Fitbit Important Safety and Product Information (2024)

IMPORTANT SAFETY AND PRODUCT INFORMATION

REGARDING FITBIT PRODUCTS

Fitbit products may cause skin irritation.

Prolonged contact may contribute to skin irritation or allergies in some users. To reduce irritation, follow four simple wear and care tips: (1) keep it clean; (2) keep it dry; (3) don’t wear it too tight, and (4) give your wrist a rest by removing the band for an hour after extended wear.

For more information visitwww.fitbit.com/product-care. If you notice any skin irritation, remove your Fitbit product. If symptoms persist longer than 2-3 days after removing the device, consult your doctor.

Fitbit products contain electrical equipment that could cause injury if not handled properly. Proper handling includes, but is not limited to the following:

  • If you feel soreness, tingling, numbness, burning or stiffness in your hands or wrists while or after wearing the product, please immediately discontinue use.
  • Do not attempt to replace the battery, open the enclosure or disassembleyour Fitbit product. Doing so will void the warranty and can result in a safetyhazard.*
  • Do not use your Fitbit product if the display is cracked.
  • Substances in a Fitbit product and its battery may harm the environment orcause injury if handled and disposed of improperly.
  • Do not expose your Fitbit product to extremely high or low temperatures.
  • Do not use your Fitbit product in a sauna or steam room.
  • Do not use abrasive cleaners to clean your Fitbit product.
  • Remove your Fitbit product immediately if it feels warm or hot.
  • Charge the battery in accordance with the instructions provided during setup.Only use a power supply that is certified by a recognized testing laboratory and an authorized Fitbit charging cable.*
  • Do not wear your Fitbit product while charging it.*
  • Do not charge your Fitbit product while it is wet.*

* The above instructions do not apply to Fitbit Zip, which has a replaceable battery. Do not attempt to recharge your Zip.

Consult your doctor before use if you have any preexisting conditions that might be affected by your use of any Fitbit product or service.

Do not check call or other notifications, GPS, or other applications on the product’s display while driving or in other situations where distractions could be hazardous. Always be aware of your surroundings when using Fitbit’s products and services.

A Fitbit product is not a toy. Some Fitbit products contains small components that could be a choking hazard, and are not intended for use by small children. Fitbit products are not intended for use by pets.

Unless otherwise specified, Fitbit products and services are not a medical devices, and are not intended to diagnose, treat, cure, or prevent any disease. With regard to accuracy, Fitbit has developed products and services to track certain wellness information as accurately as reasonably possible. The accuracy of Fitbit’s products and services is not intended to be equivalent to medical devices or scientific measurement devices.

Please refer to help.fitbit.com for specific information regarding water resistance for Fitbit products.

Special notice for Fitbit products utilizing PurePulse technology:

PurePulse products have a heart rate tracking feature that may pose risks to users with certain health conditions.

Consult your doctor prior to use if you:

  • have a medical or heart condition;
  • are taking any photosensitive medicine;
  • have epilepsy or are sensitive to flashing lights;
  • have reduced circulation or bruise easily; or
  • have tendonitis, carpal tunnel syndrome, or other musculoskeletal disorders.

SPECIAL NOTICE FOR USING FITBIT MENSTRUAL HEALTH TRACKING FEATURE:

This feature is not intended to be used for contraceptive or other medical purposes. Fitbit does not guarantee or warrant that this feature can be used to achieve particular results. This feature may not accurately predict your menstrual cycles or related information. This feature is intended only to help users monitor and keep track of certain information.

For additional information on using your Fitbit account, and Fitbit’s products and services, visit www.fitbit.com/legal/terms-of-service.

REGULATORY INFORMATION

Federal Communications Commission (FCC) Statement

This device complies with part 15 FCC Rules.

Industry Canada (IC) Information: This Class B digital apparatus complies with CAN ICES-3 (B)/NMB-3(B).

CE Declarations of Conformity for Fitbit Products can be downloaded here:

For other regional-specific compliance information, please visit help.fitbit.com. Download the appropriate user manual for your product and go to the Regulatory and Safety Notices section.

