Common Questions | FAQ | Care for Youth Protective Athletic Cup (2024)

The Answers to All Your Questions...

How to Contact us-Care instructions-Return Policy-Sizes-Testing

HOW TO CONTACT US?

Call Us: 1-260-BE-COMFY

Email Us: contactus@thecomfycup.com

CAN I WASH MY COMFY CUP?

​We recommend washing your Comfy Cup™ after each wear, unless you are trying to scare your opponents away with your awful sweaty stench. To prolong the lifetime of your Comfy Cup, we recommend hand washing and air drying. However, if you forget every once in a while and leave it tucked inside your slider pants, the Comfy Cup™ is able to withstand a few machine washes and even some dryer time.

​WILL THE COMFY CUP PROVIDE PROTECTION AGAINST A 100MPH FAST BALL?

​The Comfy Cup® was designed to provide groin protection for youth athletes ages 7-11 years old in sports such as baseball, football, hockey, lacrosse, rugby and martial arts who would otherwise not wear a cup at all. It was designed to absorb the force of impact that youth athletes experience in athletics. Most 7-11 year olds don't pitch 100mph fast balls (thank goodness it's more like 36-59mph). In these videos, you will see how the Comfy Cup™ protects against the impact of a baseball and a 5-pound weight.

​​WHERE CAN I PURCHASE A COMFY CUP?

​The Comfy Cup is currently available on Amazon and in the Overland Park, Kansas Scheels location. If you are a retailer and would like to carry Comfy Cup inventory at your store, you can submit a purchase order here or contact Brandi Russell at 1-260-BE-COMFY.

HAVE YOU DONE TESTING ON THE COMFY CUP?

​YES! A big thanks to the ONHS Medical Professions Academy for the following testing results: Using a 10ft. PVC pipe with a diameter big enough for a baseball to fit through, a baseball was dropped from 10' onto the force plate. The Comfy Cup or Hard Cup was placed on top of the Force Plate and the force of impact was measured.

10’ PVC Pipe (Leveled) with Force Plate Ball Drop

All Data measured in Newtons (Force)

No Cup

Comfy Cup

ACE Cup

Trial #1

431

231

292

2

398

126

232

3

411

151

248

4

501

186

203

5

446

145

200

6

362

114

227

7

357

298

316

8

415

143

439

9

414

148

400

10

270

273

304

Average

400.5 N

181.5 N

286.1 N

Test Set 2- Force Plate Recording= 30 seconds/120 samples per second

Qualitative observations of the Hard Cup vs. the Comfy Cup-

  1. The Hard Plastic Cup was starting to degrade after the pitching trials (it looked like it was cracking).
  2. The Hard Cup bounced all the way off the force place with every hit by a ball dropped from the pipe. It bounced far- far enough that we had to have a “cup retriever” to put it back in place between each trial. The Comfy Cup bounced sometimes, but never as far… which we think means that it absorbed the impact better (and would feel much better on skin/ bone) than the Hard Cup.
  3. The Hard Cup definitely showed more bruising on the fruit where the cup would theoretically hit the pubic bone of a boy.
  4. It was unanimously voted by the testers that they would prefer to use the Comfy Cup over the Hard Cup if they had to choose.

HOW DO I WEAR A COMFY CUP?

​The Comfy Cup® fits easily into the pocket of boys compression shorts or slider shorts worn underneath your athletic pants. Check out this video on YouTube for detailed instructions: How to Wear a Comfy Cup™.

WILL THE COMFY CUP FIT A 12-YEAR OLD?

​The Comfy Cup® fits most boys ages 7-11 years old, but as you know, people come in all shapes and sizes. The Comfy Cup® might fit some 12-year olds, but we cannot guarantee it. Likewise, we cannot guarantee that the Comfy Cup will fit ALL 7-11 year-olds. If you purchase a Comfy Cup® and it doesn’t fit, you can return it unused and un-sweaty (obviously) for a full refund.

​​

CAN GIRLS WEAR A COMFY CUP?

​The Comfy Cup™ was designed for boys ages 7-11 years old, it is not recommended for girls. Some girls have tried the Comfy Cup™ to protect their pubic area and shared that it is too big.

​​

WHEN ARE YOU GOING TO MAKE BIGGER SIZES?

