Self-service & short codes (2024)

Short codes give you access to your account details, plans and services, fast and free.

How short codes work

  • Simply dial the short code to get the information you need.
  • Non-T-Mobile self-service short codes are not supported on select plans.
  • Codes 401, 403, 405, 409, 440, 441, 443, 444, 445, 456, 457, 459, 462 are T-Mobile Alerts.
  • Codes2294, 2295, 2296, 2297, 2954, 2958 are T-Mobile campaigns.
  • Messages sent to 456 may receive a response back to let you know it isn't a monitored channel and to contact our Messaging department.
  • Most short codes are only delivered to the primary SIM card and may not display in the DIGITS Web Client, DIGITS App, Data with Paired DIGITS, DIGITS Talk and Text, PROXY by DIGITS, or LineLink DIGITS lines.
  • Short codes are country specific.
    • In each country, a short code has a different service running on it, so a service that is supported on 55555 in the U.S. supports a different service in Germany.
    • While overseas, you will not receive short code messages.

Account & mobile device information

Use these short codes to Pay your bill,Check your usage, manage Voicemail and Unlimited video streaming with Binge On® settings, plus so much more!

Account and device info
Short codeWhat it does
#BAL# (#225#)Provides account balance and last payment
#BNG# (#264#)Check the status of Binge On™
#BOF# (#263#)Turn off Binge On
#BON# (#266#)To on Binge On
#FAM# (#326#)Check Family Allowance usage

#MIN# (#646#)

Check minute usage
#MSG# (#674#)Check message usage
#WEB# (#932#)

Check data used, data plan, and expiration date

Use the T-Mobile app for the most up-to-date information

#NUM# (#686#)Display your phone number
*PAY (*729)Allows you to pay over the phone
#PWD# (#793#)Reset voicemail password
#PWO# (#796#)Turn the voicemail password on or off
#ROF# (#763#)Turn off international data roaming

#RON# (#766#)

Turn on international data roaming
*#06#Display device IMEI number
*#9999#Check software version (Motorola and Samsung)
*#0000#Check software version (Nokia)

Call services

Change the way you use your Calling services and Voicemail.

Call services
Short codeWhat it does
##004#Resets call forwarding to default.
**21*1+PhoneNumber#Turn on unconditional forwarding (CFU) to a number (prevents calls to your number)
##21#Turn off unconditional forwarding
#31#1+PhoneNumberShow name and number on outgoing calls
*31#1+PhoneNumberHide name and number on outgoing calls
**61*1+PhoneNumber#Turn on forwarding if no reply (CF NRY) to a number (unanswered calls ring to alternate number)
##61#Turn off forwarding if no reply
**62*1+PhoneNumber#Turn on when not reachable (CF NRC) (unanswered calls ring to another number when device is off or out of signal range)
##62#Turn off call forwarding when not reachable
**67*1+PhoneNumber#Turn on call forwarding when busy (CFB) (occurs if receiving a call while dialing out)
##67#Turn off call forwarding when busy
**61*18056377243**seconds#

Change call forwarding delay time. Choose a 5, 10, 15, up to a 30-second delay. For example, dialing **61*18056377243**10# would be a 10-second delay.

*43#Turn on call waiting
#43#Turn off call waiting
*671+PhoneNumberBlocks outgoing Caller ID on a per-call basis. This doesn't restrict your information when you dial certain business numbers, including 911, 900 numbers, or toll-free numbers.
#432#Caller ID status check
#436#Turn on inbound Caller ID name display
#437#Turn off inbound Caller ID name display

Prepaid

Check your account balance details, Refill your prepaid account, and manage Unlimited video streaming with Binge On®.

Prepaid codes
Short codeWhat it does
*ADD (*233)Call the Refill Center
#BAL# (#225#)Check account service cycle
#999#Check account balance
#WEB# (#932#)Check web usage
#BNG# (#264#)Check the status of Binge On
#BOF# (#263#)Turn off Binge On
#BON# (#266#)Turn on Binge On

Scam ID & Scam Block codes

Manage postpaid and prepaidScam ID & Scam Block settings easily with short codes.

Scam ID and Scam Block codes
Short codeWhat it does
#ONI# (#664#)
Turn on Scam ID
#634#Turn off Scam ID
#ONB# (#662#)Turn on Scam Block
#OFB# (#632#)

Turn off Scam Block

#STS (#787#)

Show Scam Block status

LineLink

Use these short codes to adjust settings forT-Mobile LineLink devices.