Disposal and Recycling Information. The symbol on the product or its packaging signifies that this product must be disposed separately from ordinary household wastes at its end of life because it contains a battery and is electronic equipment. Ensure that you dispose of your Fitbit product at a recycling center. Each country in the European Union has its own collection centres for batteries and electronic equipment recycling. For information about where to recycle your Fitbit product, please visit help.fitbit.com, or contact your local waste management authority or the retailer where you bought the product.

  • Do not dispose of your Fitbit product with household waste.
  • Disposal of the packaging and your Fitbit product should be done in accordance with local regulations.
  • Batteries are not to be disposed of in municipal waste stream and require separate collection.

LIMITED PRODUCT WARRANTY

For information on product warranties and returns, visit www.fitbit.com/returns.

Fitbit Important Safety and Product Information (2024)

FAQs

Does Fitbit have safety features? ›

Neither Fitbit's smartwatches nor fitness trackers feature any fall detection smarts or an equivalent safety feature. If you want a device that includes Fitbit flavor and fall detection, your only alternative is the Google Pixel Watch.

What information does a Fitbit provide? ›

Device info

When you use a Fitbit device, we collect data to estimate a variety of metrics like the number of steps you take, your distance traveled, calories burned, weight, heart rate, sleep stages, active minutes, and location. So, then we can show you your stats and progress.

What type of product is a Fitbit? ›

Fitbit types: Fitness trackers.

What materials are used to make a Fitbit? ›

Materials. The band that comes with Sense is made of a flexible, durable elastomer material similar to that used in many sports watches. The housing and buckle on Sense are made of anodized aluminum.

Is Fitbit sensor safe? ›

Medical experts agree that wearable devices are almost certainly benign. “I think right now there's really no evidence that would support that there's a problem there,” says John Sweetenham, MD, a hematologist at University of Utah's Huntsman Cancer Institute.

What are some weaknesses of Fitbit? ›

Weaknesses of Fitbits

Although the Fitbit measures everything from your sleep schedule to calories burned, it only cares about steps for fitness. Steps are a simple and easy measurement, but they're not the end-all to fitness.

Why is Fitbit important? ›

People wear a Fitbit on their wrist to track their daily steps and help them improve their health and fitness. Depending on the specific model of Fitbit, a person may also use it for: tracking their sleeping patterns. monitoring and tracking their heart rate.

How should Fitbit overcome the threats and obstacles it faces? ›

Q3. How should Fitbit overcome the threats and obstacles it faces? Ans) Fitbit should be transparent about where the user data is going. By doing so they would be able to gain the trust of their customers and assure them to have faith in their company.

Are Fitbits actually useful? ›

Most of the devices can tell you exactly how far you ran, how high your heart rate goes during a workout, and how active you've been during a day. If you don't care about any of those specific fitness tracker details and are happy with just getting some exercise in, a Fitbit might be a waste for you.

Is Fitbit FDA certified? ›

Fitbit has received approval from the US Food and Drug Administration for an algorithm that can identify atrial fibrillation (AFib). "Our new PPG AFib algorithm can passively assess your heart rhythm in the background while you're still or asleep.

Is Fitbit regulated by FDA? ›

Thanks to the FDA's approval, there are two ways to detect AFib with Fitbit, including via the ECG app and via the PPG-based algorithm.

Is Fitbit an FDA medical device? ›

The Fitbit Sense and similar wearables such as the Apple Watch aren't intended for medical diagnosis, a distinction that gadget makers are very clear about.

Do Fitbits use batteries? ›

Fitbit devices come with a rechargeable lithium-ion battery. Clip the end of the charging cable to the port on the back of the tracker. The pins on the charging cable must lock securely with the port.

Is Fitbit a brand or product? ›

Fitbit (stylized as fitbit) is an American consumer electronics and fitness company. It produces wireless-enabled wearable technology, physical fitness monitors and activity trackers such as smartwatches, pedometers and monitors for heart rate, quality of sleep and stairs climbed as well as related software.

