Top 10 Department Stores in the World 2020, Top Department Stores | Global Department Store Industry Factsheet (2024)

The Current State of the Top 10 Department Stores in the World

The top 10 department stores in the world are contributing to a fast-growing global department store industry in 2020. The global department store industry is projected to grow at a CAGR of 5% by 2025. Macy’s, Kohl’s, and Sears are the top department stores in the world by revenue. The global department store industry is mainly dominated by chains from the USA, Japan, and the UK, but this detailed breakdown conducted by BizVibe adds new companies on the list from all over the world.

This fact sheet is to assist business professionals, investors, and everyday readers that are interested in gaining insights into the global department store industry including:

  • Discover what the top 10 department stores in the world are in 2020?
  • Global department store industry analysis — what’s the outlook and growth projections in the industry?
  • Connect with the top department stores in the world on BizVibe.

BizVibe is already helping the world’s largest department store chains connect. Connect and track the latest news and insights from these companies.

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Global Department Store Industry Overview

What are department stores? A department store is a retail establishment offering a variety of consumer goods in different product categories known as “departments”. Some of these departments include clothing, furniture, home appliances, toys, cosmetics, houseware, gardening, toiletries, sporting goods, do it yourself, paint, and hardware. Currently, the global department store industry is poised to reach USD 683.7 Billion by 2025. Some of the most popular names associated with department stores are Macy’s, Nordstrom, Sears, and more. This post will breakdown the top department stores in the world by notoriety and revenue in 2020.

Top Global Department Store Industry Statistics and Trends Driving Growth

  • The department store industry in the USA is worth USD 100 billion in 2020.
  • The global department store industry is projected to grow by USD 198. 5 Billion, growing at a CAGR of 5%.
  • The USA is expected to maintain a 3.9% growth in the department store industry.
  • Overall, the global department store industry is poised to reach USD 683.7 Billion by 2025.
  • Macy’s is the world’s largest department store chain by revenue, surpassing USD 24.97 billion in 2019.
  • Online department stores are on the rise as many physical stores besides flagships close down.

Ranking the Top 10 Department Stores in the World 2020

The top 10 department stores in the world have been dominating the market for decades and are transitioning to a new age of technology and online retail. The following companies built the global department store industry that provides us with all the convenient household products we enjoy today. This is BizVibe’s list of the top department stores in the world today.

1. Macy’s

Ranking number on the list of the top 10 department stores in the world in 2020 is Macy’s, an American department store chain founded in 1858 by Rowland Hussey Macy. Macy’s is the world’s largest department store chain in terms of revenue, with last year’s revenue surpassing USD 24.97 billion across its 613 locations worldwide. Macy’s was founded in 1858 in New York and is the top department store in sales. Macy’s flagship store Herald Square in Manhattan is one of the largest department stores in the world in terms of size.

Macy’s is influential among the list of department stores on this list due to stellar growth and consistent sales in the global department store industry. Macy’s is currently innovating by transforming 282 of its stores to pick and ship orders — integrating stores with technology for the better.

  • Founded: 1858
  • Macy’s Headquarters: New York, New York, USA
  • Macy’s Total Revenue: USD 24.97 billion
  • Macy’s Number of Locations: 613

Macy’s Product Line 2020

  • Clothing
  • Footwear
  • Accessories
  • Bedding
  • Furniture
  • Jewelry
  • Beauty products
  • Housewares

2. Kohl’s

Kohl’s ranks 2nd in our list of the top 10 department stores in the world in 2020, with last year’s revenues exceeding USD 20.22 billion. Kohl’s is an American department store retail chain, operated by Kohl’s Corporation, that has over 1,158 store locations worldwide making it one of the world’s largest department store chains by the number of stores in operation and revenue. Originally starting as a grocery store, Kohl’s branched out as one of the largest department store chains in the world shortly after in 1962. Currently, Kohl’s operates some of the largest brands including Dana Buchman, Vera Wang, and Narciso Rodriguez.

