BENTONVILLE, Ark., July 28, 2021 — Today Walmart announced it will begin offering several of its own technologies and capabilities to other businesses and brands seeking to better serve customers as they increasingly shop across digital and physical storefronts. As part of this effort, Walmart also announced a strategic partnership with Adobe to integrate Walmart’s Marketplace, online and in-store fulfillment and pickup technologies with Adobe Commerce, a leading commerce solution for merchants and brands.
During the last several years, Walmart has built a world class organization that has developed its own technologies and services to meet the rapidly evolving needs of customers at scale. These unique capabilities enable Walmart to better serve customers, create differentiated experiences and grow its business as digital shopping continues to increase.
“We’ve built new capabilities to serve the evolving needs of our own customers, and we have a unique opportunity to use our experience to help other businesses do the same,” said John Furner, chief executive officer of Walmart U.S. “Commercializing our technologies and capabilities helps us sustainably reinvest back into our customer value proposition.”
Through the Adobe Commerce platform, retail businesses will be able to use Walmart’s unique cloud-based services to offer seamless pickup and delivery to their customers. Businesses will be able to reach new customers on Walmart’s fast-growing Marketplace where they can leverage Walmart’s Fulfillment Services to offer 2-day shipping nationwide. The partnership with Adobe to offer these capabilities will help businesses of all sizes improve their customer experience while operating more efficiently.
“The core mission of helping people save money and live better is at the heart of every idea including Scan & Go and checkout technologies, AI-powered smart substitutions and pickup and delivery,” said Suresh Kumar, chief technology officer and chief development officer of Walmart Inc. “Combining Adobe’s strength in powering commerce experiences with our unmatched omni-customer expertise, we can accelerate other companies’ digital transformations.”
“We’re excited to collaborate with Walmart to help Adobe merchants expand their businesses to new channels and offer shopping experiences that increase their competitiveness and fit well with shifting consumer behaviors in an increasingly digital economy,” said Anil Chakravarthy, executive vice president and general manager, Digital Experience Business and Worldwide Field Operations at Adobe.
Walmart has continued to leverage technology, such as machine learning, cloud powered checkout and pickup capabilities to offer more convenience and enhance the overall shopping experience for customers. To learn more about Walmart’s recent innovations, visit corporate.walmart.com.
To learn more about Walmart’s capabilities now offered on the Adobe Commerce platform, visit here.
About Walmart
Walmart Inc. (NYSE: WMT) helps people around the world save money and live better - anytime and anywhere - in retail stores, online, and through their mobile devices. Each week, approximately 220 million customers and members visit approximately 10,500 stores and clubs under 48 banners in 24 countries and eCommerce websites. With fiscal year 2021 revenue of $559 billion, Walmart employs 2.2 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. Additional information about Walmart can be found by visiting corporate.walmart.com, on Facebook at facebook.com/walmart and on Twitter at twitter.com/walmart.
I am a seasoned technology and business enthusiast with a comprehensive understanding of the intersection between retail, technology, and digital transformation. My expertise is grounded in a deep knowledge of recent industry developments and a keen awareness of key players and partnerships. I possess first-hand experience in evaluating corporate strategies, such as those announced by Walmart in their endeavor to extend their technologies to other businesses and collaborate with Adobe for a strategic partnership.
Walmart's move to offer its proprietary technologies and capabilities to other businesses demonstrates a strategic initiative rooted in their years of investment and development. This development aligns with Walmart's commitment to meeting the evolving needs of customers in the rapidly changing retail landscape. The announcement of a strategic partnership with Adobe, a leader in commerce solutions, is a testament to Walmart's intention to enhance its digital and physical storefronts.
Key concepts in the article:
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Walmart's Technological Capabilities:
- Walmart has invested in building its own technologies and services over the past several years to cater to the evolving needs of customers.
- These technologies enable Walmart to serve customers better, create unique experiences, and drive business growth in the digital shopping era.
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Commercialization of Technologies:
- Walmart aims to commercialize its technologies and capabilities to help other businesses meet the evolving needs of their customers.
- The goal is to sustainably reinvest the proceeds back into Walmart's customer value proposition.
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Strategic Partnership with Adobe:
- Walmart has entered into a strategic partnership with Adobe to integrate its Marketplace, online and in-store fulfillment, and pickup technologies with Adobe Commerce.
- The collaboration aims to leverage Walmart's unique cloud-based services through the Adobe Commerce platform, allowing retail businesses to provide seamless pickup and delivery services to their customers.
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Adobe Commerce Platform:
- Retail businesses, through the Adobe Commerce platform, can utilize Walmart's cloud-based services for seamless pickup and delivery.
- Businesses can reach new customers on Walmart's Marketplace, utilizing Fulfillment Services to offer nationwide 2-day shipping.
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Technology Offerings:
- Walmart's technological offerings include Scan & Go, checkout technologies, AI-powered smart substitutions, and pickup and delivery capabilities.
- The integration with Adobe's commerce experiences is expected to accelerate digital transformations for other companies.
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Technological Innovations by Walmart:
- Walmart has been leveraging technology such as machine learning, cloud-powered checkout, and pickup capabilities to enhance customer convenience and the overall shopping experience.
This collaborative approach between Walmart and Adobe signifies a shared commitment to digital transformation, offering businesses of all sizes the opportunity to enhance their customer experiences while improving operational efficiency in an increasingly digital economy.
