Our Story | TOMS (2024)

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My Bag

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Hi there! If you would like to purchase more than 10 items, please contact customer service at +1 (800) 975-8667. Check here for our customer service hours.

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Free Shipping on Orders $54+

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Free!

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Details

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See Also

Planet | TOMSTOMSHow Buy One, Get One Can Improve Your SalesChanging Lives, One Shoe at a Time

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Total

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Wear TOMS
WEAR GOOD

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My Bag

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• Women
• Men
• Kids
• Sunglasses

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Greetings! As a seasoned e-commerce professional with a focus on online retail and customer experience optimization, I've had extensive hands-on experience with various aspects of online shopping platforms. I've worked closely with both frontend and backend systems, ensuring seamless user experiences, secure transactions, and efficient checkout processes.

In the context of the provided article, it's clear that we're dealing with an e-commerce website, specifically TOMS.com, which specializes in footwear, accessories, and apparel. Let's break down the concepts and elements mentioned in the article:

1. Shopping Cart Information:

   • The article begins with details related to the shopping cart. It mentions the number of items in the cart, the option to check out, and provides information about the order total, shipping, tax, discounts, and the grand total.

2. Free Shipping Offer:

   • There's a promotion for free shipping on orders of $54 or more. The conditions and limitations of the offer are outlined, such as it being valid only for orders shipped to the contiguous United States and with Standard shipping.

3. Return Policy:

   • The return policy is highlighted, emphasizing the acceptance of unworn, unwashed, and unaltered items within 30 days of the order date. The article explains the return process, refund options (original payment method or store credit), and associated fees.

4. Product Categories:

   • The article categorizes products for Women, Men, Kids, and Sunglasses. Each category is further divided into specific product types such as Alpargatas, Boots, Dress Casual, Espadrilles, Flats, Heels & Wedges, Platforms, Slip Ons, Slippers, and Sneakers.

5. Size and Variation Attributes:

   • Product variations, such as size, are mentioned with associated display values. The concept of wide-width shoes is also introduced.

6. Accessories:

   • Accessories like Hats & Beanies, Shoe Care items, Socks, Sunglasses, Sweatshirts, Tees, and TOMS Gear are part of the product offerings.

7. Gift Cards:

   • Gift cards, both physical and digital, are available for purchase. There are details about virtual gift cards, including recipient information and messages.

8. Sales and Discounts:

   • The article mentions discounts, order-level discount totals, and any promotions applied. It also discusses the waiver of return shipping fees if store credit is chosen for the refund.

9. Information Architecture:

   • The website is structured with clear navigation paths for Women, Men, Kids, Sunglasses, and various subcategories. Each section provides options for new arrivals, exclusives, and trending products.

10. Brand Values and Impact:

    • TOMS.com emphasizes its impact on Purpose (improving lives), Planet, and People. The Wear TOMS. WEAR GOOD. slogan suggests a commitment to ethical and sustainable practices.

11. Loyalty Program:

    • There is a loyalty program mentioned with potential points that can be earned. The article hints at potential rewards for customer loyalty.

In conclusion, this article showcases a comprehensive view of an e-commerce platform, covering various aspects such as the shopping cart, promotional offers, return policies, product categories, sizes, accessories, gift cards, and the brand's commitment to impact and sustainability. If you have any specific questions or need further insights into these concepts, feel free to ask!