Big Bazaar | Reliance : What happens to the Big Bazaar vouchers after the stores have been taken over by Reliance? (2024)

After most of the Future Retail-owned Big Bazaar outlets were taken over by Reliance Retail after it failed to honour its payment obligations, customers are facing a dilemma about the validity of the vouchers they hold.

"We have Big Bazaar vouchers worth Rs 6,000 whose validity is till December 2023 but these cannot be used now after the stores went to Reliance," said 30-year-old Vipul Dulange to Times of India.

"Customer support is providing a toll free number and e-mail id, which are not operational. Big Bazaar should have figured out something for such customers who have vouchers."

"When I enquired about this, a customer service representative said they receive several such mails every day and many files are pending. They won't be able to take any action unless they receive orders," the Times of India report quoted another customer Shivani Awalkanthe, who has vouchers worth Rs 4,000, as saying.

A source quoted in the report said that the money cannot be refunded since the accounts of Future Retail have been frozen. An industry executive said that the 30 stores still remaining with FRL can be used to redeem the vouchers.

The Reliance-Future deal didn't take off after secured creditors of Future Retail refused to give their nod. However, the shareholders and the unsecured creditors had earlier approved the deal with Reliance.

The secured creditors were looking for more details on how the sale proceeds will be apportioned among different creditors.

Future now faces bankruptcy proceedings under the IBC and lenders will look forward to recover their dues through the process.

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Big Bazaar | Reliance : What happens to the Big Bazaar vouchers after the stores have been taken over by Reliance? (2024)

FAQs

Big Bazaar | Reliance : What happens to the Big Bazaar vouchers after the stores have been taken over by Reliance? ›

A source quoted in the report said that the money cannot be refunded since the accounts of Future Retail have been frozen. An industry executive said that the 30 stores still remaining with FRL can be used to redeem the vouchers.

Where can we redeem Big Bazaar voucher? ›

Big Bazaar Gift Vouchers are available in convenient denominations of Rs. 50, 100, 250, 500 & 1000. They are redeemable at all Big Bazaar & Food Bazaar stores across India.

Can I redeem Big Bazaar voucher online? ›

Can I use Big Bazaar Gift Card Online? The coupon code of Big Bazaar is applicable is only to physical stores. It is not applicable to the e-commerce stores by the Future Group.

What is the fate of Big Bazaar? ›

Founded in 2001, Big Bazaar is one of the oldest and largest hypermarket chains of India, housing about 300+ stores in over 120 cities and towns across the country. In February 2022, Reliance Industries took control of over 200 Future group stores and rebranded Big Bazaar as Reliance's Smart Bazaar Stores.

How long is the Big Bazaar Gift Card valid for? ›

The card is valid for 12 months from the date of issue. This card has to be redeemed in full, partial redemption is not allowed. Multiple Gift cards can be used for single transaction. This card cannot be exchanged for Cash or Cheque.

What are the terms and conditions for Big Bazaar gift voucher? ›

The voucher can be redeemed at any Big Bazaar & food Bazaar stores across India. This voucher cannot be exchanged for cash or cheque. No duplicate will be issued if this voucher is lost or misplaced. This voucher is valid for one year from the date of issue.

Can I use Big Bazaar voucher in Reliance? ›

"We have Big Bazaar vouchers worth Rs 6,000 whose validity is till December 2023 but these cannot be used now after the stores went to Reliance," said 30-year-old Vipul Dulange to Times of India.

Can you use vouchers to shop online? ›

An evoucher is a 12-digit code consisting of numbers and upper case letters which can be entered on the website to receive a discount for an online grocery order.

Can I spend my e voucher online? ›

Exclusively for use online, your eVoucher will be available on your checkout page. To use it: Place the things you want to buy in your basket and click Checkout. Click Add and your eVoucher will be added to your order – the payment details at the bottom of the page will update with any outstanding balance owed.

What is the new name for Big Bazaar? ›

Big Bazaar का नया नाम (Big Bazaar New Name)

इन स्टोर्स का नाम स्मार्ट बाजार (Smart Bazaar) होगा. रिलायंस रिटेल अंबानी की अगुवाई वाली रिलायंस इंडस्ट्रीज की रिटेल सेक्टर की कंपनी है.

Who overtook Big Bazaar? ›

Reliance Retail, started earlier in 2006, and is the largest Indian retailer with revenues of over $22 billion a year.

What are the weaknesses of Big Bazaar? ›

Weaknesses in the SWOT Analysis of Big Bazaar

Big Bazaar is not able to make a presence in the international market its presence is restricted to India Only. Big Bazaar has not planned its retail according to lifestyle, taste, and budget. Store opening time is not managed properly.

