How can I cancel my Costco Membership? (2024)

FAQs

How can I cancel my Costco Membership? ›

How can I cancel my Costco Membership? To cancel a membership, the Primary Member can: Speak with a team member at any warehouse membership counter and receive an immediate refund, or... Call our Member Services Center at 1-800-774-2678 ... Make Checkout Fast and Easy with a Digital Payment Card!

The two ways you can cancel a Costco membership are in person or over the phone. You will need your membership card and your ID. However, if you cannot find your membership card, you can provide the Costco agent with your physical address, the contact number associated with your account, and your birth date.

On Membership: We will refund your membership fee in full if you are dissatisfied. On Merchandise: We guarantee your satisfaction with every product we sell and will refund your purchase price, with the following exceptions: 1.

If you no longer have a valid Costco membership, you'll be notified that your Costco Anywhere Visa Card will be cancelled. Any cash back rewards accumulated but not yet distributed in the form of a credit card reward certificate will be forfeited, unless prohibited by law.

This rewards program can allow those who shop at Costco regularly to break even on the yearly membership fee. If you spend $6,000 annually on eligible purchases, you'll earn $120 in annual rewards -- meaning you'll have earned your membership fee back by shopping. Members who spend more money can earn more rewards.

Costco is really good about issuing refunds for unwanted purchases. Making an exceptionally large number of returns could cause your membership to be revoked, especially if your returns themselves aren't reasonable.

Risk-Free 100% Satisfaction Guarantee

On Membership: We will cancel and refund your membership fee at any time if you are dissatisfied.

You're not finding the time to actually get there

Some people save money each week shopping at Costco. But if you can't remember the last time you set foot in a store or actually used your membership, then it may be time to cancel. That membership isn't going to do you much good if it's not being used.

If you downgrade before you've received your 2% annual reward, you'll get your $60 back. Any rewards you've earned will be forfeited since you're not keeping the Executive membership. If you've already received your 2% annual reward, Costco will deduct that from your refund.

Filling up at Costco could be much easier on your wallet. There's much to be gained by getting a Costco membership when you're older. Unfortunately, though, Costco doesn't offer senior discounts. You'll need to prepare to pay $60 for a basic membership or $120 for an Executive membership.

What is the one thing that will cause Costco to discontinue your membership? ›

According to Costco's Member Privileges and Conditions, the retailer has the right to cancel a membership at any time. Stealing or committing fraud of any kind may lead to a canceled membership. Any threatening behavior toward an employee may also lead to cancellation.

Costco has no restrictions on when you can cancel and states on its site: "We are committed to providing quality and value on the products we sell with a risk-free 100% satisfaction guarantee on both your membership and merchandise."

The entry-level cost of joining Costco is $60.00 per year. If paying the 5% surcharge on your purchases is less than $60, it would not make sense for you to join Costco just to avoid it. You'd be better off doing your online shopping as a non-member and paying the slightly higher prices.

Calculating if the $120 Executive Membership is worth the upcharge is simple. Because you get 2%, you'll need to spend $3,000 to receive $60 in cash back. At that point, your effective annual membership rate is back down to $60.

Option 1: Simply scroll to the bottom of any promotional email and select the "Unsubscribe" link at the bottom to stop receiving Costco offers. Option 2: If you're a registered shopper on Costco.com, visit Preferences in your Costco.com Account, and uncheck the appropriate box.

To review or make changes to your membership information on our website, select Sign In / Register, in the upper right-hand corner of the Costco.com home page. (Keep in mind, you will need to be the Primary Member or Account Manager and verified before you can review or make any membership changes online.)