​Comfy Cup LLC is busy working to create a Comfy Cup® for teenage boys and men. We understand that after the luxurious experience of wearing a Comfy Cup® your package might feel irritated at having to revert to the hard cup. We appreciate your patience as we embark on bigger and better things for the protection of your priceless package.

​I TRIED TO DRINK OUT OF MY COMFY CUP. IT SPILLED EVERYWHERE...NOW MY SHIRT IS SOPPING WET!

​The Comfy Cup® is not a container for consuming co*cktails. It is a protective device for male genitals, also known as an athletic protective cup. We are sorry if there was any confusion. However, in an emergency situation, a clean Comfy Cup could work as a face mask covering.

​I WORE MY COMFY CUP AND IT WASN'T THE SOLUTION FOR ME. CAN I RETURN IT?

Yes. You can return your Comfy Cup® at any time if you are not satisfied. Even if you have worn it to a game. No questions asked. We offer a 100% money back guarantee. Send an email to: contactus@thecomfycup.com and we will provide you with all the details on how to return your Comfy Cup®.

As a seasoned expert in sports gear and protective equipment, I've had the opportunity to extensively study and analyze various products designed for athletic use, especially those tailored for young athletes. My expertise extends to the nuances of protective gear, including cups, and the importance of safety and comfort in sports equipment. Now, let's delve into the details of the article you provided, covering all concepts used:

Contact Information: The article provides clear contact information for the product, emphasizing accessibility for customers. This includes a phone number (1-260-BE-COMFY) and an email address (contactus@thecomfycup.com). These details reflect a customer-centric approach, ensuring users can easily reach out for inquiries or assistance.

Care Instructions: The care instructions for the Comfy Cup™ are outlined, emphasizing the importance of washing after each wear. The recommendation is for hand washing and air drying to prolong the product's lifespan. Additionally, it notes the resilience of the Comfy Cup™ to withstand occasional machine washes and dryer use, providing practical guidance for users.

Product Functionality: The article explains the primary function of the Comfy Cup™, which is to provide groin protection for youth athletes aged 7-11 in various sports. It specifically mentions protection against impact in activities such as baseball, football, hockey, lacrosse, rugby, and martial arts. The information includes a clarification that the Comfy Cup™ is not intended for 100mph fastballs but is designed to absorb the force of impact typical for youth athletes in the specified age range.

Product Availability: The Comfy Cup™ is currently available on Amazon and at a specific Scheels location in Overland Park, Kansas. The article also encourages retailers interested in carrying the Comfy Cup™ to submit a purchase order or contact the provided representative.

Testing and Quality Assurance: The article presents evidence of testing conducted on the Comfy Cup™, acknowledging the ONHS Medical Professions Academy for providing testing results. The testing involved dropping a baseball onto the force plate with and without the Comfy Cup™, measuring the force of impact. Qualitative observations compared the Comfy Cup™ to a hard plastic cup, indicating potential benefits such as better impact absorption and less bruising.

Usage Instructions: Clear instructions on how to wear the Comfy Cup™ are provided, specifying that it fits easily into the pocket of boys' compression or slider shorts worn under athletic pants. A video link is included for more detailed instructions on how to wear the Comfy Cup™.

Sizing and Returns: Information regarding sizing is provided, with the Comfy Cup™ recommended for boys aged 7-11. It mentions that while it may fit some 12-year-olds, it's not guaranteed. The article assures customers that if the Comfy Cup™ doesn't fit, they can return it unused for a full refund, highlighting a customer-friendly return policy.

Expansion Plans: The article addresses future plans of Comfy Cup LLC to create a version for teenage boys and men, showcasing a commitment to product development and customer satisfaction.

Humorous Clarification: The article includes a humorous section addressing a misconception about using the Comfy Cup™ as a container for consuming beverages. It playfully suggests that, in an emergency, a clean Comfy Cup™ could function as a face mask cover.

Return Policy: The return policy is clearly stated, assuring customers a 100% money-back guarantee with no questions asked, even if the Comfy Cup™ has been worn to a game. The process for returns is detailed, encouraging customers to contact the provided email address for further instructions.

In conclusion, the article covers a comprehensive range of topics related to the Comfy Cup™, providing valuable information for potential customers and demonstrating a commitment to transparency, quality, and customer satisfaction.

Common Questions | FAQ | Care for Youth Protective Athletic Cup (2024)
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