Can we convert gift voucher to money? ›

You can easily turn gift cards into cash (or more desirable gift cards) through reputable sites like Raise and CardCash. The site you choose will depend on the ease of sale and the type of gift card you have.

How do I redeem my big bazaar wallet? ›

The cashback and offers are credited to your Future Pay wallet and can be redeemed on your next purchase. To redeem the cashback and offers, simply inform the cashier at the payment counter that you want to redeem your rewards. The cashier will then deduct the rewards from the total amount payable.

Does a gift card voucher expire? ›

Loss, expiry and damage

The time it takes for a gift voucher to expire is decided by the vendor – our advice is to check the expiry date as soon as you receive it. There aren't any specific laws that say how long a gift voucher or card should last, meaning they could last anywhere from a few months to a few years.

What happens if my gift card expires? ›

According to the Federal Trade Commission, if the expiration date listed on the card is earlier than these dates, the money can be transferred to a replacement card at no cost. Meanwhile, inactivity fees can be charged only after a card hasn't been used for at least one year.

Do gift cards expire after 10 years? ›

Federal Law Offers Protections

Bank gift cards, which carry the logo of a payment card network (e.g., Visa, MasterCard), are also subject to Credit CARD Act protections and can be used wherever the brand is accepted. Under the law, a gift card cannot expire until at least five years from the date it was activated.

What is the disadvantages of gift vouchers? ›

After purchases are made with a gift card, there may be a small amount of money left, which if not used, whether due to forgetfulness or inertia, ends up as money wasted. You may pay purchase or reload fees to add money. Closed-loop cards limit purchasing power.

What is the difference between gift voucher and gift coupon? ›

Coupons can be directly purchased by the customers (or they can be entered by the admins) whereas vouchers must be entered by the administrators and given to the customer in some way.

What is the difference between gift voucher and e-gift voucher? ›

What is an e-gift card? They are functionally the same as a traditional physical gift card. The only difference is digital delivery. Cash value loaded on to a plastic gift card isn't actually on the gift card itself.

How to redeem Reliance Retail voucher? ›

The cashier will take payment and activate the card. You can now gift this activated card. This can be redeemed in any of the Reliance Digital and iStore outlets on purchase, either in full or part. To check the balance on this card or to check its expiry date, please contact the CRM desk at the Reliance Digital store.

How can I get reliance voucher? ›

Follow these instructions to get a Reliance Digital gift voucher:
  1. Login to your PAYBACK account with your mobile number & PIN. ...
  2. Press the search icon on the top right. ...
  3. On the page that opens up, select the voucher value and quantity.
  4. Hit the “Place Order” button after confirming the details.

Did Amazon buy Big Bazaar? ›

Amazon to acquire 3.58% stake worth ₹745 crore in Big Bazaar owner. Amazon has agreed to acquire a 49% stake in Kishore Biyani's Future Coupons, which owns a 7.3% interest in Big Bazaar operator Future Retail. This gives Amazon a 3.58% indirect stake in Future Retail, worth about ₹745 crore on Thursday.

How long is an e voucher valid for? ›

Compensation e-vouchers are valid for 12 months from the date of your delayed or cancelled train.

How does voucher work? ›

A discount code or voucher code is simply a combination of numbers and letters, that shoppers can enter during the checkout process to redeem a specific discount or offer. A voucher code or discount code may offer a percentage off the total purchase price or a fixed amount off a specific product.

Which vouchers can be used online? ›

Vouchers Redeemable Online
  • VEX Gift Card. Discover over 150 brands with the VEX Gift Card. ...
  • John Lewis & Partners Gift Cards. ...
  • Marks & Spencer Gift Cards. ...
  • ASDA Gift Cards. ...
  • Waitrose & Partners Gift Card. ...
  • Argos Gift Cards. ...
  • Selfridges Gift Cards. ...
  • ASOS Gift Cards.

Does Amazon accept e voucher? ›

A voucher can be used to buy only those items made eligible for it. When a voucher is eligible on an order (where all items in the cart are eligible for the specific voucher), Amazon Voucher will be shown as a payment option on the payment method selection page while placing the order on Amazon.

Do you have to print e vouchers? ›

An e-Voucher is an electronic voucher which is usually delivered to the customer by e-mail or SMS and can be printed and redeemed in store, or redeemed online using a PIN code.

How many times can the e voucher be used? ›

You can only use one e-PIN Voucher to check one result. To check another result of interest, you will require a new e-PIN Voucher. If you misuse an e-PIN Voucher by attempting to check another result different from yours, you will have to purchase another one to check your result.

