FedEx | System Down (2024)

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Incident Number: 18.7c257e68.1688114835.229e2b0e

For assistance with your shipping needs, you can call us anytime at 1.800.GoFedEx 1.800.463.3339 or visit fedex.com.

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FedEx | System Down (2024)

FAQs

What happens if you don't answer the door for FedEx? ›

If you missed your delivery, we'll leave a door tag for you.

Why is FedEx having so many problems? ›

The COVID-19 pandemic has created record-breaking shipment volumes. As more people shop online to avoid crowds in stores, those numbers have grown even more. This has created shipping volumes that are taxing logistics networks nationwide, which may cause delays.

Is FedEx struggling financially? ›

FedEx's earnings contracted in a similar way during the last three recessions — in 2020, 2009, and 2001, according to analysts at Barclays. FedEx, which operates in more than 200 countries, says it has had trouble navigating economic challenges in Europe and Asia recently.

How many times will FedEx try? ›

Delivery attempts

If a signature is required, the driver will typically try to deliver the package up to three times. If a label has been applied to the back of the tag, the driver was unable to leave the package due to signature requirements or felt the package was not safe to deliver.

How many days can you miss as a FedEx package handler? ›

How many unexcused absences does FedEx allow? You're allowed 3( no call no shows )before they terminate your employment.

Can I leave a note for FedEx to leave package without signature? ›

If you know a FedEx package is coming that requires a signature, you can usually just leave a note for the delivery driver given permission to leave the package.

Why has FedEx gone downhill? ›

The problem for FedEx and other delivery services is that the consumers who are making more online purchases expect to receive their items quicker than ever. And they're generally not willing to pay for it. The Amazon business that FedEx recently lost was some of the least profitable business the company handles.

Is FedEx losing to Amazon? ›

In the last two years, FedEx has lost 40% of its value while Amazon has increased its value 30%, he says. Now that Amazon is in the business of fulfillment, the company can perform what he calls a “Jedi mind trick against FedEx,” he says.

Why is FedEx going down? ›

The big e-commerce surge seen through the lockdown phase of the Covid-19 pandemic is now cooling off, impacting the delivery volumes for FedEx. Furthermore, the weakening U.S. economy and high inflation are weighing on the company's operating margin, which has plunged to 5.7% currently, compared to 9.8% in fiscal 2021.

Will FedEx go under? ›

Based on the latest financial disclosure, FedEx has a Probability Of Bankruptcy of 1.0%. This is 97.65% lower than that of the Air Freight & Logistics sector and significantly higher than that of the Industrials industry.

Why is turnover so high at FedEx? ›

“Our global turnover rates are primarily driven by our part-time hourly employee populations, like material handlers and package handlers, which increase or decrease to meet operational demand.”

Is FedEx losing employees? ›

In February, the company said 12,000 jobs had been eliminated since June. By the end of next month, FedEx expects to have cut 25,000 US workers over the past fiscal year. FedEx had 345,000 full-time employees and about 202,000 part-time workers as of May 31.

What happens if FedEx misses you 3 times? ›

After the 3-attempts the package will be held in the area for 10-days pending action, before it is returned to our facility. Someone 21+ needs to sign for the package. If you are unavailable, you can log on to FedEx.com: http://fedex.com/ or call 1800GoFedEx (say 'hold package') for pickup locations near you.

What happens after 3 failed attempts FedEx? ›

After that last attempt, FedEx will unfortunately begin to return the package. Please know you may still have the option to schedule a pick up at a FedEx Office location for free. They'll hold it for you for free for 5 business days. Follow the steps below ASAP to see if this option is available for your order.

Will FedEx try to deliver again? ›

We'll reattempt to deliver your package the following day.

Does FedEx attempt redelivery? ›

We'll reattempt to deliver your package the following day. Generally, we make deliveries from 8 a.m. to 8 p.m. Monday–Friday, and on Saturday and Sunday for residential deliveries.

Can I leave a note on the door for FedEx? ›

If you know a FedEx package is coming that requires a signature, you can usually just leave a note for the delivery driver given permission to leave the package. The note must reference the tracking number, delivery address, and name and signature of the person signing. Your cell phone number is also a good idea.

What happens after 3 delivery attempts FedEx? ›

After that last attempt, FedEx will unfortunately begin to return the package. Please know you may still have the option to schedule a pick up at a FedEx Office location for free.

Can you refuse a FedEx? ›

If a signature is required:

Refuse a signature required package by telling the driver you don't want the package and refusing to sign for it. For most businesses, refusal of packages can be done by a receptionist or gatekeeper. Remember, don't sign acknowledging receipt if you are refusing the package.

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