Can a Fitbit cause skin irritation? ›

The Fitbit rash may be an allergic response to allergens present in the materials of the watch itself. Some of those materials include leather dyes, metals, and rubber accelerators. Exposure to any of these materials can cause a rash to appear on your wrist if you're more sensitive to the substance.

Are Fitbits safe to wear at night? ›

They're often worn clipped at the hip or waist (near internal organs), or around the wrist. Since people often sleep with their hands near their heads, says Davis, this can cause significant nighttime exposure near the brain. For this reason, she suggests avoiding wearing the device on your wrist while you sleep.

Can a Fitbit watch be hacked? ›

"An attacker sends an infected packet to a fitness tracker nearby at Bluetooth distance then the rest of the attack occurs by itself, without any special need for the attacker being near," Apvrille said. While the Fitbit uses encryption, the Bluetooth transmitter itself is apparently wide open, allowing attackers in.

Does Fitbit have a seizure alert? ›

While the Fitbit Charge 2 can detect seizures, the smartwatch also has the potential to return false alarms.

How did Fitbit fail? ›

Although it had GPS capabilities, Fitbit chose to develop its own operating system rather than going with Android and it had few compatible apps to go with it. Considering the far more robust Apple ecosystem, it's clear why the Ionic failed. Another problem for Fitbit is that the market for devices has split.

Why do Fitbits not last long? ›

Similar to other electronics which use Lithium-ion batteries, Fitbit batteries will naturally degrade due to wear and tear. For this reason, the battery is often one of the first things to break, so you need to keep it healthy.

Why are Fitbits being recalled? ›

Fitbit is recalling about 1.7 million Ionic smartwatches sold globally because the product's lithium-ion battery can overheat, posing a burn hazard, the U.S. Consumer Product Safety Commission (CPSC) announced Wednesday.

What are health benefits of a Fitbit? ›

It keeps track of my activity level, heart rate, and weight. The device also keeps track of my nutritional intake and my sleep patterns. The free information that I receive from this device is all that I need at this point in my life. Fitbit works better with the Fitbit device compared to my smartphone.

What technology is used in Fitbit? ›

What is it? The Fitbit uses a 3-axis accelerometer that can track the number of steps taken, in addition to a few other features such as distance traveled, calories burned, and number of floors climbed. An accelerometer is an electromechanical device that measures acceleration forces.

What is Fitbits competitive advantage? ›

While many companies have multiple variations of one basic product, Fitbit has multiple types of products, and variations with in each group, as well as multiple levels of functionality and price, from basic step monitoring to advanced GPS, heart rate, and sleep monitoring.

What are the most important elements of Fitbit's competitive strategy? ›

Their current strategy is to pursue a premium, differentiating positing in the U.S. market, by offering quality products that increase their customers' willingness to pay. However, competitors are working hard to gain market share.

What challenges can you do on Fitbit? ›

Find more ways to stay motivated by competing with friends and family in Fitbit Challenges.
  • Daily Showdown.
  • Goal Day.
  • Weekend Warrior.
  • Workweek Hustle.

How do I secure my Fitbit? ›

Turn on two factor authentication to add an extra layer of security to your Fitbit account.
...
To help keep your Fitbit account secure, remove or revoke access to devices that:
  1. You don't recognize.
  2. Were used to log in to your account at a location or time you don't recognize.
  3. Show a web browser you don't normally use.

What are the benefits of a fitness tracker? ›

A fitness tracker may help. Studies show that consistently using a fitness tracker—a device that tracks your movement, such as a traditional pedometer or other wearable device, or a smartphone app—can increase your steps per day by more than a mile, especially if you establish a heart-smart daily goal.

Are people with Fitbits healthier? ›

The study concluded that fitness trackers did not significantly improve health outcomes, even with incentives. For real positive effects on health, longer-term incentives would need to be implemented if activity trackers are to be effective.

Does Fitbit do blood pressure? ›

Can Fitbit measure blood pressure? Since Fitbit's own study was just launched in April 2022, there are no results available yet. However, the Fitbit devices will estimate blood pressure using pulse arrival time, which does have some available data.