  • Founded: 1962
  • Kohl’s Headquarters: Menomonee Falls, Wisconsin, USA
  • Kohl’s Total Revenue: USD 20.22 billion
  • Kohl’s Number of Locations: 1,158
  • Kohl’s Number of Employees: 85,000

Kohl’s Product Line 2020

  • Clothing
  • Footwear
  • Bedding
  • Furniture
  • Décor
  • Jewelry
  • Toys
  • Appliances
  • Beauty products
  • Electronics
  • Housewares

Kohl’s Brand Line 2020

  • Top luxury department stores: Dana Buchman, Vera Wang, and Narciso Rodriguez.
  • Top celebrity brands: Avril Lavigne, Lauren Conrad, Daisy Fuentes, Paula DeAnda, Jennifer Lopez, Marc Anthony, and Tony Hawk.
  • Candie’s and Mudd Jeans

3. El Corte Inglés

Ranking 3rd on this list of the top department stores in the world is El Corte Inglés, the biggest department store group in Europe. El Corte Inglés is headquartered in Madrid, Spain, and serves Spain, United Kingdom, Andorra, France, and Portugal employing 90,004 at its stores. As of 2020, El Corte Inglés is Spain’s only remaining department store.

El Corte Inglés’ flagship store includes many designer boutiques including Hermès, Louis Vuitton, Cartier, Armani, Armani Jeans, Armani Collezioni, and Gucci.

  • Founded: 1940
  • El Corte Inglés Headquarters: Madrid, Spain
  • El Corte Inglés Total Revenue: USD 17.01 billion
  • El Corte Inglés Number of Employees: 90,004

El Corte Inglés Product Line 2020

  • Clothing
  • Footwear
  • Accessories
  • Bedding
  • Furniture
  • Jewelry
  • Beauty products
  • Housewares

El Corte Inglés Brand Line 2020

  • Hermès, Louis Vuitton, Cartier, Armani, Armani Jeans, Armani Collezioni, Gucci, Loewe, Dockers, Ralph Lauren, Bulgari, Dior, Dior Homme, Georges Rech, Versace, Hugo Boss, Boss Woman, Ermenegildo Zegna, Tommy Hilfiger, Dolce&Gabbana, Burberry (men/women), Façonnable, Pal Zileri, Paul & Shark, Lacoste, Pavillon Christofle, CH by Carolina Herrera, Escada Sport, James Purdey and Sons, Lloyd’s, Purificación Garcia, Calvin Klein, Caroll Paris, Amitie, Episode, store brands (Emidio Tucci, Dustin).

4. Nordstrom

Nordstrom is a US-based luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. Originating initially as a shoe store, Nordstrom eventually became a full-line department store chain that sells clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances. One of the most famous department stores in the world, Nordstrom operates 117 stores in 40 American states, three Canadian provinces since and one in Puerto Rico. Nordstrom brought in annual revenues of USD 15.86 billionlast year, making it one of the top department stores in the world in terms of revenue. Nordstrom is also notable for being one of the top luxury department stores.

  • Founded: 1901
  • Nordstrom Headquarters: Seattle, Washington, USA
  • Nordstrom Total Revenue: USD 15.86 billion
  • Nordstrom Number of Locations: 101
  • Nordstrom Number of Employees: 74,000

Nordstrom Product Line 2020

  • Clothing
  • Footwear
  • Handbags
  • Jewelry
  • Accessories
  • Cosmetics
  • Fragrance
  • Home furnishings
  • Wedding

Nordstrom Brand Line 2020

  • 34 Heritage
  • 3LAB
  • 42 Gold
  • Avec Les Filles
  • Aveda
  • Aviator Nation
  • AWARE BY VERO MODA
  • Axel Arigato
  • Hush Puppies®
  • Huts and Bay
  • HUXTER
  • Hydro Flask
  • Hyperice

5. Sears

Coming in 5th on this ranking of department stores is Sears, an American chain of department stores founded by Richard Warren Sears and Alvah Curtis Roebuck in 1893. This famous department store was formerly headquartered in the Sears Tower in Chicago but now holds its headquarters in Hoffman Estates, Illinois. Sears is notable for initially becoming famous for its mail-order catalog, a pioneer in the department store chain industry. Through most of the 80s, Sears was the largest retailer in the USA but has since been surpassed by a few companies. Sears currently operates 425 stores in the world and currently operates many different types of stores including Sears, Sears Grand, and Sears Travel.

