My subscriber received multiple copies of my campaign | Mailchimp (2024)

FAQs

My subscriber received multiple copies of my campaign | Mailchimp? ›

If more than one alias is on your Mailchimp audience, the subscriber could receive duplicate messages. To resolve this issue, search your account for your subscriber's name. If the contact has more than one address in the audience, ask for their preferred email address and archive the extra addresses.

Remove duplicates with the combine audiences tool

If you think there might be some duplicate contacts across your audiences, you can combine your audiences into one primary audience organized with groups. When you do this, we'll automatically scan for duplicates to make sure nobody makes multiple appearances.

As a “standard” user – your monthly Mailchimp bill is calculated based on the maximum number of email contacts you have across all your audiences during your billing period. …and you will be charged for duplicate email addresses if they appear in different audiences within your account.

Use the replicate option to create a copy of a campaign in your account. When you replicate a campaign, we duplicate both its content and its settings. In this article, you'll learn how to replicate different types of campaigns.

If more than one alias is on your Mailchimp audience, the subscriber could receive duplicate messages. To resolve this issue, search your account for your subscriber's name. If the contact has more than one address in the audience, ask for their preferred email address and archive the extra addresses.

Select an audience if you have multiple. Select Data management tool from the "Manage Contacts" drop-down menu. Check the boxes next to contacts with "Cleaned" next to their names. Click Permanently Delete.

Open the Google Sheets that contain your mail merge. On the menu bar, go to Data > Data cleanup > Remove duplicates. A dialog box displays options for duplicate removal. Choose the column that you want to verify for any potential duplicates.

The drawback of Mailchimp is that it can't tag contacts based on their actions in an email. For example, if someone opens an email you sent via Mailchimp, it can't tag that person as “opened” or “unsubscribed.”

Cleaned contacts have email addresses that have hard bounced or repeatedly soft bounced, and are considered invalid. In this article, you'll learn about cleaned contacts and how to view or fix them.

How many audiences can I have in free Mailchimp? ›

The Free plan includes up to 500 contacts and 1,000 sends per month, with a daily send limit of 500.

If you have more than one user on your Mailchimp account, you can edit collaboratively in the Campaign Builder. You'll be able to see which account users are working on the campaign, send tests to request feedback, and leave or receive comments.

Click Contacts > Lists from the left menu to go to the Lists Overview page. Click the down caret for your desired list; then, select "Advanced settings" from the dropdown menu. Toggle "Resend last campaign to new contacts" to "On." Click "Save."

If they are unsure whether a mail message was successfully passed along to the next computer on the network, the sender will try to send it again. If the message was passed along successfully the first time, the second attempt will produce a second copy of the same message, and you will likely receive both copies.

Re: Outlook is sending duplicated mails

In Outlook : File --> Account Settings --> Double Click the Account Name (highlighted yellow in the screen below) --> More Settings --> Tab Sent Items --> Choose option " Do not save copies of sent items". Refer to the screen shot below.

The cause of this phenomenon depends on the type of email account involved. In the case of IMAP accounts, Outlook saves a sent message in the IMAP account's Sent message folder and your IMAP mail provider may also save a copy. The result is two messages in the Sent Items folder every time you send a message.

Cleaned subscribers are those where Mailchimp has determined that it isn't possible to send campaigns to those email addresses. Importantly, the term Cleaned here refers to cleaned from your All Subscribers i.e. they are non-deliverable email addresses.

It's possible to delete an audience in Mailchimp, but we don't always recommend it since you might lose important data about your contacts.

Anything you delete from your account is permanently removed and can't be recovered. If you need to reduce your contact count but don't want to lose any data, we recommend you archive contacts rather than delete them. To learn more, check out Archive or Unarchive Your Contacts.

Why can't I remove duplicates? ›

Remove duplicates DOES NOT work if number formats are different. It is very literal in that even if the format is different it will assume it is not a duplicate. So the numbers 10 and 10.00 will be seen as unique and not deleted.

Remove duplicate lines with uniq

The uniq command ensures that sequential identical lines are reduced to one.

Data has multiple representations – meaning the same data can be represented in different ways. This is the primary reason why duplicate records exist in a database.