Is Fitbit data protected by Hipaa? ›

If someone simply goes to the store and buys a wearable device, a Fitbit for example, Fitbit is not a HIPAA covered entity, therefore the data the company and their devices collect is not bound by or protected under HIPAA.

Is there a class action lawsuit against Fitbit? ›

(Reuters) - Google Fitbit has been hit with a class action that says its smartwatches are prone to overheating and burning their users, including many devices that were not part of a recent product recall.

Which Fitbit devices have been recalled? ›

The Details
  • Devices affected: This recall involves only the Fitbit Ionic smartwatch. ...
  • The problem: Fitbit has received at least 115 reports in the U.S.—and 59 reports internationally—of the battery in the Ionic watch overheating, according to the CPSC.
May 3, 2022

Is Fitbit heart rate FDA approved? ›

Google-owned Fitbit wins FDA clearance for its heart-monitoring algorithm. The news: Google-owned Fitbit received FDA clearance for its new photoplethysmography (PPG) algorithm to identify atrial fibrillation (AFib), per a company blog post.

Has Fitbit watch been recalled? ›

Product recall for Fitbit Ionic Smartwatch presenting a risk of burns as the battery can overheat.
...
Product information.
TypeGadgets - Smart Watch
Model NumberFB503
Production periodJanuary 2017 to December 2020
Country of OriginTaiwan and China
2 more rows
Mar 9, 2022

Do doctors use Fitbit data? ›

Most wearable fitness trackers, except Apple Watch Series 4's EKG and irregular rhythm notification features, are not cleared by the FDA or approved to diagnose or treat any conditions, so doctors are wary about using the data to treat patients.

Why is Fitbit not a medical device? ›

With regard to accuracy, Fitbit has developed products and services to track certain wellness information as accurately as reasonably possible. The accuracy of Fitbit's products and services is not intended to be equivalent to medical devices or scientific measurement devices.

Do wearables need FDA approval? ›

Wearable devices—mostly in the form of watches, bracelets, vests or glasses—are not regulated if they are intended for general wellness uses, which include maintaining or encouraging a general state of health or activity, or reducing the risk or impact of chronic disease.

What FDA regulation is required for medical device compliance? ›

The MDR regulation is a mechanism for FDA and manufacturers to identify and monitor significant adverse events involving medical devices. The goals of the regulation are to detect and correct problems in a timely manner.

Does Fitbit use Wi-Fi or Bluetooth? ›

Fitbit trackers, watches, and Fitbit Aria Air use Bluetooth Low Energy (BLE) technology to sync with phones and tablets. Fitbit Aria and Fitbit Aria 2 use Wi-Fi to connect directly to your router. To make sure your device can sync with the Fitbit app, visit fitbit.com/devices.

How long does a Fitbit last before it dies? ›

In other words, Fitbits have batteries that can last days after each charge, between five and seven days. The best part is that the battery does not have to die on you. The brand reminds you to charge it when the battery drops to 25%. The battery can still last one day at this percentage.

How many years does a Fitbit battery last? ›

If you use built-in GPS regularly: Charge 4 and Charge 5 have a battery life of up to 4 days. If you use built-in GPS continuously, Charge 4 and Charge 5 have a battery life of up to 5 hours, Ionic has a battery life of up to 10 hours.
...
Can I extend my Fitbit device's battery life?
Device NameBattery Life
Fitbit ZipUp to 6 months
Fitbit Flyer6-hour playtime
7 more rows

Who is Fitbit's target audience? ›

As defined in the previous assignments, Fitbit's target customers are working professionals aged 25-40, with a medium income and a good level of education. People from this consumer group are often too busy to engage in regular exercise.

Who makes Fitbit products? ›

Fitbit Inc (Fitbit) a subsidiary of Google LLC, is a health and fitness solutions provider. The company involved in the production of connected fitness devices.

Is Fitbit light harmful? ›

Fitbit say: "Allergy to visible light is extremely rare and the PurePulse LED lights are on the visible spectrum, similar to the lights in your home or office. The LED lights have very low power so they won't burn your skin, and they're programmed to shut down if your device freezes or can't find a signal.

