App to be removed, but access will continue
The Postal Service will discontinue one of its two mobile applications that offer Informed Delivery, the free feature that allows customers to preview their incoming mail.
The app that is being discontinued is a standalone application that only offers users access to their Informed Delivery information. Among Informed Delivery’s 38 million users, about 750,000 use this app.
This app will be removed from all download platforms — including the Android, iOS and Windows app stores — this summer. Users will receive notifications about the app being discontinued.
Customers will still be able to access Informed Delivery notifications through their mobile devices using the regular USPS Mobile app, as well as through their email and usps.com.
