MANA
    • RLC
    • REQ
    • THETA
    • STORJ
    • GTC
    • ANT
    • BLZ
    • GNO
    • CRPT
    • RVN
    • MLN
    • DAI
    • STX
    • AMP
    • MOON
    • ATM
    • MDT
    • NMR
    • DOT
    • NTRN
    • DAR
    • ARG
    • ONG
    • ATOM
    • IMX
    • GMT
    • UNI
    • SUPER
    • CHESS
    • XTZ
    • XYO
    • KRL
    • LBR
    • USDC
    • IOTX
    • MXC
    • ANKR
    • CRO
    • PLA
    • CELR
    • MATIC
    • TFUEL
    • ALGO
    • ONE
    • VRA
    • CHR
    • QNT
    • AERGO
    • LIT
    • LPT
    • HBAR
    • SNX
    • WAXP
    • IQ
    • WBTC
    • PAXG
    • SPA
    • VTHO
    • ZBC
    • NKN
    • OCEAN
    • STPT
    • CHZ
    • ARB
    • RAD
    • ARPA
    • RONIN
    • OP
    • NUM
    • APT
    • BOSON
    • XVS
    • COMP
    • ASTR
    • BAND
    • COS
    • OXT
    • KAVA
    • BAR
    • MBL
    • CKB
    • IRIS
    • BIFI
    • KLAY
    • OGN
    • KSM
    • COTI
    • CTSI
    • SOL
    • KDA
    • TRB
    • ALI
    • RPL
    • XSGD
    • TAUD
    • TCAD
    • TGBP
    • AR
    • BAL
    • DIA
    • UMA
    • YFI
    • CRV
    • HNT
    • SUSHI
    • SAND
    • RUNE
    • ORN
    • FIL
    • AAVE
    • ALPHA
    • CAKE
    • IDEX
    • INJ
    • NEAR
    • WEMIX
    • AUDIO
    • ROSE
    • KP3R
    • STRAX
    • AXS
    • UNFI
    • SLP
    • WOO
    • ACH
    • FIS
    • JUV
    • PSG
    • SKL
    • GRT
    • GLM
    • 1INCH
    • ASR
    • GHST
    • OG
    • REEF
    • SFP
    • TRU
    • API3
    • BADGER
    • FLOW
    • POLS
    • POND
    • FXS
    • BOND
    • ACM
    • ALICE
    • PERP
    • ALCX
    • FORTH
    • RARI
    • XCH
    • ICP
    • CSPR
    • eGLD
    • SHIB
    • PRQ
    • CUDOS
    • ELON
    • FARM
    • LQTY
    • QUICK
    • MASK
    • AIOZ
    • VELO
    • FLUX
    • RNDR
    • CQT
    • MINA
    • AKT
    • XNO
    • ERN
    • CVX
    • AGIX
    • JASMY
    • ILV
    • METIS
    • QI
    • HOD
    • C98
    • SPS
    • PENDLE
    • ACS
    • GALA
    • LDO
    • USDP
    • YGG
    • GAL
    • PUSH
    • RARE
    • ORCA
    • SDN
    • SPELL
    • MC
    • AGLD
    • DYDX
    • GEL
    • QRDO
    • MOVR
    • FLOKI
    • ENS
    • GODS
    • DERC
    • SCCP
    • UCH
    • VVS
    • BICO
    • BOBA
    • GMX
    • VOXEL
    • HIGH
    • RADAR
    • OSMO
    • FLR
    • RBN
    • JOE
    • OOKI
    • AURORA
    • TONIC
    • SYN
    • GARI
    • GLMR
    • ACA
    • MAGIC
    • LOKA
    • AXL
    • PYR1
    • T
    • PSTAKE
    • APE
    • SD
    • STG
    • BONE
    • FITFI
    • LUNC
    • LUNA2
    • GNS
    • MMF
    • POLYX
    • OLE
    • ZED
    • ETHW
    • MTD
    • FER
    • WLD
    • HFT
    • BEAT
    • XPLA
    • RDNT
    • CANTO
    • TOMI
    • BLUR
    • SUDO
    • PRIME
    • GRAIL
    • VNO
    • PEPE
    • SUI
    • ORDI
    • LMWR
    • LADYS
    • MAV
    • UNIBOT
    • VELODROME
    • ARKM
    • BRICK
    • CYBER
    • SEI
    • PYUSD
    • RSR2
    • FTM4
    • AVAX3
    • BIGTIME
    • FUL
    • GEKKO

Crypto.com fees

Deposit & withdrawals fees

Transaction typeFee
Deposit fundsNone
Withdraw fundsCryptocurrency: Fees vary

Crypto.com deposit methods

  • Bank transfer
  • Credit card
  • Cryptocurrency
  • Debit card
  • PayPal
  • Wire transfer
  • Apple Pay
  • Google Pay
  • SWIFT

How to sign up on Crypto.com exchange

Before you can even get started trading on Crypto.com, you have to go through the rigorous verification process (which usually involves proof of identification). This can take quite a long time. The reason for this is Crypto.com's commitment to certifications, and compliance with regulations and insurers.

