If your iPhone or iPod touch won't charge - Apple Support?

Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs . Don't use damaged accessories. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet.

Can Apple fix charging port?

The cost for iPhone charging port replacement can range from $79 to $159, depending on your model and location . However, Apple's iPhone repair fees tend to be on the higher end. They don't offer docking port only replacements, and instead will replace your entire device for a flat rate out of warranty fee.

What do I do if my phone charger is plugged in but not charging?

Troubleshoot your cable, power adapter, outlet & case Check that the cable is securely connected to the adapter and to your phone . Check that there's nothing in the port of your phone, like dust or lint. Try to charge your phone with another cable or power adapter.

Why is my iPhone plugged in but not charging?

If your iPhone won't charge, make sure to check the cable, lightning port, and AC adapter. You can also try restarting your iPhone, updating the software, or restoring it. If your iPhone stops charging at 80%, it's because of the Optimized Battery Charging feature.

How do you fix an iPhone that won't turn on or charge?

Press and quickly release the volume down button. Press and hold the side button until you see the Apple logo (this takes around 10 seconds). , check your hardware and charge your iPhone again . If your iPhone still doesn't turn on, contact Apple Support.

How to clean iPhone charging port without toothpick?

If you don't have a toothpick, you can use another thin, sharp object such as a safety pin or push pin . The Lightning port is filled with many small electronic pins—too rough of a scrape could cause irreparable damage.

How much does it cost to replace an iPhone charging port?

The price to repair an iPhone X charge port is approximately $99.

How can I test my charging port?

You should also check your charging port for any signs of damage. Insert a charging cable into the charging port of your phone. The charging cable should fit snugly into the port and should not feel loose. Using a torch, look inside the charging port to check for any damage .

Why did my charger stop working all of a sudden?

There are several reasons why your phone may not charge. The cable, charger, socket or adapter may be faulty . Dirt and debris may have accumulated in the charging port. There may be an app installed that is interrupting the charging process.

Does Apple repair chargers for free?

There is a one-year manufacturer's warranty for official Apple accessories, and a free replacement is likely possible if you've had your charger for less than 12 months . Stop in at your nearest Apple store or contact their exceptional support team, and they'll be happy to help.

Can a charging port be fixed?

The charge port is damaged or something is blocking the connection. Sometimes, you just may need to have a technician carefully clean your charging port. Other times a full repair or replacement may be needed .

Will Apple remove the charging port?

Apple has confirmed its new iPhone will not feature its proprietary lightning charging port , after the EU forced the change. The tech giant said that the iPhone 15, unveiled at its annual event on Tuesday, would use a USB-C cable as the "universally accepted standard".

If your iPhone or iPod touch won't charge

If your battery won't charge or charges slowly, or if an alert message appears, learn what to do.

Plug into power

To charge your device, follow these steps:

Connect your device to the USB cable that comes with it.
Plug into one of these three power sources:

Wall power outlet

Plug your USB charging cable into a USB power adapter, then plug the adapter into the wall.

Computer

Plug your charging cable into a USB 2.0 or 3.0 port on a computer that's on and not in sleep mode. Don’t use the USB ports on your keyboard.

Power accessory

Plug your cable into a powered USB hub, docking station, or other Apple-certified accessory.

If you're trying to charge wirelessly with an iPhone 8 or later, first make sure that you can charge with the USB cable that came with your device. If that works, then get help with wireless charging. For a third-party accessory, check that it's Apple certified.

If your device charges slowly or won’t charge

Follow these steps and try again after each:

Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs. Don't use damaged accessories.
Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet.
Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
Let your device charge for a half hour.
If your device is still unresponsive, force restart your device:
- iPhone 8 or later and iPhone SE (2nd generation): Press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.
  See Also
  Can you use your Samsung phone while charging?
- iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold both the side (or top) button and the volume down button until the Apple logo appears.
- iPhone 6s or earlier, iPhone SE (1st generation), and iPod touch (6th generation) or earlier: Press and hold both the side (or top) button and the Home button until the Apple logo appears.
Let your device charge for another half hour.
If your device still won't power on or charge, take your device, charging cable, and charging adapter to an Apple Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.

If your device stopped charging at 80 percent

iOS 13 and later use Optimized Battery Charging to slow the rate of battery aging by reducing the time that your iPhone spends fully charged. Your iPhone uses on-device machine learning to understand your daily charging routine so that it can wait until you need to use your iPhone to finish charging past 80 percent.* Optimized Battery Charging is active only when your iPhone predicts that it will be connected to a charger for a long period of time.

Your iPhone might get slightly warmer while it charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. Your iPhone will charge again when the temperature drops. Try moving your iPhone and charger to a cooler location.

With iPhone 15 models, you might have turned on 80% Limit, which stops your iPhone from charging past about 80 percent. If you want your iPhone to charge past 80 percent, you can either turn on Optimized Battery Charging or turn off charging optimizations.

Learn more about 80% Limit with iPhone 15 models

If an alert says that your accessory isn't supported or certified

These alerts can appear for a few reasons:

Your iOS device might have a dirty or damaged charging port
Your charging accessory is defective, damaged, or isn't Apple-certified
Your USB charger isn't designed to charge devices

Follow these steps:

Remove any debris from the charging port on the bottom of your device.
Restart your iPhone or iPod touch.
Try a different USB cable or charger.
Make sure that you have the latest version of iOS.
Contact Apple Support to set up service.

Learn more

Find out what to do if your iPad won't charge.
Learn what to do if your device won't turn on or is frozen.
Maximize your battery life.
Show the battery percentage on your iPhone.
Identify counterfeit or uncertified Lightning connector accessories.

* Information regarding your charging routine is stored only on your iPhone. The information isn't included in backups and isn't shared with Apple.

Published Date:April 24, 2024

If your iPhone or iPod touch won't charge - Apple Support (2024)