Top 3 Technologies Banks Must Embrace to Survive and Stay Competitive (2024)

From transportation and communication to health and entertainment, technology has dramatically disrupted numerous industries and businesses over the past few years. The rising competition from FinTech firms that use technology to create innovative financial products and services around banking and other financial services has forced the financial institutions to respond by innovating themselves.

Today, many savvy lenders and financial experts are using financial technology to improve operations, streamline underwriting processes, determine creditworthiness, offer quick funding, make informed decisions, provide customized lending solutions and forge a strong client relationship.

Remember, most people around the world are not familiar with FinTech and many lenders are reluctant to embrace it. Undoubtedly, those financial experts who adopt, tend to thrive while those who don’t, get left behind. Rather than the traditional focus on products and slow analysis being performed, financial experts can use state-of-the-art technologies to ensure a customer-centric perspective and real-time intelligent data integration.

Being future-focused and staying up to date with the latest technologies can help you stand out from your competitors and make you a better financial expert. Here are a few latest technologies that banks should embrace in 2021 and beyond to survive, stay competitive, and become financial experts of the future.

Robotic Process Automation

  • Top 3 Technologies Banks Must Embrace to Survive and Stay Competitive (1)

Banks and financial institutions today are under huge pressure to optimize costs and increase productivity. Moreover, the scarcity of skilled sources increased inefficiency in processes, and a sharp boost in personal costs, which altogether has given way to the adoption of Robotic Process Automation in the banking sector.

The benefits of RPA in banking are numerous. With RPA, banks require almost no new infrastructure to begin a project. Financial institutions can use existing IT infrastructure to leverage the benefits. Moreover, RPA also helps banks save a lot of time and money.

Implementing RPA within various lending and financial operations make banks execute processes easier and quicker. As RPA can quickly access strategic analytic data and collect relevant information, it enables lenders to automate their processes with little or no development. RPA not only helps gather information but also processes it quickly so lenders complete their work with higher efficiency. Moreover, RPA can significantly boost the quality of compliance processes and improve customer experience.

Here are some of the RPA use cases in banking:

● Customer service

● Compliance

● Accounts payable

● Credit card processing

● Mortgage processing

● Fraud detection

● Know Your Customers (KYC)

● General ledger

● Report automation

● Account closure process

Artificial Intelligence

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Artificial intelligence integration with accounting platforms offers applications such as real-time financial status, data handling, and processing, streamline data entry, as well as automated AR and AP. Updating their lending and financial tasks with the latest AI trends, banks can improve their overall processes and provide better customer services.

And to your surprise, AI has already started impacting the banking and financing industry. Today, AI is being used by financial experts to analyze cash flow patterns and other behaviors of their customers to generate reports showcasing spending patterns. AI can also help lenders transform raw data into meaningful insights in the form of easy-to-understand and visually appealing charts and graphs based on their customers’ financials.

With AI, banks can seamlessly reduce financial errors and workload that allows you to move lender roles. From predictive financial solutions to the smarter assistant, data-driven decision making, risk management, and fraud prevention, there are a lot of ways artificial intelligence will impact financial institutions in the coming future.

API Platforms

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If you’re a bank or an alternative lender or some other financial institution, you may use different tools and software to check the creditworthiness of your borrowers. No matter how great a tool you have at your disposal, it is often insufficient for providing all the essential information you need to make a perfect lending decision.

For example, you may have software that provides you the borrower’s credit history-related data. However, you might also rely on different resources to calculate your risks. In addition to credit score, annual revenue, and collateral, various other factors play a significant role in lending decisions. A financial data APIs helps lenders to bring in a range of data points and insights from a third-party source, generally from FinTechs.

Final Thoughts

Lenders must use API platforms to view, track and examine all the important financial data of their borrowers in one place. Also, banks can use an API to understand their borrowers’ unique funding needs, provide customized loan products, reduce credit risk, future-proof systems, and make informed lending decisions.

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Published by cashflowanalytics

An analytic thinker who passionate about numbers and futuristic data. Master in finance enabled me to think strategically and use data analytics.View all posts by cashflowanalytics

Top 3 Technologies Banks Must Embrace to Survive and Stay Competitive (2024)

FAQs

What are at least three common technologies used within banking? ›

Here's an overview of the current state of technology in the banking industry.
  • Digital Banking: ...
  • Artificial Intelligence (AI) and Machine Learning (ML): ...
  • Robotic Process Automation (RPA): ...
  • Cloud Computing: ...
  • Blockchain Technology: ...
  • Data Analytics and Big Data: ...
  • Cybersecurity and Fraud Prevention: ...
  • Internet of Things (IoT):
Mar 25, 2024

How can banks remain competitive? ›

Effectively deploying powerful technology has become critical to banks' success, for several reasons. Consumers and business customers demand simple, convenient, data-rich, and more tailored digital experiences, and they can easily move their money to whoever has the best offer.