LineLink codes
Short codeWhat it does
411Call the directory
611Call Customer Care
911Emergency call

*72+PhoneNumber

Activate unconditional call forwarding. Example: *72 (206) 111-1111
*73Deactivate and erase unconditional call forwarding
*42DNActivate no reply conditional call forwarding
*93Deactivate no reply conditional call forwarding
*67DNActivate Calling Line Identification Restriction (CLIR) for outgoing call
*82DNDeactivate Activate Calling Line Identification Restriction (CLIR) for outgoing call

Self-service options in the automated call system

Dial 611 from any T-Mobile device and use short phrases with the automated call system to make payments, get usage balances, and more. Call1-800-866-2453or check out the contact us page for more ways to reach us.

Self-service options

You can complete the following (and more!) in the automated call system by speaking key words like those listed below:

Example key words to use to in the automated call system.
  • EIP balance
  • Recent account events
  • Change address
  • Change billing format
  • Change mobile number
  • Check usage
  • Get billing cycle end date
  • Make payment
  • Set up payment arrangement
  • Copy of my bill
  • Set up or change AutoPay
  • Suspend or restore

If you verify and validate a one-time PIN (OTP), you can change these additional items:

  • PIN (No Credit Check/Pay in Advance accounts)
  • SIM card (Postpaid/No Credit Check accounts)
  • Billing address (Postpaid/No Credit Check accounts)
Self-service & short codes (2024)

FAQs

What does ## 002 do to your phone? ›

In theory, “##002#” disables all call diversion on the phone. I have no need for any call diverts so I use this often just as a security measure. You could always just use these codes to set up your own diverts to your landline or to your other phone if you are worried about missing a call.

What does * 74 do on a phone? ›

Speed Dialing

Establish a short list of up to eight numbers, or a longer list of up to 30 numbers. To program your Speed Calling 8 list, dial *74. Listen for the dialtone, then dial the one-digit number (2 through 9) you would like to use to dial a frequently called number.

What is *# 31 used for? ›

Hide Your Phone From Caller ID: #31#

I could only get this to work on Android. But entering this code prompted a pop-up stating that my Caller ID had been disabled. In order to re-instate Caller ID, enter *31# .

What does * 88 do on a cell phone? ›

How to Use Star (*) Codes
FeatureCode
Call Park*68
Call Park Retrieve*88
Call Pickup*98
Directed Call Pickup (specific extension)*97
16 more rows

What is ## 004? ›

Call “##004#”

This number is an internationally recognised code. No one will answer when you call it, but it will turn off conditional forwarding on your phone. It will reset your phone to its default phone settings.

What does #* 0 *# do? ›

When you enter *#0*# into the phone's dialer, the device enters service mode and brings up a diagnostics menu. From this screen, you can view and run multiple diagnostics to test device hardware like buttons, sensors, and cameras.

What does * 82 do to your phone? ›

This Vertical Service Code, *82, enables calling line identification regardless of subscriber preference, dialed to unblock withheld numbers (private callers) in the U.S. on a per-call basis.

What does * 57 do on your phone? ›

Here's how to activate Call Trace: Hang up the phone after receiving a harassing call. Pick up the phone and press *57 (touch tone) or 1157 (rotary). You'll hear a confirmation tone and message will be heard If the trace is successful.

What is * 77 on your phone? ›

Anonymous Call Rejection (*77) stops calls from people that use a blocking feature to keep their name or number from being displayed. When Anonymous Call Rejection is turned on, callers will hear a message telling them to hang up, turn off the blocking feature, and call again.

What does * * 4636 * * mean? ›

*#*#4636#*#* Displays information about the phone, battery, and various network statistics.

What does * 78 do on your phone? ›

When you do not want to be disturbed by incoming calls, you can activate the “Do Not Disturb” feature. All calls will be directed to Voice Mail and you will not hear your phone ring. To activate Do Not Disturb, dial *78.

What does dialing * 3001 12345 #* do? ›

Dial *3001#12345#* and press the Call button. This will launch the Field Test Mode app and where the bars/dots were in the top left corner of the screen, you'll now see a negative number. The negative number is the decibel signal strength reading and should be followed by the carrier name and then the network type.

What happens when you dial * 720? ›

Disable call forwarding on US Cellular

Enter *720. Press the call button. Wait until you hear the confirmation tone. This confirms that you deactivated call forwarding on your US Cellular number.

