Eyeglasses Warranty – How to Take Advantage on It (2024)

FAQs

How does warranty on glasses work? ›

Lenses and Frames are guaranteed against manufacturer defects for one year after the original date of purchase. The defective portion of the eyewear must be returned for the manufacturer's warranty to be valid. The manufacturer's warranty covers any frame or lens defect, however does not cover abuse.

Eyeglass Frames

Damage due to lack of reasonable care to the frame (for example, stepping on a frame, bending the frame or exposing the frame to extreme heat) is not covered. Loss or theft is not covered. Repairs or alterations to a frame by an unauthorized third party may void the warranty.

Can I go to any store location to get my loose glasses tightened, its bugging me so much? Yes, any optician will usually adjust glasses for free, no matter where you bought them.

Warranties for frames also cover defects in materials and workmanship, as well as normal wear and tear. This means that if your frames become bent, broken, or otherwise damaged due to a manufacturing defect or normal wear and tear, you can get your glasses repaired or replaced at no cost.

Glasses can typically be claimed through a limited company when they are exclusively for display screen equipment use. This means that you need the glasses for monitor/screen work only – not for general wear, driving or anything other than screen work. You need to be able to evidence or prove this fact in some way.

Warranties provide a guarantee about the condition of goods and services purchased, providing an assurance that they are as advertised. They are generally only good for a specified period. When that period ends, the issuing entity is no longer obligated to repair or replace a product previously covered.

In essence, statutory consumer rights state that if the service or product supplied is defective then you are entitled to a refund or replacement.

Some optical stores and online sellers guarantee your satisfaction with your eyeglasses — even if you simply don't like them — by offering a refund or a store credit for the amount you paid for them. If so, you usually must return the glasses within a specified period of time (for example, within 30 days of purchase).

Many optical stores offer satisfaction guarantees and will replace the glasses, offer a full refund or a store credit if you have a complaint about the way your glasses look on you. This would be an option within a certain time frame – typically one to four weeks from the date of purchase.

You can take your glasses to a local eyeglass retailer or vision center to have them adjusted, but you can also attempt to make some adjustments on your own at home. If your glasses just need a little bit of tweaking, here are some tips that will show you how to adjust your glasses for a more comfortable, snug fit.

Can my optometrist adjust my glasses? ›

Depending on the type of frame that you might have, it's important to remember that adjusting eyeglass frames is best done by an Eye Care Provider, as they are familiar with the techniques and have a “feel” for bending frame materials.

The Problem: Your glasses are too tight on the backs of your ears. The Fix: Run the earpieces under really warm water (not boiling, but as hot as you can get it from the faucet) for a few minutes. Gently bend the earpieces upwards to relax the curve. TIP Don't put your lenses under the hot water — you could ruin them.

Using rough surfaces for cleaning the lenses will tear off your coating. Do not use tissue paper, kleenex, washcloths, and paper towels because these things are very rough and cause smudges on anti-reflecting coating. At home, you can use a soft cotton cloth with diluted detergent to clean your lenses.

While it's not an outright necessity, anti-reflective coating is something you may want to consider if you have symptoms of eye strain or spend a lot of time in front of a computer. Anti-glare glasses can also make driving safe, particularly for those who drive at night or do long-distance driving.

Drawbacks. On the other hand, anti-reflective coating glasses do have a few negatives. They're can look dirty due to the clearness of the lenses. Although anti-reflective coatings are really not any dirtier than a regular pair of glasses, they're more noticeable because there isn't any glare to hide the dirt.

Your new glasses are warranted to be free of manufacturer's defects, which includes material and workmanship, for one year from the date-of-purchase.

Guarantee vary from product to product and can even vary for the components. Usually lenses have one year, frames one or two years, accessories one year warranty. But it is possible to extend it by paying an extra fee if it is worth.

Car warranties typically don't cover damage from improper use or lack of regular maintenance. They also exclude issues caused by accidents, environmental factors, theft or vandalism. It's important to remember that warranties don't cover wear and tear components such as brake pads and windshield wiper blades.

If your glasses are crushed or significantly damaged, it's always best to get them repaired or replaced. While glue or tape may work for a simple break, it's best not to try to reassemble glasses that are broken in multiple places.