Why does apple music keep deleting songs … (2024)

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: Preemus Why does apple music keep deleting songs … (1)

Preemus Author

User level: Level1

30 points

My apple music app keeps deleting my songs and playlists that I’ve downloaded to listen to offline.

Can anyone help?

Posted on Mar 20, 2018 1:20 AM

Posted on Mar 21, 2018 3:59 AM

Hello Preemus,

After reviewing your post, it sounds like you are trying to listen to music while you are offline, but they are no longer there. This can happen if you have Optimize Storage turned on for Music. You'll want to check your settings and adjust accordingly. The following article has some information on this setting.

Delete songs and videos from your iCloud Music Library

Save space on your device

You can save space on your iOS device and automatically remove downloaded songs that you haven’t listened to recently.

  1. Tap Settings > Music > Optimize Storage.
  2. Turn on Optimize Storage.

Why does apple music keep deleting songs … (4)



Thank you for using Apple Support Communities. Have a nice day.

2 replies

Loading page content

Page content loaded

Question marked as Best reply

User profile for user: mario49 Why does apple music keep deleting songs … (5)

Why does apple music keep deleting songs … (6) User level: Community Specialist

Mar 21, 2018 3:59 AM in response to Preemus

Hello Preemus,

After reviewing your post, it sounds like you are trying to listen to music while you are offline, but they are no longer there. This can happen if you have Optimize Storage turned on for Music. You'll want to check your settings and adjust accordingly. The following article has some information on this setting.

Delete songs and videos from your iCloud Music Library

Save space on your device

You can save space on your iOS device and automatically remove downloaded songs that you haven’t listened to recently.

  1. Tap Settings > Music > Optimize Storage.
  2. Turn on Optimize Storage.

Why does apple music keep deleting songs … (7)



Thank you for using Apple Support Communities. Have a nice day.

Link

Why does apple music keep deleting songs I’ve downloaded for offline listening?

Why does apple music keep deleting songs … (2024)

FAQs

Why does apple music keep deleting songs …? ›

Insufficient storage space. Apple Music will automatically delete old songs when there is not enough storage space.

How do I stop Apple Music from automatically deleting songs? ›

Make sure that your iCloud Music Library is enabled on both your Mac and iPhone. To do this, go to Settings on your iPhone, then Music, and ensure that "Sync Library" is turned on. On your Mac, open Apple Music, go to Preferences, and under the General tab, ensure "Sync Library" is checked.

Why does Apple Music keep losing songs? ›

Make sure that all of your devices have Sync Library turned on and signed in with the same Apple ID that you use with Apple Music. If your music library is stored on your computer, check the cloud status of songs to find missing music and resolve issues. Apple Music isn't a backup service.

Why does my iPhone keep deleting my downloaded music? ›

If your songs are automatically deleting, you may have the Optimize Storage feature enabled. If you go to Settings > Music > Optimize storage, you can change or disable this feature from there.

How do I stop iTunes from deleting my synced songs? ›

From the menubar, choose iTunes, then Preferences, and then Devices. Check Prevent iPods, iPhones, and iPads from syncing automatically. Note: To preserve the audio files on your device, make sure this box is checked before you plug in an iPod, iPhone, or iPad.

How to optimize music storage on iPhone? ›

Free up music storage: If iPhone is low on storage space, you can automatically remove downloaded music that you haven't played in a while. Go to Settings > Music > Optimize Storage. Remove music and videos stored on iPhone: Touch and hold a song, album, playlist, music video, TV show, or movie that you've downloaded.

How to recover deleted songs on Apple Music? ›

Restore Your Music to the Device

Open the iTunes Store app on your device. From the iPhone version, go to More > Purchased > Music. In the iPad version, tap the Purchased icon at the bottom and select Music. You should be able to find your missing music from here.

Why does music on iPhone keep cutting out? ›

This sounds like possibly a connection issue. Does this happen on Wi-Fi or cellular? Test on multiple networks to see if it may be isolated to a certain network. If so, it may also be helpful to download some of your songs for offline listening.

Why do my Apple Music songs keep stopping? ›

Things You Should Know. Try switching to a different Wi-Fi access point or using cellular data if Wi-Fi is so slow. AirPods and other earbuds may pause Apple Music randomly if they're dirty or don't fit properly. Turn off Low Data Mode and/or Low Power Mode, and update the Apple Music app.

Why did my songs disappear from my iPhone? ›

If you turn off iCloud Music Library, the iTunes music will be hidden and disappear from your iPhone. And sometimes, updating may cause the iCloud Music Library to be turned off automatically. So please make sure you are signed in to your iPhone with your Apple ID and turn on iCloud Music Library.

How to restore an Apple Music library? ›

Some settings issues or configurations can prevent you from accessing your Apple Music account. To fix it, go to Settings on your iPhone or iPad and open Music. Tap the toggle next to iCloud Music Library to make it green. Wait a few seconds, so your library can sync, and check if your library is there again.

Why do songs become unavailable on Apple Music? ›

Apple Music might not be available for multiple reasons: The song isn't licensed for the country or region you're in. Due to licensing and distribution policies, certain music on the app might not be available in certain regions on countries.

What does clearing Apple Music cache do? ›

Delete the cache to help the app run smoothly again. Do you listen to your favorite music on Apple Music? If you frequently use the app, you could experience performance and stuttering problems after a while. In some cases, Apple Music might not load songs properly.

How do I turn Apple Music to clean? ›

To turn off explicit content in Apple Music on an iPhone or iPad, open the Settings app and tap 'Screen Time. ' Now select 'Content & Privacy Restrictions' and then switch on the toggle next to 'Content & Privacy Restrictions' on the next page.

How do I stop Apple Music from automatically stopping? ›

To ensure your music never stops, you can enable Autoplay, after which Apple Music will keep playing similar music.

How long does Apple Music stay downloaded? ›

Apple Music offline songs can be played at least for 30 days without internet connection. Some users claimed that it worked even after being offline for 2 months and a half. It might be true, even though ideally a monthly subscription service should check its status every 30 days.

How do I cancel Apple Music without losing songs? ›

Canceling your Apple Music subscription should not delete music that you purchased through the iTunes Store or music that you imported from your own CDs. That is, if you did not turn on the iTunes-Match-like feature to match your purchased music against Apple's library and synchronize songs across devices.

Top Articles
Latest Posts
Article information

Author: Horacio Brakus JD

Last Updated:

Views: 6185

Rating: 4 / 5 (71 voted)

Reviews: 94% of readers found this page helpful

Author information

Name: Horacio Brakus JD

Birthday: 1999-08-21

Address: Apt. 524 43384 Minnie Prairie, South Edda, MA 62804

Phone: +5931039998219

Job: Sales Strategist

Hobby: Sculling, Kitesurfing, Orienteering, Painting, Computer programming, Creative writing, Scuba diving

Introduction: My name is Horacio Brakus JD, I am a lively, splendid, jolly, vivacious, vast, cheerful, agreeable person who loves writing and wants to share my knowledge and understanding with you.