Dissonance-reducing buying behaviour | business (2024)

In marketing: High-involvement purchases

Dissonance-reducing buying behaviour occurs when the consumer is highly involved but sees little difference between brands. This is likely to be the case with the purchase of a lawn mower or a diamond ring. After making a purchase under such circ*mstances, a consumer is likely…\n

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  • Dissonance-reducing buying behaviour | business (8)

    In marketing: High-involvement purchases

    Dissonance-reducing buying behaviour occurs when the consumer is highly involved but sees little difference between brands. This is likely to be the case with the purchase of a lawn mower or a diamond ring. After making a purchase under such circ*mstances, a consumer is likely…

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Dissonance-reducing buying behaviour | business (2024)

FAQs

Dissonance-reducing buying behaviour | business? ›

consumers. Dissonance-reducing buying behaviour occurs when the consumer is highly involved but sees little difference between brands. This is likely to be the case with the purchase of a lawn mower or a diamond ring.

Which of the following is an appropriate example of dissonance-reducing behavior? ›

Dissonance-Reducing Buying Behavior

Example: Buying a mattress can often lead to dissonance-reducing buying behavior. Many options seem similar in comfort and price, making it difficult to discern the best choice.

What are two 2 ways on how consumers can reduce cognitive dissonance? ›

There are three key strategies to reduce or minimize cognitive dissonance: • Focus on more supportive beliefs that outweigh the dissonant belief or behavior. Reduce the importance of the conflicting belief. Change the conflicting belief so that it is consistent with other beliefs or behaviors.

What is cognitive dissonance in buying behavior? ›

What is cognitive dissonance of consumer behaviour? Cognitive dissonance in consumer behavior is the uncomfortable feeling when a person's beliefs and actions don't match, often leading them to change their behavior or attitudes to reduce the discomfort.

What is the difference between complex buying Behaviour and dissonance-reducing buying Behaviour? ›

1) Complex Buying Behavior - Has high involvement with significant levels of differences between brands. 2) Variety-seeking Buying Behavior - Has low involvement with significant levels of differences between brands. 3) Dissonance-reducing Buying Behavior - Has high involvement with very few differences between brands.

What are the 4 factors of buying behavior? ›

The explanation of these factors is given below. Consumer s buyer behaviour is influenced by four major factors: 1) Cultural, 2) Social, 3) Personal, 4) Psychological. These factors cause consumers to develop product and brand preferences.

What are the three dissonance reduction strategies? ›

Festinger assumed three major manners in which an individual could reduce dissonance: (1) change one of the dissonant cognitions (e.g., attitude change); (2) add consonant cognitions so that the overall inconsistency decreases (e.g., seeking information that explains one's inconsistent behavior); and (3) decrease the ...

How do people usually reduce dissonance? ›

We change our behavior so that it is consistent with the other thought. We change one of the dissonant thoughts in order to restore consistency. We add other (consonant) thoughts that justify or reduce the importance of one thought and therefore diminish the inconsistency.

What is an example of dissonance reducing buying? ›

Dissonance-Reducing Buying Behavior

The “dissonance” occurs when a consumer is worried they will make the wrong choice and will regret their decision later. Dissonance-reducing buying behavior can also happen with other types of purchases, such as lawnmowers and engagement rings.

What is it called when you hold two opposing beliefs? ›

Cognitive dissonance is the discomfort a person feels when their behavior does not align with their values or beliefs. Cognitive dissonance is a psychological phenomenon that occurs when a person holds two contradictory beliefs at the same time.

Is cognitive dissonance buyers remorse? ›

Buyer's remorse is thought to stem from cognitive dissonance, specifically post-decision dissonance, that arises when a person must make a difficult decision, such as a heavily invested purchase between two similarly appealing alternatives.

What are the 4 steps involved in consumer buying behavior? ›

The consumer buying process or consumer decision-making process involves 5 stages: Problem Recognition, Information Search, Evaluation of Alternatives, Purchase-Decision and Post-Purchase Behavior.

What are the 4 influences of consumer buying decisions? ›

There are four psychological factors that influence consumer behaviour: Motivation, perception, learning, and attitude or belief system. Motivation speaks to the internal needs of the consumer.

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