Supply chain - H&M Group (2024)

Having strong, long-term relations with our suppliers that are based on mutual trust and transparency is a priority at H&M Group. This is something we are committed to and have always worked hard to achieve. As a result we have been disclosing our supplier list since 2013.

Our supplier list shares the details of our tier one suppliers and their manufacturing and processing factories accounting for 99% of the products we sell across our brands. As active participants of the Transparency Pledgewe disclose details including the name, location, product type produced and number of workers employed by each supplier.

The list also includes the names and locations of tier two mills involved in making the majority of our product volume (71%). These 394 mills provide our suppliers with fabrics and yarns, including spinning, tanneries and fabric dyeing and printing. We aim to disclose 100% of the fabric dyeing and printing locations involve in making our products by the end of 2022.

The supplier information displayed on our list is updated monthly. When business needs occur, we onboard new suppliers or factories and occasionally we responsibly phase them out.

A typical fashion supply chain

From raw materials to finished garment, our products pass through many different suppliers on their journey to our stores. These suppliers are arranged into several tiers to make our supply chain. Each tier does business with its immediately adjacent tiers.

Not all supply chains are the same and they can vary according to product type or materials used. Some of our supply chains are vertical – short with few tiers. Others can be horizontal and comprise several tiers.

  • Tier 1 are the companies we do business with directly and work with product manufacture or processing.
  • Companies working with component production and processing tend to fall into tiers 2 to 4.
  • Raw material production can cover tiers 4 to 6.

Our supply chain in numbers

  • We do business with over 602 commercial product suppliers who manufacture products for our brands in over 1519 tier one factories in Europe, Asia and Africa.
  • China and Bangladesh are the largest production markets for clothing.
  • The European Union is the largest production market for our beauty assortment.
  • Eight years is the global average length of our relationship with a supplier since 2006*, but some have been doing business with us for over 25 years.
  • Around one and a half million people are employed by the supplier factories we work with. 63% of them are female and less than 1% are migrant workers.
  • We operate 16 local production offices, employing over 2,000 colleagues who work daily with our suppliers.
  • 37% of tier one factories have trade union representation**.
  • 967 factories reported that worker representatives are freely chosen by the workers**.

*Disclaimer: consecutive data only available from 2006
**Data validated by our country teams Dec 2021

Below you can download files about the share of women employed (Dec 2022) and trade union and worker representative data (Dec 2022) per supplier. These findings are based on self-assessed data from units on our Supplier List.

How we work with our suppliers

As a global fashion company we have a responsibility to manage our supply chain impacts. We work with suppliers to move beyond compliance and towards continuously improving environmental and social performance. We have the most influence where our relationships are strongest. That’s why we focus on building long-term partnerships with suppliers who share our vision for a more sustainable industry.

However, sometimes we need to stop working with individual suppliers for different reasons. When this happens, we are committed to exiting the relationship in a responsiblemanner. Read more about our approachhere.

Supply chain - H&M Group (2)

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Manufacturing factories

These are factories that are either owned or contracted by our suppliers to make our products. Normally, these are so called “cut and sew” factories where the final manufacturing takes place. One supplier can own or contract one or more factories. All of them are covered by our Sustainable Impact Partnership Programmedeveloped to assess the sustainability performance of our suppliers and support their continuous improvement. Each of these factories report to us using the industry standard Higg Index Facility Environmental Module, and are now rolling out the most recent industry standard called Social and Labor Convergence Program (SLCP).

Processing factories

Not all factories possess the required facilities for making certain products – for example creating prints, washings or embroideries etc. In these cases, the suppliers can outsource specific tasks to so called processing factories. This is considered subcontracting and must be announced to H&M. We require that all processing factories are approved by our team. After approval, we approach the processing factory in the same way as any other factory making products for and include them in our SIPP. A processing factory is often contracted by more than one supplier. In some cases, one factory can be both a manufacturing factory and a processing factory. For example, when a manufacturing factory has certain production processes like in-house washing and offers this service to other manufacturing factories.

Fabric & yarn mills (second tier suppliers)

Fabric and yarn mills make fabrics and yarn and sell to our suppliers. We map/identify all fabric and yarn mills involved in our products in order to integrate them in our supplier assessment program, the Sustainability Impact Partnership Program (SIPP).