  • Founded: 1892
  • Sears Headquarters: Hoffman Estates, Illinois, USA
  • Sears Total Revenue: USD 13.8 billion
  • Sears Number of Locations: 425

Sears Product Line 2020

  • Clothing
  • Footwear
  • Bedding
  • Furniture
  • Jewelry
  • Beauty products
  • Appliances
  • Housewares
  • Tools
  • Toys

Sears Subsidiaries

  • Sears (Full-Line), Sears Grand, Sears Portrait Studio, Sears PartsDirect, Sears Travel, Sears Home & Life, A&E Factory Service, Sears Home Services, Sears Flowers, Sears Driving School, Sears Hometown and Outlet Stores.

6. Marks & Spencer

Marks & Spencer is a major British multinational retailer with headquarters in London, England, and ranks 6th in this list of the world’s largest department store chains in 2020. As of 2020. Marks & Spencer operates 959 stores across the U.K. including 615 that only sell food products. Back in 1998, Marks & Spencer became the first UK company to make a pre-tax profit of £1 billion. Last year, Marks & Spencer brought in annual revenues of USD 12.65 billion.

Outside of the UK, the company also operates in Ireland, Paris, Philippines, Netherlands, and many others. M&S operates many store formats including outlet stores, home stores, full-line stores, in-store food halls, online stores, and more.

  • Founded: 1884
  • Marks & Spencer Headquarters: London, England, UK
  • Marks & Spencer Total Revenue: USD 12.65 billion
  • Marks & Spencer Number of Locations: 1463
  • Marks & Spencer Number of Employees: 80,000

Marks & Spencer Brand Line 2020

  • Per Una
  • Autograph
  • Limited
  • Rosie
  • Blue Harbour
  • M&S Collection
  • M&S Energy

7. J. C. Penney

Ranking 7th on this list of the top department stores in the world is J. C. Penney, an American department store chain with 865 locations in 49 U.S. states and Puerto Rico. Last year J. C. Penney brought in annual revenues of USD 12.01 billion ranking 7th in revenue as well among the world’s largest department store chains. Since 1998, the company has also become an internet retailer and started opening some freestanding stores to meet consumer demands.

  • Founded: 1902
  • C. Penney Headquarters: Plano, Texas, USA
  • C. Penney Total Revenue: USD 12.01 billion
  • C. Penney Number of Locations: 853
  • C. Penney Number of Employees: 95,000

J. C. Penney Product Line 2020

  • Clothing
  • Cosmetics
  • Electronics
  • Footwear
  • Furniture
  • Housewares
  • Jewelry
  • Toys
  • Appliances

8. Isetan Mitsukoshi

The Isetan Mitsukoshi Group is Japan’s largest department store group, operating a total of 26 stores nationwide. The company operates 4 distinct brands: Mitsukoshi, Isetan, Iwataya, and Marui-Imai and operates all over Japan, with flagship department store chains in Tokyo, Sapporo, Kyoto, Nagoya, f*ckuoka, and other major cities nationwide. At Isetan, you can buy food, clothing, housewares, and much more. Isetan Mitsukoshi brought in annual revenues of USD 11.99 billion last year — making it one of the top department stores in the world in terms of revenue.

  • Founded: 2008
  • Isetan Mitsukoshi Headquarters: Shinjuku, Tokyo, Japan
  • Isetan Mitsukoshi Total Revenue: USD 11.99 billion
  • Isetan Mitsukoshi Number of Employees: 18,799

9. Hudson’s Bay Company

Ranking 9th on this list of department stores is the Canadian retail business group, The Hudson’s Bay Company. The company’s main retail and department store is based on its namesake, The Bay. Last year, the company brought in annual revenues of USD 6.68 billion — making it one of the world’s largest department store chains.

  • Founded: 1670
  • HBC Headquarters: Brampton, Ontario, Canada
  • HBC Total Revenue: USD 6.68 billion

10. Dillard’s

Rounding out BizVibe’s list of the top 10 department stores in the world in 2020 is Dillard’s, an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Dillard’s operates 285 stores worldwide and employs over 39,000 people worldwide. Last year the Dillard’s brought in revenues of USD 6.50 billion — making it one of the top department stores in the world in terms of revenue in 2020.

