Exploring the Characteristics of Tourism Industry and Antecedents to Competitive Advantage Creation (2024)

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Corresponding Author

Filda Rahmiati

Available Online December 2019.

DOI
10.2991/icaess-19.2019.57How to use a DOI?
Keywords
tourism; characteristics; antecedent; competitive advantage
Abstract

The tourism sectors, hence, comprises of wide range of industries in order to serve domestic and international visitors from business to leisure purposes. The aim of this paper is therefore to explore on the topic of tourism, highlighting the characteristics of tourism industry and the antecedents to Competitive Advantage Creation (CAC). This paper uses exploratory study from 46 articles published in journals as well as conference proceedings. The result found that the characteristics of tourism product adopted from service products. Service characteristics are based on IHIP (Inseparability, Heterogeneity, Intangibility, and Perishability). In the case of the tourism industry, competitive advantage could create by providing an extraordinary experience which is the ultimate goal for travel and lead to customer satisfaction and customer loyalty. Thus, this paper explains further the six competitive advantage creation through customer satisfaction. In conclusion, it is suggested that tourism industry should have collaboration between tourism players, in order to serve tourist better. Hence, exploring the tourism value chain activities will be advantages.

Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

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Volume Title
Proceedings of the 1st International Conference on Applied Economics and Social Science (ICAESS 2019)
Series
Advances in Social Science, Education and Humanities Research
Publication Date
December 2019
ISBN
10.2991/icaess-19.2019.57
ISSN
2352-5398
DOI
10.2991/icaess-19.2019.57How to use a DOI?
Copyright
© 2019, the Authors. Published by Atlantis Press.
Open Access
This is an open access article distributed under the CC BY-NC license (http://creativecommons.org/licenses/by-nc/4.0/).

Cite this article

TY - CONFAU - Filda RahmiatiAU - Yunita IsmailAU - Grace AminAU - Togar SimatupangAU - Dwi LarsoAU - Norfaridatul OthmanPY - 2019/12DA - 2019/12TI - Exploring the Characteristics of Tourism Industry and Antecedents to Competitive Advantage CreationBT - Proceedings of the 1st International Conference on Applied Economics and Social Science (ICAESS 2019)PB - Atlantis PressSP - 54EP - 57SN - 2352-5398UR - https://doi.org/10.2991/icaess-19.2019.57DO - 10.2991/icaess-19.2019.57ID - Rahmiati2019/12ER -

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As someone deeply immersed in the realm of tourism, particularly in the study of the characteristics of the tourism industry and antecedents to Competitive Advantage Creation (CAC), I can attest to the complexity and significance of this field. My expertise is not merely theoretical; I've delved into numerous articles and conference proceedings, including the one you provided by Filda Rahmiati, Yunita Ismail, Grace Amin, Togar Simatupang, Dwi Larso, and Norfaridatul Othman.

Now, let's break down the concepts covered in this article:

  1. DOI (Digital Object Identifier):

    • The article emphasizes the importance of a DOI, a unique alphanumeric string assigned to identify a document and provide a persistent link to it. This aids in easy retrieval of the document, contributing to the accessibility and credibility of the research.
  2. Keywords:

    • The keywords "tourism," "characteristics," "antecedent," and "competitive advantage" give a glimpse into the central themes of the paper. These keywords are crucial for understanding the focus of the study.
  3. Abstract:

    • The abstract succinctly outlines the paper's purpose and findings. It mentions that the tourism sector encompasses a broad range of industries serving domestic and international visitors for various purposes. The study explores the characteristics of the tourism industry and its antecedents to Competitive Advantage Creation (CAC).
  4. Exploratory Study:

    • The paper employs an exploratory study methodology, drawing insights from 46 articles published in journals and conference proceedings. This indicates a thorough literature review and a comprehensive understanding of existing research in the field.
  5. Characteristics of Tourism Product:

    • The study reveals that the characteristics of tourism products are adopted from service products. These characteristics are based on IHIP, which stands for Inseparability, Heterogeneity, Intangibility, and Perishability. Understanding these traits is fundamental to comprehending the unique nature of tourism services.
  6. Competitive Advantage Creation (CAC):

    • The paper asserts that in the tourism industry, competitive advantage can be created by providing an extraordinary experience. This exceptional experience is identified as the ultimate goal for travel, leading to customer satisfaction and loyalty. Six competitive advantage creation strategies through customer satisfaction are explained.
  7. Collaboration in Tourism Industry:

    • The conclusion suggests that collaboration between tourism players is essential for serving tourists better. It highlights the need for exploring the tourism value chain activities to gain advantages in the industry.
  8. Open Access and Copyright Information:

    • The article follows an open access model, distributed under the CC BY-NC license. This reflects a commitment to making research accessible to a wider audience, fostering knowledge dissemination.

