How Much Do Returns to SHEIN Cost? - Playbite (2024)

FAQs

How Much Do Returns to SHEIN Cost? - Playbite? ›

First return is free! After that, it's $7.99 per return, so make sure to bundle items if you need multiple returns. Win SHEIN gift cards by playing games on Playbite!

Return Shipping is free on your 1st return package for any order. You must use the return label ("Return Label") we provide (See "Return Request Process" section below for details), then send the return package to us postmarked within 30 days after the delivery date.

SHEIN is a global online fashion retailer offering a wide range of clothing, shoes, accessories, and home goods at affordable prices. They are known for their low-price, trendy styles, fast-fashion items and frequent new arrivals. Shein offers a free return policy on most items within 45 days of purchase.

The refund will be issued to your SHEIN Wallet or the original payment account, as per your request. Note: The original shipping fee, handling fee and shipping guarantee are non-refundable.

Please note that the first return is free of charge, but you will need to pay a minimum shipping fee of $7.99 for any subsequent returns. The shipping cost may vary based on the weight of the package and the time it takes for the return to reach Shein.

SHEIN's return policy is quite straightforward: you can return all new items bought from its site within 35 days of the purchase date. However, the condition is that all items must be unwashed, unused, undamaged, and unaltered.

Feel free to grab any box that's in good shape and fits your return items snugly. SHEIN is pretty chill about this, as they're more focused on making sure the items get back to them safely rather than what they're packed in. Just make sure the box is secure and won't fall apart during its journey.

The following items cannot be returned or exchanged: bodysuits, lingerie, swimwear, jewelry, DIY Supplies,Event & Party Supplies,Pet Supplies and accessories (except scarves, bags, and mermaid blankets).

Outsourcing labor

One of the key ways that Shein and other fast-fashion brands keep prices low is by outsourcing manufacturing labor to cheaper markets, said Dana Thomas, a Paris-based fashion journalist and author of “Fashionopolis: The Price of Fast Fashion and the Future of Clothes.”

SHEIN takes the returns process seriously. Once an item is returned, it goes through a thorough inspection to ensure it's still in excellent condition. If the item passes the quality check, it's repackaged and put back into inventory.

Why did SHEIN let me keep my return? ›

If you're trying to return a very inexpensive order, the cost of picking it up and shipping it back to SHEIN may outweigh the cost of the order itself. In these situations, it makes more sense for SHEIN to allow you to keep the item. By doing this, SHEIN would actually be saving money.

The refund will be issued to your SHEIN Wallet or the original payment account as per your request. Note: The original shipping fees and guarantee fees are non-refundable.

E-commerce giant Shein is one of the first brands to use the solution, with its customers able to make a box-free return of their online orders at Forever 21's more than 300 stores in the continental U.S.

Your first return on every order is free. Additional returns within that same order incur a $7.99 shipping fee, so be sure to return all your items at once. You can deduct that shipping fee using a Shein shipping label, or you can use another shipping method at your own cost.

Make your Shein return nice and simple. Drop it at your local InPost Locker and leave the rest to InPost – no labels, no printing, no stress.

If you have not received your refund within the standard time frame, please use the refund Acquirer Reference Number to contact your bank for more status updates and information.

The following items cannot be returned or exchanged: bodysuits, lingerie, swimwear, jewelry, DIY Supplies,Event & Party Supplies,Pet Supplies and accessories (except scarves, bags, and mermaid blankets).

SHEIN doesn't strictly require your returns to be in the original bag. However, using the original packaging can make the return process smoother and more straightforward.