Pros and Cons of Personality Tests in Hiring Process - Tilson (2024)

Personality tests are questionnaires designed to reveal aspects of an individual’s character. As many as 60 percent of workers are asked to complete these tests as part of the hiring process.

While many companies use personality tests for career development, 22 percent of employers use them to assess candidates’ personality traits (for example, persuasiveness, detail orientation and conscientiousness) during the hiring process. There are thousands of tests available, but the quality of these tests varies along with the potential legal risks associated with them.

Benefits of Personality Tests

The following are the benefits of using such tests in the workplace:

  • Better placement. They can help identify individuals who may excel at certain jobs. For example, those who score high in empathy may do well at jobs in customer service.
  • Strengthen the interview. When coupled with a good interview, personality-tests can help you gain more insight into candidates’ abilities.

Drawbacks of Personality Tests

There are many disadvantages, though, in the workplace.

  • It may screen out qualified candidates. For many jobs, there isn’t a mainstream personality that fits the job type. Such tests may also exclude talented candidates who think outside the box.
  • It may cause flawed results. Candidates may respond based on what they think the employer wants rather than on their true personalities; therefore, results aren’t always accurate.
  • The purpose of the test may not fit into your hiring process. Many of today’s most popular tests were not designed to be used in the hiring process. For example, the Myers-Briggs Type Indicator was created for career development and training, not for hiring. Therefore, using it in the hiring process can lead to skewed results.
  • There may be legal risks. Such tests can result in claims of discrimination. Some individuals have successfully sued employers on the grounds that their test discriminated against individuals with mental illnesses and violated the Americans with Disabilities Act (ADA). For example, questions such as, “Over the course of the day, do you experience many mood changes?” could discriminate against individuals with bipolar disorder or depression. Including questions like this on your company’s personality test could open the door for future lawsuits.

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What Can Employers Do

In order to mitigate your legal risk, consider taking the steps below:

  • Measure your test’s validity. Make sure your personality test is a valid predictor of job performance and has a high reliability, meaning that it will produce the same results if the same person takes it twice. Tests should measure traits that will remain stable over time.
  • Conduct an internal analysis of your personality test with the help of legal counsel to determine any risks.
  • Review current and previous Equal Employment Opportunity Commission (EEOC) lawsuits regarding personality tests and remove any questions that have been viewed as discriminatory.
  • Make sure personality tests are just a component of the hiring process. Do not allow results from personality tests alone to exclude a candidate.

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Pros and Cons of Personality Tests in Hiring Process - Tilson (2024)

FAQs

What are the pros and cons of using personality tests in employee selection? ›

Biggest Pros and Cons of Personality Tests as Hiring Tools
  • Pro: Test what candidates will do, rather than what they say they've done.
  • Con: Companies use the wrong tests in the wrong situations.
  • Pro: Tests avoid unconscious biases.
  • Con: The test itself may be biased -- or worse.
  • Pro: Tests may improve candidate experience.
Aug 7, 2017

What is the problem with using personality tests for hiring? ›

It may cause flawed results. Candidates may respond based on what they think the employer wants rather than on their true personalities; therefore, results aren't always accurate.

Why would personality testing be a useful tool in the recruiting of employees? ›

Personality assessments for hiring can provide a more comprehensive understanding of an individual, giving you a stronger indication of whether they'll fit in with your company's culture. It will let you know if their traits will complement or balance out the traits of existing members of your team.

How are personality assessments used in hiring practices? ›

Pre-employment personality assessments help decide with longevity in mind by making sure a candidate is a good fit, not just on paper but in the way they see and move through professional situations. To put it simply, the more someone enjoys their job, the longer they are likely to stay engaged.

What are the advantages and disadvantages of personality tests? ›

A candidate with the requisite skill sets is regarded as the best fit for the job. Disadvantages i) An imperfect personality test may deliver misleading results, such as the wrong personality profiling of the candidate, hampering the employer's hiring decision in recruiting the best fit for the job role.

What are the pros and cons of objective personality tests? ›

Short Answer

Objective tests are structured, standardized, and provide quantifiable data but can oversimplify complex traits and may be manipulated. Projective tests may provide deeper insights about unconscious thoughts but lack standardization, and depend heavily on the tester's expertise.

What is the biggest problem with personality tests? ›

Although interesting and perhaps even entertaining, these "type-based" tests are unscientific, do not validly nor reliably measure "personality," and could plausibly lead people to become inflexible learners with a fixed mindset.

What are two concerns with personality tests? ›

Personality assessments over-emphasize some aspects of people's personality and under-emphasize, misplace, or omit other aspects. Personality assessments don't provide an accurate depiction of part of a person's personality, they provide a distorted, misleading version of the whole picture.

What is one weakness of personality assessments and inventories? ›

What is one weakness of personality assessments & inventories? They are a snapshot of who you are at one moment in time. They aren't really taught to students any longer. They are generic descriptions.

Which personality test is most commonly used for hiring decisions? ›

Also known as the MBTI, the Myers-Briggs Type Indicator is often used by companies during the hiring process.

Why do employers ask for personality test? ›

Employers value these types of tests because they believe it provides them with an insight into your behavior and potential fit for their company. In this article, we'll discuss what personality testing for jobs is, find out why employers use it and explore several types of personality testing for jobs.

Why personality tests are important in HR? ›

Incorporating personality assessments into the hiring process can give HR leaders a more rounded view of their candidates. It's not just about the skills written on a resume, but the inherent traits that make a candidate truly fit for a role.

Is it ethical to use personality tests in hiring? ›

Using personality tests for hiring could be introducing issues or bias that you have not intended. Being able to demonstrate that your hiring practices focus only on job performance factors is essential in order protect yourself legally and to have ethical hiring practices.

Is it legal to use personality tests in hiring? ›

It's all in the eye of the beholder. But your manager is certainly far from alone in believing that these test results can help employees work more effectively together. In general, employers may give personality tests to employees, but the tests must not violate certain employee rights.

What are employers looking for in personality assessments? ›

Personality tests can reveal whether or not the candidate fits the position and the team in more than just capability and skills. It displays whether they are capable of thinking on their feet, how they approach problem-solving, and whether they display leadership skills when necessary or under pressure.

Why are personality tests used in selection? ›

Personality tests can reveal whether or not the candidate fits the position and the team in more than just capability and skills. It displays whether they are capable of thinking on their feet, how they approach problem-solving, and whether they display leadership skills when necessary or under pressure.

What are the disadvantages of using selection tests? ›

(i) Unreliable:

The inferences drawn from the tests may not be correct in certain cases. The skill and ability of a candidate may not be properly judged with the help of tests.

What are the disadvantages of the Big Five personality test? ›

Cons of the Big Five

Oversimplification: The Big Five model is a broad and general model that oversimplifies the complexities of human personality. It may not capture all the nuances of an individual's personality, and some people may feel that their unique traits are not accurately represented by the model.

What are the advantages and disadvantages of using projective personality tests? ›

The advantage of using projective personality tests is that they are not restricted. The test-takers must give their own interpretations. The disadvantages, however, are that the results depend on the expert's interpretation of the answers.

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