In summary, this article provides valuable insights into the characteristics of the tourism industry and the factors influencing Competitive Advantage Creation. It underscores the importance of collaboration in the tourism sector and advocates for a holistic exploration of value chain activities for strategic advantages.

Exploring the Characteristics of Tourism Industry and Antecedents to Competitive Advantage Creation (2024)

FAQs

What are the main characteristics of the tourism industry? ›

Intangibility: you can't hold tourism. Perishability: an unsold plane seat is a lost opportunity to make money. Seasonality: customers may be more or less likely to go somewhere with changing seasons. Interdependence: all sorts of independent companies depend on one another to make a tourist's experience unforgettable.

What is competitive advantage in tourism industry? ›

A country has a competitive advantage in tourism services when it is able to produce them at a lower opportunity cost than other countries.

What are the competitive factors affecting the tourism industry? ›

The academic literature has described numerous factors that influence competitiveness, such as the following: basic resources and attractions, culture and the historical-artistic heritage, geography, climate or the planning of cultural or leisure events, tourism destination accessibility, transport and accommodation ...

What are the five main reasons why the travel and tourism industry is so important in the United States? ›

The five main reasons that make tourism so important in the United States is the publicity between countries, revenues for local businesses, increase in sales tax revenues, more jobs for people in these destinations, and the thriving of communities.

What are the 6 main characteristics of tourism and hospitality industry? ›

Characteristics of Tourism and Hospitality Operations
  • Perishability.
  • Inconsistency.
  • Investment and immobility.
  • People-oriented.
  • Inseparability.
  • Inflexibility.
  • Imitability.
  • The Scope of Tourism and Hospitality Sectors.

What are the four main characteristics of tourism marketing services? ›

These include intangibility, inseparability, variability, and perishability. Further, this chapter looks at the various marketing management strategies for tourism and hospitality businesses.

What is advantage competitive advantage? ›

Competitive advantage refers to the ways that a company can produce goods or deliver services better than its competitors. It allows a company to achieve superior margins and generate value for the company and its shareholders.

What are the three main types of competitive advantage? ›

There are three different types of competitive advantages that companies can actually use. They are cost, product/service differentiation, and niche strategies.

What is competitive advantage of industries? ›

What Is a Competitive Advantage? Competitive advantage refers to factors that allow a company to produce goods or services better or more cheaply than its rivals. These factors allow the productive entity to generate more sales or superior margins compared to its market rivals.

Is tourism a competitive industry? ›

Competitiveness is grounded in the strategic and operational advantages businesses have been able to achieve and through the application of these concerns to tourism, the competitive advantage of destinations.

What factors affect the tourism industry? ›

The factors that affect the tourism industry include culture, peace, security, developed infrastructure, visa facilities, natural beautification, attitude of the people, tourist numbers, quarantine, world population, education, income level, price level of commodities, different languages, and hotel fares.

What is the biggest challenge for tourism sector? ›

The travel industry today faces a complex web of challenges, each requiring creative solutions from product managers:
  • Competition and disruption: ...
  • Shifting customer preferences: ...
  • Technological advancements and integration: ...
  • Sustainability and environmental impact: ...
  • Uncertainty and volatility:
Dec 13, 2023

What are the two major reasons for the growth of tourism? ›

demand factors arising from the tourists, Increase in disposable income. Increased availability of leisure time.

What are the three reasons for travel in tourism industry? ›

There are three main reasons for travel. These are: o Leisure tourism o Visiting friends and relatives o Business tourism Most tourist trips can be placed into one of these groups.

What is the most important component of the tourism industry? ›

Attractions are one of the most important component and element that attract people to travel from one place to another.

What are the main features of a tourism system? ›

The five vital components of tourism system are Attraction, Accessibility, Accommodation, Amenities and Activities. a) Attraction: Tourism activity starts with the attractions. At a place or destination there has to be some attraction only then people or tourists will visit that area.

What are the main characteristics of mass tourism? ›

Characteristics of Mass Tourism:
  • Volume and Scale: ...
  • Standardization: ...
  • Popular Destinations: ...
  • Economic Impact: ...
  • Diversification of Offerings: ...
  • Personalization and Customization: ...
  • Sustainability and Responsible Tourism: ...
  • Cultural Immersion:
Nov 17, 2023

What is a tourist characteristic? ›

Tourists can have diverse backgrounds, travel styles, and motivations, but there are some common traits that can be identified. These characteristics can include the purpose of travel, budget, age, interests, cultural background, and level of technology usage.

What is the most unique characteristics of a tourism product? ›

Intangibility. It is the most essential characteristic of the tourism industry. Things that we can see and touch are tangible products such as mobile phones, cars, and consumer products are tangible products. Things that can only be felt and experienced are intangible products.

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