What should I know about participating in a Fitbit Care program? (2024)

FAQs

What is the Fitbit Care Program? ›

What is Fitbit Care? Fitbit Care is an optional membership program offered by a sponsoring organization, like your employer or a health plan. A Fitbit care program may include: Fitbit devices at no charge or a discount, access to Fitbit Premium, and a private community for members of the program.

Fitbit Premium is your personalized resource in the Fitbit app that helps you stay active, sleep well, manage stress, and more. Receive personalized insights, your sleep score breakdown, your monthly sleep profile, and a wellness report based on your Fitbit stats.

Instead, only use fresh water and a soap-free cleanser (like Cetaphil) to clean the band.

Plus, many Medicare Advantage plans include covered fitness benefits providing free or subsidized Fitbit devices to their members, while others offer benefits that include dollars to spend on over-the-counter (OTC) products, which increasingly includes Fitbit devices in the catalog.

How much does Fitbit Premium cost? Fitbit Premium costs $9.99/£7.99 per month, or $80/£79.99 if you sign up for a year's membership. The good news is that Fitbit offers a three-month free trial of their Premium membership, so you have 90 days to decide whether or not the features on offer are worth paying for.

Fitbit products contain electrical equipment that could cause injury if not handled properly. Proper handling includes, but is not limited to the following: If you feel soreness, tingling, numbness, burning or stiffness in your hands or wrists while or after wearing the product, please immediately discontinue use.

Both Fitbit Premium and the free version offer sleep insights but some insights are only available on subscription. Fitbit is famous for its sleep-tracking abilities and helping its users learn how to sleep better. The free version offers plenty of insights into this, provided you wear your device to bed every night.

Wrist-based Fitbit devices and Google Pixel Watch series automatically detect your sleep when you wear your device to bed. We recommend wearing your device in a snug wristband while sleeping; don't wear your device in a clip or pendant accessory.

We are no longer selling Fitbit products in select countries—but don't worry! We will continue to sell Fitbit products through select retail partners and support you and the devices you currently own with software releases, security updates, warranty fulfillment, and access to customer service.

What comes with Fitbit for free? ›

With a free Fitbit account, you're looking at health and fitness stats like your activity, weight, and nutrition. Those are tracked on your Fitbit device and will appear in the app itself.

The software on the free Fitbit app provides everything you need for basic health and fitness tracking and does not require a subscription. However, if you want to unlock certain features on some Fitbit models, and get even deeper insight into your health, upgrading to Fitbit Premium is worth considering.

Often, the rash that develops from wearing a Fitbit watch can be attributed to a form of eczema known as contact dermatitis. This condition occurs as a reaction to constant friction, pressure, and sweat between the skin and the Fitbit band.

Even though it may be ok to shower with our water-resistant devices, not doing so reduces the potential for exposure to soaps, shampoos, and conditioners, which can cause long-term damage to your device and may cause skin irritation. We also don't recommend wearing any of our devices in a hot tub or sauna.

The Fitbit rash, if you've not had it, is a nasty, red, itchy rash that happens on the skin where your Fitbit rests. If you look on the forums, you'll see the Fitbit official advice is one of a few answers: Wash your Fitbit and your wrist.

Even with that being the case, the basic Fitbit account can still get you quite far with its free features. With a free Fitbit account, you're looking at health and fitness stats like your activity, weight, and nutrition. Those are tracked on your Fitbit device and will appear in the app itself.

The software on the free Fitbit app provides everything you need for basic health and fitness tracking and does not require a subscription. However, if you want to unlock certain features on some Fitbit models, and get even deeper insight into your health, upgrading to Fitbit Premium is worth considering.

What is the best Fitbit watch for seniors? Thanks to its premium health monitoring features, the Fitbit Sense gets our vote as the best Fitbit for seniors. This smartwatch comes with all the features of the Versa 3 and packs a few more that seniors will find very useful, including an ECG and skin temperature sensors.

FAQs. Do Fitbit wearables feature other SOS or emergency features? No. Currently, no Fitbit features any official SOS or emergency contact options.