Open Apparel Registry

You can also find our suppliers on theOpen Apparel Registry, an open-source tool that exists to improve human rights and environmental conditions in and around factories and facilities.

Supply chain - H&M Group (2024)

FAQs

What is H&M supply chain strategy? ›

Not having any factories of its own, it utilises over 700 partner companies in more than 20 countries, relying on a network of external suppliers to manage its buying and production. H&M purchases garments from around 750 suppliers, with 60% of production taking place in Asia and the remainder mainly in Europe.

Is H&M Supply Chain lean or agile? ›

H & M is very much dedicated to make profits by reducing costs and increasing demand for it products by providing customers what they want. So therefore H & M uses both the lean and agile strategy to manage its supply chain management.

How many suppliers does HM have? ›

A factory is where the product is made. The H&M group collaborates with over 700 independent suppliers who usually own their own factories.

Who is head of supply chain at H&M? ›

David Sävman is the Head of Supply Chain at H&M Group. David joined H&M in 2006 as a Senior Merchandiser.

What are the 4 supply chain strategies? ›

Types. The main four types of supply chain strategies are client-centric, predictive business, visibility and smart automation.

What are the 3 supply chain strategies? ›

3 supply chain strategies for small businesses
  • Demand-driven supply chain strategy. A demand-driven supply chain focuses on meeting demand from the consumer. ...
  • Agile supply chain strategy. ...
  • Collaborative supply chain strategy.
Jan 21, 2022

Is H&M supply chain sustainable? ›

We work with suppliers to move beyond compliance and towards continuously improving environmental and social performance. We have the most influence where our relationships are strongest. That's why we focus on building long-term partnerships with suppliers who share our vision for a more sustainable industry.

What is H&M's inventory problem? ›

H&M says that it has a $4 billion unsold inventory challenge. The company was having plans to open up 220 new stores and expanding its eCommerce operations and hence it produced the clothes to fill up the racks. However, what the company failed to see was to study the on-going fashion and near future fashion.

What is H and M bullwhip effect? ›

Here Bullwhip Effect refers to a phenomenon where disparity of demand expands dramatically since every order has to go through every level of company's supply chain.

Who is H&M biggest competitor? ›

H&M competitors include Arcadia Group, Abercrombie & Fitch Company, Uniqlo and Avenue Stores. H&M ranks 1st in Overall Culture Score on Comparably vs its competitors.

What is supply chain in simple words? ›

A supply chain is the network of all the individuals, organizations, resources, activities and technology involved in the creation and sale of a product. A supply chain encompasses everything from the delivery of source materials from the supplier to the manufacturer through to its eventual delivery to the end user.

Does H&M outsource production? ›

Therefore a comparison is made between two of the largest globally active retail groups, namely H&M group and Inditex. H&M does not own any production facilities and therefore operates, using a fully vertically disintegrated supply chain. Meaning they outsource the production of all their clothing produced.

Who is the best supply chain manager? ›

Top 10: Supply Chain Leaders
  • Jim Townsend.
  • Jim Connell. ...
  • Melani Wilson Smith. ...
  • Susan Johnson. ...
  • Kathryn Wengel. ...
  • Taryn Thompson. ...
  • Leslie Fein. ...
  • Alisa Bornstein. ...
Dec 24, 2021

Who is a good supply chain manager? ›

5 essential qualities in a supply chain manager

math skills combined with strong analytical and statistical capabilities to understand supply and demand issues. ability to use data to track orders and shipments, sales trends, demand and any weaknesses and inefficiencies.

Who is supply chain team? ›

A supply chain is the network of individuals, companies, resources, activities, and technologies used to make and sell a product or service. A supply chain starts with the delivery of raw materials from a supplier to a manufacturer and ends with the delivery of the finished product or service to the end consumer.

What are the 5 basic steps of supply chain? ›

The Top-level of this model has five different processes which are also known as components of Supply Chain Management – Plan, Source, Make, Deliver and Return.

What is the best supply chain strategy? ›

A good supply chain strategy is about fulfilling demand, driving customer value, improving responsiveness, facilitating financial success and building a good network. The primary goals of efficient supply chain management should be faster delivery, higher efficiency and accelerated cash flow.

