Recognize and Prevent Scams (2024)

Unwanted calls may be scams, sales pitches, or other annoyances. They may also be fraudulent or illegal. Caller ID spoofing occurs when a caller purposely displays incorrect caller ID information. Often this is done to try and commit fraud or otherwise cause harm to the recipient of the call. Spoofing can include robocalling, phone spamming, phantom debt collection, and voice phishing.

Phone scam tactics
Phone scams can be difficult to detect, so pay special attention to calls that:

  • Request that you verify personal data (such as your Social Security number).
  • Askyou visit a website that appears to be affiliated with AT&T or another company.
  • Use an automated voice instructing you to return their call.
  • Instruct you to return their call at a different phone number than the one shown by Caller ID.
  • Claim to be a computer technician with a technical support company requesting remote access to your computer.
  • Claim you have won a sweepstakes, contest, or other item of value.
  • Claim you owe a debt or fine and ask that you take care of it today.
  • Request you provide a PIN, password, or passcode by phone if you didn’t initiate the request or ask for an update to your account, service, or profile.

Protect yourself from deceptive callers

  • Use caution when giving out or verifying personal or financial info over the phone. Initiate the call yourself and only call a phone number that you can verify as legitimate.
  • Never use your myAT&T accountdetails to sign in to any website other than the AT&T website listed on your statement.
  • Register your phone number with DoNotCall.gov and report phone scams to the Federal Trade Commission.
  • Stay informed and know your rights by visiting the FCC Consumer Help Center.

AT&T features

In addition to these tips, if you have AT&T wirelessor digital phoneservice, you have free access to many features to help manage unwanted calls.

Wireless
Take more control over unwanted wireless calls on HD voice-enabled iOS and Android smartphones with AT&T ActiveArmorSM mobile security..

Digital phone
Digital Phone Call Protect offers you more control than ever over unwanted calls. Visit the Digital Phone Portal to access:

Additional resources

Recognize and Prevent Scams (2024)

FAQs

How can you prevent scamming? ›

Always verify you are speaking to a legitimate organization.

Even if you get an email or a text message you think is real, avoid clicking on any links. Instead, contact the sender using a website you know is trustworthy, or look up the number on an official website.

What is phishing how to recognize and avoid phishing scams? ›

Here are some ways to recognize a phishing email: Urgent call to action or threats - Be suspicious of emails and Teams messages that claim you must click, call, or open an attachment immediately. Often, they'll claim you have to act now to claim a reward or avoid a penalty.

What is the key to preventing successful phishing scams? ›

Never provide your personal information in response to an unsolicited request, whether it is over the phone or over the Internet. Emails and Internet pages created by phishers may look exactly like the real thing. They may even have a fake padlock icon that ordinarily is used to denote a secure site.

What are some clues you can use to identify phishing scams? ›

Frequently Asked Questions
  • Urgent action demands.
  • Poor grammar and spelling errors.
  • An unfamiliar greeting or salutation.
  • Requests for login credentials, payment information or sensitive data.
  • Offers that are too good to be true.
  • Suspicious or unsolicited attachments.
  • Inconsistencies in email addresses, links and domain names.

What are 3 excuses a scammer uses? ›

Romance scammers will encourage secrecy and will influence you to only trust them. They may try to isolate you from your family and friends. There will always be an excuse why they can't meet in person or show themselves on camera. They say they live overseas or somewhere remote, or their technology isn't working.

Why is scamming a big problem? ›

By posing as government officials, company representatives, or law enforcement officers, scammers exploit trust to convince victims to share personal information, provide access to financial accounts, or make financial transactions. Trusting these impostors increases the risk of falling victim to scams.

How to recognize and avoid online scams? ›

Avoiding Scams and Scammers
  1. Do not open email from people you don't know. ...
  2. Be careful with links and new website addresses. ...
  3. Secure your personal information. ...
  4. Stay informed on the latest cyber threats. ...
  5. Use Strong Passwords. ...
  6. Keep your software up to date and maintain preventative software programs.

How do I know if I got phished? ›

Look for: Unsolicited and suspicious messages, emails and social posts containing shortened links. Web pages that ask for login credentials or other sensitive information. Suspicious emails with uncharacteristic language.

What is one method to avoid phishing attacks? ›

10 Ways to Avoid Phishing Attacks
  • Know what a phishing scam looks like.
  • Get free anti-phishing add-ons.
  • Conduct security awareness training.
  • Use strong passwords & enable two-factor authentication.
  • Don't ignore update messages.
  • Exercise caution when opening emails or clicking on links.
Apr 23, 2024

Why is it difficult to prevent phishing? ›

Even for cautious users, it's sometimes difficult to detect a phishing attack. These attacks become more sophisticated over time, and hackers find ways to tailor their scams and give very convincing messages, which can easily trip people up.

What are 4 things to look for in phishing messages? ›

Grammar errors and misspelled words. Email addresses and domain names that don't match. Unusual content or request – these often involve a transfer of funds or requests for login credentials. Urgency – ACT NOW, IMMEDIATE ACTION REQUIRED.

What is the most common indicator of a phishing attempt? ›

5 Common Indicators of a Phishing Attempt
  • Spelling errors.
  • Unusual requests.
  • Strange email content.
  • Personal information solicitation.
  • Unfamiliar email addresses.
Jun 3, 2023

How to recognize spam email? ›

How to identify spam and phishing emails
  1. Tip 1: Name of Sender. Pay attention to the name of the sender, and the name before the "@" symbol in the email address. ...
  2. Tip 2: Domain Name. ...
  3. Tip 3: Check Spelling and Grammar. ...
  4. Tip 4: Generic Greetings. ...
  5. Tip 5: Urgency. ...
  6. Tip 6: Don't Click Links. ...
  7. Tip 7: Personal Information.

What is the definition of phishing? ›

Definitions: A technique for attempting to acquire sensitive data, such as bank account numbers, through a fraudulent solicitation in email or on a web site, in which the perpetrator masquerades as a legitimate business or reputable person.

What is phishing how it works and how do you prevent it? ›

Phishing works by sending messages that look like they are from a legitimate company or website. Phishing messages will usually contain a link that takes the user to a fake website that looks like the real thing. The user is then asked to enter personal information, such as their credit card number.

What is phishing and an example? ›

Phishing is a type of social engineering attack often used to steal user data, including login credentials and credit card numbers. It occurs when an attacker, masquerading as a trusted entity, dupes a victim into opening an email, instant message, or text message.

What is phishing in cyber security and how to prevent it? ›

What Is Phishing? Phishing attacks are the practice of sending fraudulent communications that appear to come from a reputable source. It is usually done through email. The goal is to steal sensitive data like credit card and login information, or to install malware on the victim's machine.

Top Articles
Latest Posts
Article information

Author: Saturnina Altenwerth DVM

Last Updated:

Views: 5452

Rating: 4.3 / 5 (64 voted)

Reviews: 87% of readers found this page helpful

Author information

Name: Saturnina Altenwerth DVM

Birthday: 1992-08-21

Address: Apt. 237 662 Haag Mills, East Verenaport, MO 57071-5493

Phone: +331850833384

Job: District Real-Estate Architect

Hobby: Skateboarding, Taxidermy, Air sports, Painting, Knife making, Letterboxing, Inline skating

Introduction: My name is Saturnina Altenwerth DVM, I am a witty, perfect, combative, beautiful, determined, fancy, determined person who loves writing and wants to share my knowledge and understanding with you.