Can You Cancel Your SHEIN Order? Here’s What You Need to Know - Playbite (2024)

FAQs

Can You Cancel Your SHEIN Order? Here’s What You Need to Know - Playbite? ›

SHEIN allows you to cancel an order only before it ships. Once it's on its way to you, it's a bit too late for cancellations. Typically, you have a small window of opportunity right after placing your order. Since SHEIN aims to get your fashionable finds out the door quickly, this period might only last a few hours.

As stated above, you can cancel any order that has been placed but not yet shipped. The most difficult case is when your Shein order has already shipped and you still want to cancel it. The first point is that you cannot actually cancel a shipped order. The only option is to return.

They've got your back in these situations. When you cancel your order before it ships, SHEIN processes your refund to your original payment method. It can take a few days to reflect in your account, but rest assured, your money is on its way back to you.

Call the customer service number if you get an email that says that the order can't be cancelled because it has already shipped. In some cases, the customer service representative can stop the shipment in transit. Ask the customer service number how they will process your cancellation.

Typically, SHEIN processes refunds within 7-10 business days after receiving your return package. But remember, this is just part of the journey your money takes to get back to you. Once SHEIN issues the refund, the speed at which the money reappears in your account also depends on your bank or payment service.

Go to " My Orders " and find the order that contains the item(s) you would like to return and click "Order Details". 3. Then click the "Return Item" button, select the item(s) you would like to return, indicate the reason, and click "Next Step." Please note that some items are non-returnable as specified above.

When a Shein order is canceled, the refund is made to a customer's Shein wallet within five business days. After that, a customer can proceed with placing another order or create a withdrawal of the order value to their payment account.

How Do I Withdraw The Money From My Wallet? Simply click the WITHDRAW WALLET CREDIT button, enter the amount you would like to withdraw and click SUBMIT to validate. The funds will be returned to the PayPal account or credit card from which the original payment was taken.

Please log in to your SHEIN account→My Assets to check whether your refund has been applied to your 'Wallet'. Please make sure to log in to the correct account then click ' My Wallet . ' Wallet balances can be used on your next purchase or withdrawn and returned to your original form of payment.

There are a few reasons why SHEIN might cancel an order. One common reason is issues with stock availability. SHEIN's inventory moves quickly due to its popularity and high sales volume, so an item might sell out before your purchase is fully processed. Another reason could be payment processing problems.

Can I edit my order on SHEIN? ›

Quick Answer: Editing Your Order

Here's the deal: Once you've placed your order on SHEIN, you can't change the items in that order. However, you have a small window to cancel the entire order before it moves into processing. During this brief period, you can then place a new order with all the correct details.

If you paid and do not receive the products you'll have to file a dispute. If the order didn't push through, you'll probably get your money back from auto-reversal.

SHEIN might cancel your order for various reasons, such as payment issues, stock unavailability, or website glitches. Often, it boils down to something as simple as a problem with your payment method or SHEIN running out of stock on the item you wanted.