  1. Get started
    After selecting the Get Started button, fill in the create account form.
  2. Set up payment
    Before you can start trading, you have to add your bank account to your Crypto.com account. There are several options to choose from, so choose the option most compatible.
  3. Provide identification
    Before you can make withdrawals and increase your transaction limits, you must submit proof of address and some additional identification. Use either a passport or a driver's license for this.
  4. Start trading
    After all that is processed, you're ready to trade on Crypto.com.

Using the Crypto.com app

The Crypto.com app hosts all of the features to get a user started with cryptocurrencies. Users can purchase cryptocurrencies directly using either a bank transfer or credit card. Alternatively, users can store fiat currency within the app's fiat wallet that can then be used to make purchases at any time.

In addition, for any user that acquires a Crypto.com Visa Card, all of the card details can be managed directly from within the app. Any cryptocurrencies held within the app can then be transferred to the exchange at no cost, and vice versa.

Crypto.com review 2024: Pros, cons, fees & more | Finder.com (6)

Is Crypto.com safe?

Crypto.com receives a 5-star trust rating. The rating is given based on multiple factors. The company’s zero hack history and the requirement for users to use secondary authentication when logging in are notable.

There have been multiple security audits performed by both internal and external audit teams. Crypto.com offers a large insurance fund to cover any potential losses due to security breaches, and its US bank is FDIC insured.

Past hacks. No hacks have ever taken place on Crypto.com.

Security audits. Crypto.com takes security seriously. Alongside implementing standard security features such as 2-factor authentication (2FA) and the cold storage of all digital assets, the exchange has also listed a bug bounty program on HackerOne. This provides rewards to those who spot gaps in the security of the platform. The company has also completed thorough audits of modules within the Crypto.com ecosystem. For example, the DeFi Swap module is a fork of the Uniswap decentralized exchange, which was originally audited by dApp.org.

However, before launch, DeFi Swap was also audited by Crypto.com’s internal security team. The exchange also makes sure that all protocols listed within the DeFi Swap feature have been fully audited and clear specific guidelines.

Insurance. Crypto.com has amassed a $750 million insurance fund to cover any losses sustained through damage or theft. This includes the recent addition of a $100 million direct insurance policy provided by Arch Underwriting at Lloyd’s Syndicate 2012 for its cold storage assets. For US residents, all USD deposits held on

Crypto.com are deposited into Metropolitan Commercial Bank, which is a member of the FDIC. All deposits made by US residents are therefore insured up to a value of $250,000.

Keeping your crypto secure

All centralized exchanges, including Crypto.com, are vulnerable to counterparty risks like hacking, theft and insolvency. Using a self-custodial or hardware wallet is widely accepted as the best way to improve the security of your funds. We've shared some of our top picks below.

Ledger Nano X Wallet

Trezor Model T Wallet

SafePal S1 Wallet

Crypto.com review 2024: Pros, cons, fees & more | Finder.com (7)
Crypto.com review 2024: Pros, cons, fees & more | Finder.com (8)
Crypto.com review 2024: Pros, cons, fees & more | Finder.com (9)
Go to site
Go to site
Go to site

Supported assets

5,500+

Supported assets

9,000+

Supported assets

30,000+

Price (USD)

$149

Price (USD)

$179

Price (USD)

$49.99

See more of the best crypto wallets

Compare now

Crypto.com customer support

Crypto.com offers several methods for customer support. These include a 24/7 live web chat, an email ticketing system, a customer service number, a detailed help center and social media platforms.

Although several methods are available, there are many negative reviews regarding these services. Poor reviews state it being hard to get fast customer support and that answers are unhelpful.

How to reach Crypto.com customer support

  • Contact form
  • Discord
  • Email
  • Facebook
  • Live chat
  • Phone
  • Telegram
  • Twitter

Whether products shown are available to you is subject to individual provider sole approval and discretion in accordance with the eligibility criteria and T&Cs on the provider website.

Are you visiting from outside the US?

Alternatives to Crypto.com

1 - 3 of 12

Crypto.com App is not currently available on Finder

Have you considered Kraken Cryptocurrency Exchange?

Buy, sell and trade a range of digital currencies on this high-liquidity exchange – suitable for beginners right through to advanced traders.

Learn more

No thanks, compare other crypto options.

Ask an expert

Ask a question using your email below.

Ask a question

Crypto.com review 2024: Pros, cons, fees & more | Finder.com (27)

James Finder

Editor

Hi there, looking for more information? Ask us a question.

You are about to post a question on finder.com:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Accept and continue

Finder only provides general advice and factual information, so consider your own circ*mstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our finder.com Terms of Use and Privacy and Cookies Policy.