What does dialing * 720 do? ›

Call forwarding is often enabled by dialing *72 followed by the telephone number to which calls should be forwarded.
...
North America.
Forward serviceActivationDeactivation
Immediately*724704732775*720
3 more rows

What does * 66 do on a cell phone? ›

*66: Busy Call Return

The Busy Call Return service allows you to call a busy line over and over automatically for 30 minutes. When the line becomes free, your phone will notify you with a distinctive ring.

What is the 3 digit number to see if your phone is tapped? ›

What is the 3-digit number to see if your phone is tapped? If your phone is on a CDMA network like Verizon or US Cellular, dialing the code *72 will tell you whether any of your calls or data are being forwarded to another number. Dial *#002# to uncover this kind of phone tapping on GSM networks.

What does Star 57 do? ›

Malicious caller identification, introduced in 1992 as Call Trace, is activated by Vertical service code Star codes *57, and is an upcharge fee subscription service offered by telephone company providers which, when dialed immediately after a malicious call, records meta-data for police follow-up.

What does *# 06 do on your phone? ›

For a Google Pixel, dial *#06# on your phone's keyboard to get the IMEI number. For phones with a removable battery, some IMEI numbers are listed on a sticker under the battery on the back of the phone.

What is *# 9900? ›

The *#9900# code is a diagnostic code used on Samsung mobile devices. It opens the "SysDump" mode, which provides advanced system information and options for troubleshooting and debugging purposes.

What is *# 0011? ›

These range from looking at information, accessing testing menus, or even resetting your phone. These are simple to enter to – just go to the dialer app, and type in the codes below.
...
Samsung (for Galaxy S4 and later)
CodeDescription
*#0011#Service Menu
*#0283#loopback test
*#06#imei
*#03#nandflashheaderread
9 more rows
Jul 8, 2014

What is *# 899? ›

You can open the ColorOS engineering mode by *#899# but it's just the components' test section.

What happens when you dial *# 30? ›

Code: *#30#

If the recipient of your calls isn't able to view your mobile number, there might be a problem with your number's Calling Line Presentation. In that case, you can use this code to check if Call Line Presentation is enabled or disabled.

What happens if you dial *# 33? ›

Call barring lets you block incoming or outgoing calls to and from your phone. This may be useful if you keep receiving unwanted telemarketer calls or want to avoid expensive international calls. To check if the feature is enabled on your device, dial *#33#. Use the code *33*pin# to enable call barring on your iPhone.

What does * 89 do on a phone? ›

*69 Activation, *89 Deactivation - Automatic Recall - Allows a subscriber to automatically place a call to the last station that called the subscriber, when that station becomes idle.

What does * 62 *# do? ›

*#21# - By dialling this USSD code, you would get to know if your calls have been diverted somewhere else or not. *#62# - With this, you can know if any of your calls - voice, data, fax, SMS etc, has been forwarded or diverted without your knowledge.

What happens when you dial *# 60? ›

Call Block, otherwise known as Call Screening, is a feature that allows you to block calls from up to 10 phone numbers within your local calling area for a low monthly rate. Turn on: Press *60. If prompted, press 3 to turn the feature on.

What does * 70 do on a phone? ›

*70 - Places your call on hold so you can answer another. *72 - Forward your call to another phone number. *77 - Blocks calls from anonymous/private callers.

What is 611 used for? ›

For customers of some telephone companies in Canada and in the U.S., 6-1-1 is the abbreviated dialing telephone number used to report a problem with telephone service, or with a payphone.

What does * 68 do on a phone? ›

Dialing *68 will disable the Caller ID for the next outbound / external call only. Selecting a line and dialing this feature code will result in a prompt on the phone display as well as an audible message: "Caller ID is BLOCKED for the next outbound call only."

What does * 87 mean on your phone? ›

Dial *87# Caller ID. Display your Caller ID information when you make an outgoing call. Caller ID is turned on by default with Phone service.