What technology might make banking easier? ›

Digital Platforms: Convenience at Your Fingertips

Thanks to robust digital platforms, banking is now seamless and accessible 24/7. From checking balances and paying bills to transferring funds and applying for loans, everything can be done on your mobile app or online. This shift provides unparalleled convenience.

What are the 3 basic services that banks provide briefly? ›

Three services that banks provide are storing money, saving money, and providing loans. Banks provide a safe, convenient place for people to store money with protection against robbery and FDIC insurance to protect people from losing their money if the bank is unable to repay loans.

What are the advanced technology in banking? ›

Generative AI, machine learning, cloud computing, data analytics, and blockchain are transforming how banks operate, interact with customers, and manage risk. Let's take a closer look at banking technology trends and their impact on the banking industry.

What is the future technology in banking? ›

Digital technology is transforming the banking industry by improving customer experience, increasing operational efficiency, and reducing costs. Artificial intelligence, blockchain, mobile banking, cybersecurity, big data analytics, and augmented reality are among the key trends shaping the future of banking.

How can a bank have a competitive advantage? ›

Service. By placing an emphasis on customer satisfaction, you can compete on service. Customer service that focuses on creating higher levels of customer satisfaction implies employees have good people skills, are trained in customer relations as well as the products they support.

How can technology help a bank run more efficiently? ›

Technology has made banking transactions more efficient and quicker. Online banking permits customers to review their account information at their convenience. It also allows for automatic deposits, automatic bill payments and online electronic transfer of funds from different accounts.

What is the biggest challenge for banks? ›

These are the challenges faced by banking sectors:
  1. Regulatory Changes. One of the biggest challenges facing the banking industry is regulatory changes. ...
  2. Cybersecurity Risks. ...
  3. Customer Expectations. ...
  4. Increasing Competition. ...
  5. Economic Uncertainty. ...
  6. Fintech Disruption. ...
  7. Talent Management.
Mar 27, 2023

What is the next big thing in banking? ›

Like digital, the Age of AI is likely to have a transformative impact on the industry, affecting roles in virtually every part of the bank. Not only is the rapid adoption of gen AI the most important trend for banks in 2024—it's also shaping the other nine trends.

How can we improve technology in banking sector? ›

1. Artificial Intelligence (AI) and Machine Learning (ML) It is estimated that banks can reduce costs by 22% saving nearly 1 trillion by 2030. Top Fintech companies are exploring AI areas to help banks in customer service, credit service, fraud detection processes, and loan decisions.

How technology is disrupting banking? ›

Access: Digital disruptions enable banks to expand their reach beyond traditional geographical boundaries. Through digital platforms, banks can provide services to customers globally, facilitating cross-border transactions, international remittances and increase revenue potential for banks.

What are the 5 most important banking services? ›

The 5 most important banking services are checking and savings accounts, loan and mortgage services, wealth management, providing Credit and Debit Cards, Overdraft services. You can read about the Types of Banks in India – Category and Functions of Banks in India in the given link.

What are the three 3 main functions of a bank? ›

Although banks do many things, their primary role is to take in funds—called deposits—from those with money, pool them, and lend them to those who need funds.

What is the future for banking? ›

Financial institutions are embracing new technologies and investing heavily in digital transformation initiatives. Automation and artificial intelligence are replacing human thinking and urging institutions to revisit their talent landscape and the skills required to stay ahead of the curve.

What are the three types of banking system? ›

They are commercial banks, thrifts (which include savings and loan associations and savings banks) and credit unions. These three types of institutions have become more like each other in recent decades, and their unique identities have become less distinct.

What are the examples of information technology in banking? ›

Examples of commercial banks in India are the State Bank of India, United Bank of India, ICICI Bank, HDFC Bank, etc. Specialized banks are formed with the specific goals of catering to a particular industry or sector. It may focus on export and import or provide financial services to some specific industries.

What is information technology used in banking? ›

Internet banking, mobile banking applications, and digital payment solutions have empowered customers with round-the-clock access to their accounts, enabling transactions, bill payments, and fund transfers at their convenience.

What big data technology is used in banking? ›

Technologies such as artificial intelligence, machine learning, and data analytics play a crucial role in these transformations. decision-making processes. Analyzing large datasets enables financial institutions to make more informed decisions, assess risks, detect fraud, and create personalized services for customers.

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