This site is protected by reCAPTCHA and the Privacy Policy and Terms of Service apply.

Crypto.com review 2024: Pros, cons, fees & more | Finder.com (28)

James Hendy

Editor

James Hendy is a writer for Finder. After developing a keen interest in traditional financial investing, James transitioned across to the cryptocurrency markets in 2018. Writing for cryptocurrency exchanges, he has documented some of the key blockchain technological advancements. James has a Masters of Science from the University of Leeds and when he isn't writing, you will either find him down at the beach, reading (coffee in hand) or at the nearest live music event.See full profile

Crypto.com review 2024: Pros, cons, fees & more | Finder.com (29)

Frank Corva

Writer

Frank Corva is a cryptocurrency writer and analyst for digital assets at Finder. Frank has turned his hobby of studying and writing about crypto into a career with a mission of educating the world about this burgeoning sector of finance. He worked in Ghana and Venezuela before earning a degree in applied linguistics at Teachers College, Columbia University. He also taught writing and entertainment business courses in Japan and worked with UNICEF in Namibia before returning to the US to teach at universities in New York City. Earlier in his career, he spent years working as a publicist and graphic designer for record labels like Warner Music Group and Triple Crown Records. During that time, he was also a music journalist whose writing and photography was in published in Alternative Press, Spin and other outlets.See full profile

More resources on Finder

Getting started

Coin profiles

Buying guides

Price predictions

Exchanges

Wallets

Research & tools

  • What is cryptocurrency?
  • Best crypto exchanges
  • Best crypto wallet
  • Best crypto to buy now
  • How to trade crypto
  • What is DeFi?
  • NFTs explained
  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Dogecoin (DOGE)
  • View all (A-Z)
  • How to buy Bitcoin
  • How to buy Ethereum
  • How to buy Dogecoin
  • How to buy Cardano
  • How to buy BNB
  • View all (A-Z)
  • Bitcoin price prediction
  • Ethereum price prediction
  • Dogecoin price prediction
  • Solana price prediction
  • View all (A-Z)
  • Binance.US review
  • Coinbase review
  • Coinmama review 2024
  • Crypto.com review
  • eToro USA review
  • KuCoin review
  • Kraken review
  • View all (A-Z)
  • Ledger Nano S Plus review
  • Ledger Nano X review
  • Trezor One review
  • Trezor Model T review
  • Exodus review
  • View all (A-Z)
  • Cryptocurrency news
  • Cryptocurrency Adoption Index
  • Cryptocurrency Weather Report
  • Cryptocurrency statistics
  • Satoshi to BTC calculator
Crypto.com review 2024: Pros, cons, fees & more | Finder.com (2024)

FAQs

Crypto.com review 2024: Pros, cons, fees & more | Finder.com? ›

Crypto.com is a good choice for both beginner and experienced cryptocurrency investors. The exchange supports almost 300 crypto assets and enables you to trade these assets at relatively low fees. And Crypto.com is one of the few major exchanges with an NFT marketplace.

Is crypto com real or fake? ›

Crypto.com Safety FAQs

Yes and no. Crypto.com is a secure method to buy crypto and actively trade it, but an external hardware wallet is a more secure storage option if you plan to store large amounts of crypto for a long period of time.

Is it safe to leave money in crypto com? ›

The Crypto.com app is indeed a safe cryptocurrency platform for cryptocurrency exchange. This safety is underpinned by the platform's comprehensive security measures, which include advanced MFA, real-time monitoring for suspicious activities, and substantial insurance coverage to protect user funds and assets.

How much does crypto com charge to withdraw money? ›

Is there a withdrawal fee for USD? Yes, Crypto.com charges retail users a withdrawal fee of US$45. This fee will be deducted from your withdrawal amount.

How do I avoid fees on Crypto com? ›

To avoid a fee, please use the Withdraw to App function. Withdrawal fees will be settled in the currency you are receiving and can not be paid with CRO.

Is crypto.com good for beginners? ›

The long list of currencies, low pricing, and additional features make Crypto.com suitable for beginner to advanced cryptocurrency users. However, beginners may find the plethora of features intimidating. Overall, Crypto.com is best for those who want to do more with their cryptocurrency than simply buy and hold.

Top Articles
Latest Posts
Article information

Author: Gregorio Kreiger

Last Updated:

Views: 5581

Rating: 4.7 / 5 (77 voted)

Reviews: 84% of readers found this page helpful

Author information

Name: Gregorio Kreiger

Birthday: 1994-12-18

Address: 89212 Tracey Ramp, Sunside, MT 08453-0951

Phone: +9014805370218

Job: Customer Designer

Hobby: Mountain biking, Orienteering, Hiking, Sewing, Backpacking, Mushroom hunting, Backpacking

Introduction: My name is Gregorio Kreiger, I am a tender, brainy, enthusiastic, combative, agreeable, gentle, gentle person who loves writing and wants to share my knowledge and understanding with you.