In computing, data deduplication is a technique for eliminating duplicate copies of repeating data.

How Much Duplicate Content is Acceptable? According to Matt Cutts, 25% to 30% of the web consists of duplicate content. According to him, Google doesn't consider duplicate content as spam, and it doesn't lead your site to be penalized unless it is intended to manipulate the search results.

You should probably remove them. Duplicates are an extreme case of nonrandom sampling, and they bias your fitted model. Including them will essentially lead to the model overfitting this subset of points.

Having multiple copies of the same merge field on the same page can cause the first record to be repeated in all instances of the merge field on that page. Use a Next Record rule beside each instance of the merge field that you want Word to move to the next record.

In short, Mailchimp lacks advanced email marketing capabilities which makes it not suited to the large companies needs, considering the huge contact list and complex marketing campaigns. The customer migration using .

How abuse reports work. When an email is marked as spam or junk mail, an abuse report is created. The report is automatically sent to the recipient's ISP, and a warning is sent to the sender's ESP. If you're sending your email through Mailchimp, our Abuse Desk staff receives the warning message.

Do large companies use Mailchimp? ›

Some of the biggest companies that use Mailchimp include Vimeo, TED, The North Face and New Belgium Brewing.

It's best to delete these emails from your list, as chances are you're not going to be able to deliver mail to them at any point soon, and consistent bouncing will only hurt your sender score over time and make it harder for your emails to reach the people who do want to hear from you.

Definition: In email marketing, a soft bounce is an email which is temporarily undeliverable, usually because of some problem on the recipient's side. Soft bounces are measured in ecommerce email marketing campaigns, indicating addresses which are still usable but currently unavailable.

What is a good open rate in Mailchimp? A good email open rate depends on the industry, but a 17% open rate is considered the average of all industries.

As a best practice, we recommend you maintain only one primary audience in Mailchimp, and use tags and segments to organize and target your contacts. If you have multiple audiences, you can use our combine audiences tool to merge them together.

With Mailchimp's Stop Delivery feature, you can cancel a Regular or Plain-Text Campaign after you click Send and before all of your recipients have received it. After you cancel a campaign, we'll track which subscribers already received the campaign, so you can create a segment to exclude or resend to later.

When people reply to your email campaigns, respond to a survey, or complete your contact form, you can route all of those messages into your Inbox. Then, you and anyone else in your account with Manager user level or higher can use Inbox to continue the conversation.

How do I manage duplicates in Mailchimp? ›

Remove duplicates when adding contacts

Mailchimp automatically scans for duplicates when you add or import contacts to a single audience. If an address is found in an import file twice or more, we'll only add it once. If you try to add someone who's already in your audience, we'll prevent it to avoid duplication.

Click Campaigns, then click All campaigns. Check the box next to any campaign that you want to delete. Click the Delete button.

In the list of contacts, hold down CTRL while you select each duplicate contact. When you have selected all the duplicate contacts, press DELETE.

Cleaned addresses help to get you there. So when Mailchimp marks an email as 'cleaned,' that signals that those emails have been removed from your list due to a single hard bounce, or multiple soft bounces — they are effectively unsubscribed contacts.

In most cases, Mailchimp will automatically remove addresses from your audience that hard bounce. Cleaned addresses can't receive future email campaigns you send to your audience. You can view cleaned addresses anytime or export them, but you can't edit them.

Click the Manage Audience drop-down and choose Settings. Click Audience name and defaults. Under Form Settings, check or uncheck the box next to Enable double opt-in as needed.

Remove duplicate values

Tip: Remove any outlines or subtotals from your data before trying to remove duplicates. Click Data > Remove Duplicates, and then Under Columns, check or uncheck the columns where you want to remove the duplicates.

Another very common cause of this issue is that multiple addresses are forwarding to one address: this means that if the same message gets sent to more than one of the addresses being forwarded, they are all still delivered, though they look to be different email messages to the mail client.

Should you archive unsubscribed contacts in Mailchimp? ›

If you have a lot of inactive subscribed contacts who no longer interact with your email campaigns, you may want to archive them. Archiving removes contacts from your marketing audience without losing any of their data, which can help you lower your costs and focus on your biggest fans.