Can a Fitbit overheat? ›

Fitbit smartwatches and fitness trackers share the same defect — a tendency to overheat, thereby causing burns or creating fire hazard, two plaintiffs from Pennsylvania and California alleged in a lawsuit, The Verge reported.

Do all fitness trackers emit radiation? ›

Overall, having a fitness tracker is important to track your activity so you can meet your fitness goals. Devices with Bluetooth & wifi capabilities do emit EMF radiation but you can disable these features to reduce your exposure on some devices.

Does Fitbit have SOS feature? ›

Unfortunately, no Fitbit smartwatch or fitness tracker includes SOS or emergency features. This means the flagship Sense, older models like the Versa 2, fitness trackers like the Charge 5, and kids' smartwatches like the Ace 3, lack this critical feature.

Does Fitbit have incident detection? ›

These apps use built-in accelerometers to detect a fall and then send a warning, but they cost extra and may not be exactly what you're looking for. So, let's keep it simple: Fitbit Sense does not include a fall detection feature at the time of writing.

Can you wear a Fitbit if you have epilepsy? ›

Yes, you can. Many Seer app users do this. The use of a Fitbit smartwatch along with the Seer app is useful, but it is not at all essential so do not worry if the person with epilepsy cannot wear a Fitbit.

What watches can call 911? ›

The Apple Watch is the only device that does not have a 24/7 monitoring center—it links directly to 911.

Can you call 911 on Fitbit versa? ›

Better Alerts Fitbit Smart Watch™ (Ionic & Versa) Application allows the user to press the Top Button if they just need a little help from a Caregiver or Emergency Contact while the Bottom Button contacts 911 or Emergency Call Center directly.

What's better Apple Watch or Fitbit? ›

If you're only interested in an activity tracker for fitness and you want to save a few dollars, Fitbit is the way to go. But if you have an iPhone and don't mind the cost, consider the Apple Watch. You'll get excellent fitness tracking abilities plus all the other features that come with this clever Apple device.

Does Fitbit cover accidental damage? ›

An extended warranty called the Fitbit Protection Plan (FPP) is available for purchase with certain Fitbit products purchased in the United States from fitbit.com. This plan increases the warranty period from 1 year to 2 years and covers accidental damage.

Can Fitbit tell if you're stressed? ›

Your stress management score in the Fitbit app can help you see how your body responds to stress based on your heart rate, sleep, and activity level data. You can also reflect on how stressed you are to see connections between how you feel and your score.

Can Fitbit detect stroke? ›

Not intended for use by people under 22 years old or with other known arrhythmias. Neither of these features can detect heart attack, blood clots, stroke or other heart conditions.

Does the Fitbit alert you to irregular heart beat? ›

Fitbit smartwatches and trackers have optical sensors that can detect the pulse of blood that goes to your wrist with every heartbeat. The Fitbit Irregular Rhythm Notifications feature collects heart rhythm and motion data to check for signs of AFib.

Does Fitbit get texts and calls? ›

Your Fitbit device can receive notifications from your nearby phone to keep you informed, including calls, texts, meeting alerts, and app updates.

What watches can detect seizures? ›

Embrace2 is the only FDA-cleared wrist-worn wearable in epilepsy. It detects possible convulsive seizures and instantly alerts caregivers, whether they're sleeping next door or are living miles away. Created to offer round-the-clock safety and comfort, to help people with epilepsy get help when they need it most.

Can your phone trigger epilepsy? ›

Phones are generally safe, but there are some ways they can potentially provoke seizures in people with epilepsy. By being aware of these risks you can avoid potential triggers: Photosensitive epilepsy: People with photosensitive epilepsy could have their seizures triggered by their smartphones in a number of ways.

Is there a device that detects seizures? ›

A seizure alert device may help notify others if a seizure happens. There are a few devices available that can detect repeated shaking movements during a seizure. These may work with tonic-clonic seizures or focal motor seizures with enough movements to trigger the device.

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