What is this code * 2767 * 3855? ›

Android Generic Hidden Codes
CodeDescription
*2767*3855#It's a complete wiping of your mobile. Also, it reinstalls the firmware of the phone
*#*#34971539#*#*Shows complete information about the camera
*#*#7594#*#*Changing the power button behavior-Enables directs power off once the code enabled
37 more rows
Mar 23, 2022

What are hidden USSD codes? ›

Best Codes for Managing Calls and Messages
  • *#67# – Display call forwarding information on your phone.
  • *#61# – See how long it takes to forward calls.
  • *31# – Turn on caller ID.
  • #31# – Turn off caller ID.
  • *43# – Turn on call waiting.
  • #43# – Turn off call waiting.
  • *5005*7672# – See your SMS message center number.
Mar 3, 2023

What is the hidden menu on my phone? ›

Instead of tapping on the back of your phone or swiping a finger, this menu can be pulled up using the dialing pad. Here's how: Open the dialing pad as if you were making a phone call. Type *#0*#.

What does ## 002 mean? ›

Security of Android Smartphone codes : Code ## 002 # ~ Deactivates all forwarding. Code * # 21 # ~ To know whether message or call has been diverted or not.

What happens if you dial * 86? ›

Access voicemail from your phone's dial pad

You can: Press and hold 1. Dial *86.

What happens when you dial * 98? ›

*98 to access messages and setup. *90 to take messages when the line is busy. *91 to stop taking messages when the line is busy. *93 to stop taking messages when you don't answer.

What does 3370 mean in phone? ›

iPhone code: *3370#

If you ever find yourself somewhere getting poor cellphone reception, type in this code to turn on “enhanced full rate” mode. EFR mode improves your cell reception, but your battery life might be compromised.

What is * 72 feature code? ›

*72 Call Forwarding Always Activation Redirects incoming phone calls to another number such as a mobile phone or another user within your company. After dialing the assigned code, dial the phone number to redirect calls to, followed by the pound key (#).

What does * 21 *# mean? ›

When you dial *#21#, you are, in fact, activating a feature access code that quickly tells you the status of call forwarding for your phone. It's a quick way of seeing what, in the case of this particular 'setting interrogation code,' your call forwarding settings. That's it, nothing more or less.

What happens when you dial 225? ›

Dial *225# and press Call checks your bill balance for a postpaid iPhone. Dial *646# and press call checks your minutes for a postpaid iPhone. Dial *#21# and press Call shows the status of call forwarding for voice, data, fax, sms, sync, async, packet access, and pad access call forwarding enabled or disabled.

What does * 63 mean in front of phone number? ›

63 – dialing code to call the Philippines from the USA. Area Code – a 3 digit number.

How do you use * 77 on a cell phone? ›

When an anonymous caller attempts to call you when this feature is activated, they will hear a message informing them to hang up, remove the call display block and call again. To activate Anonymous Call Reject, dial * 77. To deactivate Anonymous Call Reject, dial * 87.

What does * 002 *# do? ›

Lastly, with the *#002# settings interrogation short code, you can see all forms of call forwarding on your line.

What is * 002 deactivate code? ›

Dialing ##002# will deactivate all call diverts on your mobile device. After pressing the shortcode and hitting the call button, you'll get this response, “You have successfully canceled call diverts.” Now, restart your handset.

Can you tell if your phone is being monitored? ›

However, if someone is spying on your phone, there are common signs you can look out for. You may notice a rapid increase in your phone's data usage, suspicious files or applications, or strange text messages that you don't remember sending. Your device may also show signs of malfunctioning behavior.

What is 002 iPhone? ›

##002# settings for call and data forwarding.

What does * 97 do on a phone? ›

The next time you receive a call from a number you wish to block, end the call and dial *97. The number will automatically be added to your Selective Call Rejection list.

How do I deactivate * 35 * 0000? ›

from your mobile. To deactivate this, please dial #35*0000# and #33*0000# (free) from your mobile. For incoming off please dial *35*0000# and for outgoing off *33*0000# (free) from your mobile. For incoming activate please dial #35*0000# and for outgoing activate #33*0000# (free) from your mobile.

How can I deactivate * 33 * 0000? ›

Call barring
  1. Bar outgoing calls: Activation: * 33 * 0000 # OK. Deactivation: # 33 * 0000 # OK. ...
  2. Bar outgoing international calls: Activation: * 331* 0000 # OK. Deactivation: # 331 * 0000 # OK. ...
  3. Bar incoming calls: Activation: * 35* 0000 # OK. ...
  4. Bar incoming calls while roaming: Activation: * 351 * 0000 # OK.

What does * 73 mean on a phone? ›

Call forwarding is disabled by dialing *73. This feature requires a subscription from the telephone company. Also available in some areas is Remote Access to call forwarding, which permit the control over call forwarding from telephones other than the subscriber's telephone.

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