What are the 5 parts of supply chain management give example? ›

Supply management is made up of five areas: supply planning, production planning, inventory planning, capacity planning, and distribution planning. Supply planning determines how best to fulfill the requirements created from the demand plan.

What are the four 4 stages of supply chain? ›

What are the components of your supply chain you should be focusing on right now?
  • INTEGRATION. Integration starts at your strategic planning phase and is critical throughout your communications and information sharing and data analysis and storage. ...
  • OPERATIONS. ...
  • PURCHASING. ...
  • DISTRIBUTION.

What is a supply chain example? ›

Examples of supply chain activities include farming, refining, design, manufacturing, packaging, and transportation.

What is a strong supply chain? ›

A strong supply chain is one that is sustainable and understands the impact of its actions and the strength of the supplier-customer relationship is key in this endeavour.

Does H&M genuinely contribute to a sustainable future? ›

While H&M does make good promises and sustainability commitments for the future which include using recycled and sustainability-produced materials only by year 2030, the fast fashion business model per se isn't sustainable in itself as it supports the “buy-and-throwaway” consumer mentality and still produces waste.

Is sustainability a supply chain issue? ›

Having a sustainable supply chain can also help with supply chain resilience in vulnerable times. When workers are suffering from the negative effects of environmental degradation, this in turn affects the availability, ability and resilience of the workforces that our supply chains depend on.

How is H&M greenwashing? ›

H&M uses green hangtags to identify and market its “Conscious Choice” products, a labelling tactic that suggests garments are either sustainable or more sustainable than other products, despite being manufactured mostly from polyester or recycled plastics, which the plaintiffs claim is a misrepresentation of products ...

How do you solve inventory shortage? ›

8 Ways to Fix Shortage Issues
  1. Dealing with a shortage is no small task. ...
  2. Expedite Parts. ...
  3. Improve Forecasting. ...
  4. Improve Lead Time Accuracy. ...
  5. Eliminate Single Point Failures. ...
  6. Develop a Shortage Attack Team (or better shortage management processes) ...
  7. Improve Supplier Collaboration. ...
  8. Ensure accurate inventory data.

What are three factors that contribute to inventory issues? ›

6 Factors Affecting Inventory Management
  • Financial Factors. Factors such as the cost of borrowing money to stock enough inventory can greatly influence inventory management. ...
  • Suppliers. Suppliers can have a huge influence on inventory control. ...
  • Lead Time. ...
  • Product Type. ...
  • Management. ...
  • External Factors.
Jul 19, 2017

What are the 4 major causes of bullwhip effect? ›

We have identified four major causes of the bull-whip effect: Demand forecast updating. Order batching. Price fluctuation.

What causes the bullwhip effect in supply chain? ›

The bullwhip effect is caused by demand forecast updating, order batching, price fluctuation, and rationing and gaming. Demand forecast updating is done individually by all members of a supply chain. Each member updates its own demand forecast based on orders received from its “downstream” customer.

What is a real life example of the bullwhip effect? ›

Real-world examples of the bullwhip effect

As panic-buying resulted in supply shortages, stores were scrambling to increase their orders and keep their shelves stocked. Further up in the supply chain, manufacturers were also increasing production to meet this excessive spike in demand.

Who is H&M clothing supplier? ›

China: main clothing supplier

As seen in the present graph, China, Bangladesh and Turkey are top three locations where H&M sources its products. This is also true for. In Sweden, where the retailer is headquartered, there are a total of 21 suppliers and factories manufacturing H&M's clothing products and accessories.

Who is bigger Zara or H&M? ›

Swedish fashion retailer Hennes & Mauritz (H&M) has overtaken its main rival Zara to become India's largest clothing brand by revenues in FY19-20, helped by.

What competitive strategy does H&M use? ›

H&M has become one of the leading fast fashion companies using its supply chain and techonology as core competitive advantages. H&M's business model consists of creating value for customers by offering fashion and quality at the best price.

What is a supply chain strategy? ›

A supply chain strategy is the overarching plan that an organization uses to manage the flow of goods and services, from sourcing raw materials to delivering products to customers.