Who is the biggest competitor of Big Bazaar? ›

Big Bazaar's CEO, Sadashiv Nayak, currently has an approval rating of 86%. Big Bazaar's primary competitors are DMart, Bigbasket, More and 6 more.

What is the biggest bazaar in the world? ›

The Grand Bazaar (Kapalıçarşı) in Istanbul is one of the world's most famous shopping destinations and, at 30,700 square meters, the world's biggest enclosed bazaar.

What are the own brands of Big Bazaar? ›

Brands like Lee Cooper, John Miller, CoverStory, Indigo Nation, Scullers, Knighthood, DJ&C, Bare, UMM, and Ancestry are some of our key brands. The flagship retail brand Big Bazaar is ranked among the most valuable Indian brands (Interbrand), and among the most trusted brands (Nielsen).

Why did the big bazaar lose? ›

Going through an acute financial crisis, Future Retail has shut most of its Big Bazaar stores since February 25 (Friday), and even its website is down as it missed lease payments to Reliance Industries (RIL).

Will Amazon buy Future Retail? ›

Amazon has been against Future Group and Reliance Group's deal that was inked in August 2020 under which Reliance Retail will buy Future Retail's stores and warehouses for ₹24,713 crore on grounds.

What is the dispute between Reliance and Future Group? ›

Reliance Industries “cannot implement” its $3.4 billion deal to acquire core parts of retail chain Future Group after the latter's secured creditors rejected the offer earlier this week, India's most valuable firm said in a stock exchange filing on Saturday.

What is the conclusion of Big Bazaar? ›

ConclusionBig Bazaar is the leading retail chains in the country and is growing with everyday, especiallyin the food product category. With more and more new entrants into the Indian retail market,Big Bazaar is finding it hard to squeeze out more discounts for customers than its competitorsand yet maintain profit.

What are the pros of Big Bazaar? ›

Big Bazaar Strengths
  • Affordability for middle class is provided by Big Bazaar in India.
  • Big Bazaar offers quality,choice and convenience.
  • Wide range of products and service offerings.
  • Strong presence in local market.

Who are Bazaar competitors? ›

Top 10 Alternatives to Bazaar
  • Git.
  • Mercurial.
  • Azure DevOps Server.
  • Subversion.
  • Helix Core.
  • AWS CodeCommit.
  • CVS.
  • Plastic SCM.

Can you transfer money from voucher to bank account? ›

One option is to link the gift card to an online payment service like PayPal, Venmo, or Cash App. Once the card is connected, you can simply forward the money to your bank account. Another option is to use a prepaid debit card that you can link to your bank account.

Does Target buy back gift cards? ›

Target GiftCards, Visa, Mastercard or American Express Gift Cards: Gift cards cannot be returned. Target GiftCards cannot be redeemed for cash or credit except where required by law.

Can you exchange gift cards for cash at Walmart? ›

Walmart does not allow you to exchange or redeem your Walmart gift card for cash. However, you can exchange your Walmart gift card with cash or another gift card at various third-party websites.

Where can I use my Big Bazaar voucher? ›

Big Bazaar Gift Vouchers are available in convenient denominations of Rs. 50, 100, 250, 500 & 1000. They are redeemable at all Big Bazaar & Food Bazaar stores across India.

How do I withdraw money from Big Bazaar? ›

Customers can follow four simple steps to withdraw cash: Visit the dedicated cash counter at the store, swipe their debit/ATM cards, enter the PIN and withdraw up to ₹ 2,000 from their accounts.

Where can I use my Big Bazar card? ›

This card can be used across Big Bazaar and fbb stores across the country. The Big Bazaar PROFIT CLUB Card can be used as a Gift Card for your friends and family, like children living away from home or parents residing in other cities etc.

Where can I use my Big Bazaar wallet money? ›

Customers can shop using Future Pay at over 1500 Future Group stores including Big Bazaar, fbb, Ezone, HyperCity, Central, Easyday Club, Heritage Fresh, Foodhall, Nilgiris, Brand Factory and aLL stores.

How do I redeem my Big Bazaar wallet? ›

The cashback and offers are credited to your Future Pay wallet and can be redeemed on your next purchase. To redeem the cashback and offers, simply inform the cashier at the payment counter that you want to redeem your rewards. The cashier will then deduct the rewards from the total amount payable.

How do I redeem my eVoucher online? ›

To redeem, enter eVoucher code sent via email at the online checkout in the 'Promo code' field at woolworths.com.au when you spend $30 or more for a Pick Up order or $50 or more for a Home Delivery order.

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