What is a real life example of supply chain management? ›

An example of a supply chain in the food industry includes farming, manufacturing, packaging and transporting food products. By managing the supply chain effectively, companies reduce production costs, avoid shortages of raw materials and deliver products to customers timely.

Why is supply chain so important? ›

Why Is Supply Chain Management Important? Modern supply chains help improve living standards by enabling consumers to buy essential products at lower costs. This is because an effective supply chain streamlines the process of getting products to market, and ultimately to consumers.

What is the highest paying job in supply chain? ›

The 10 High-Paying Careers for Supply Chain Management Majors are:
  • Vice President, Supply Chain Management $155,118.
  • Global Supply Chain Management $114,275.
  • Logistics Manager $104,827.
  • Supply Chain Manager $104,071.
  • Global Commodities Director $103,601.
  • Purchasing Manager $103,289.
  • Strategic Sourcing Manager $100,015.

Are supply chain managers paid well? ›

How much do supply chain managers make? According to the US Bureau of Labor Statistics, the median annual salary for logisticians is $77,030 [1]. On the lower end, logisticians earned less than $45,160 while the higher end earned over $122,390 [1].

Do supply chain managers make a lot of money? ›

The average Supply Chain Manager salary in the United States is $120,639 as of January 26, 2023, but the range typically falls between $105,992 and $137,474.

What are 3 hard skills that a good supply chain professional need? ›

Hard Skills of a Supply Chain Functional Consultant
  • Enterprise Resource Management. ...
  • Business Intelligence Solutions. ...
  • An Understanding of Market Dynamics. ...
  • Risk Management. ...
  • Supply Chain Strategy and Analytics. ...
  • Project Management.
Mar 3, 2022

Is supply chain management a stressful job? ›

In short, supply chain professionals have faced huge amounts of stress over the past two years. Not as much as healthcare workers or other front-line workers, but considerable pressure nonetheless—especially compared to some other white collar functions that have less accountability for disruptions.

What personality type is supply chain? ›

As supply chain managers, ISTJ personality types get to use their skills to figure out the complicated logistics of a company's supply chain. Their detail-oriented approach ensures all data is tracked efficiently, while their critical-thinking skills help them propose solutions for distribution challenges.

Who is the biggest supply chain? ›

Cisco Systems

What are the 7 supply chain functions? ›

Supply Chain includes purchasing, manufacturing, warehousing, transportation, customer service, demand planning, supply planning and Supply Chain management.

What strategies does H&M use? ›

H&M Marketing Strategy
  • The location of your mannequins.
  • The design of the store.
  • Your design team.
  • Focus on a specific audience.
  • Collaborations with celebrities who serve as influencers.
  • The practice of sustainable marketing.
  • The company strives in the online store.
Apr 25, 2022

What is strategic supply chain strategy? ›

A supply chain strategy is the overarching plan that an organization uses to manage the flow of goods and services, from sourcing raw materials to delivering products to customers.

What are examples of supply chain strategies? ›

Some strategies for an excellent supply chain are:
  • Cut inventory costs. Be it a brick and mortar store or an online business, inventory is always present and it costs money. ...
  • Integrate business processes with technology. ...
  • Use an inventory management software. ...
  • Manage inventory risk. ...
  • Take green initiatives.
Jun 10, 2019

What are H&M's weaknesses? ›

Weaknesses. Outsourcing: H&M is immensely dependent on outsourcing. Hence, this is one of its primary drawbacks. Instead of producing their goods in-house, they have more than 900 suppliers in Asia and Europe.

What makes H&M successful? ›

The Secret to H&M's Success: Fast Fashion

Aimed at young, fashion-conscious urban consumers, their products are trendy and they're cheap, bordering on disposable. Fast fashion retailers make their profits by having a high merchandise turnover and by constantly resupplying the product pipeline with the latest trends.

What are the five supply chain strategies? ›

The Top-level of this model has five different processes which are also known as components of Supply Chain Management – Plan, Source, Make, Deliver and Return.

What company is an example of supply chaining? ›

Colgate-Palmolive, which provides household and consumer products to millions of households around the world, has demonstrated agility, resilience, and commitment to supply chain sustainability.

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