  • Founded: 1938
  • Dillard’s Headquarters: Little Rock, Arkansas, USA
  • Dillard’s Total Revenue: USD 6.50 billion
  • Dillard’s Number of Locations: 285
  • Dillard’s Number of Employees: 39,000

Dillard’s Product Line 2020

  • Clothing
  • Footwear
  • Bedding
  • Furniture
  • Jewelry
  • Beauty products
  • Housewares

This is BizVibe’s list of the top 10 department stores in the world in brands in 2020 ranked by revenue and its placement in the global department store industry. The top department store companies have paved the way for the next generation of how everyday goods are sold. We might be veering out of just physical stores but trends such as freestanding pop-ups and the power on online retail are expected to keep the industry moving forward.

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Top Department Stores in the World by Revenue (2020)

Rank

Department Store

Revenue (USD billions)

Headquarters

1Macy’sUSD 24.97 billionUSA
2Kohl’sUSD 20.22 billionUSA
3El Corte InglésUSD 17.01 billionSpain
4NordstromUSD 15.86 billionUSA
5SearsUSD 13.8 billionUSA
6Marks & SpencerUSD 12.65 billionUK
7J. C. PenneyUSD 12.01 billionUSA
8Isetan MitsukoshiUSD 11.99 billionJapan
9Hudson’s Bay CompanyUSD 6.68 billionCanada
10Dillard’sUSD 6.50 billionUSA

Top 10 Department Stores in the World 2020, Top Department Stores | Global Department Store Industry Factsheet (1)

  • Macy’s is the world’s largest department store chain, followed by Kohl’s and El Corte Inglés rounding out the top 3.
  • 6 of the top 10 department stores in the world are US-based.

The Future of the Top Department Stores in the World

Looking past 2020, the future of the global department store industry is poised to grow in the billions by 2025. This growth is led by the top 10 department stores in the world as they transition to a new age of selling everyday products. As disposable income increases and the top department stores create a presence online, expect further growth in the industry.

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Top 10 Department Stores in the World 2020, Top Department Stores | Global Department Store Industry Factsheet (2024)

FAQs

Top 10 Department Stores in the World 2020, Top Department Stores | Global Department Store Industry Factsheet? ›

Saks Fifth Avenue is one of the most renowned luxury department stores in the world. The flagship store is located in New York City. It carries a wide selection of high-end designer clothing and accessories for men, women, and children, as well as home decor items, designer jewelry, and beauty products.

What is the most prestigious department store in the world? ›

Saks Fifth Avenue is one of the most renowned luxury department stores in the world. The flagship store is located in New York City. It carries a wide selection of high-end designer clothing and accessories for men, women, and children, as well as home decor items, designer jewelry, and beauty products.

What are the top department stores in the world by revenue? ›

Showing 10 out of 50 companies. Macy's Inc, Kohl's Corp, El Corte Ingles SA, Isetan Mitsukoshi Holdings Ltd, and JC Penney Company Inc are the top 5 retail department stores in the world in 2021 by sales.

What is the biggest department store chain in the world? ›

Macy's is the world's largest department store chain in terms of revenue, with last year's revenue surpassing USD 24.97 billion across its 613 locations worldwide. Macy's was founded in 1858 in New York and is the top department store in sales.

What is the largest dept store in the US? ›

Macy's Herald Square is the largest department store in the US, with 1.25 million square feet of retail space across 12 floors. The department store moved to this location, which is an entire city block, in 1902, according to Macy's Inc.

What is the oldest dept store in the world? ›

However, the first reliably dated department store to be established, was Harding, Howell & Co., which opened in 1796 on Pall Mall, London. (The oldest department store chain may be Debenhams, which was established in 1778 and closed in 2021. It is the longest trading defunct British retailer.)

What is the most popular store in the world? ›

Leading retailers worldwide in 2021, by retail revenue (in billion U.S. dollars)
Company (Country of origin)Retail revenue in billion U.S. dollars
Walmart Inc (United States)572.75
Amazon.com, Inc. (United States)239.15
Costco Wholesale Corporation (United States)195.93
Schwarz Group (Germany)153.75
9 more rows
Mar 22, 2023

What is the most profitable department store? ›

United States: leading department stores 2021, by sales

In 2021, Macy's was ranked as the the leading department store in the United States, with sales amounting to 24.23 billion U.S. dollars.

What is the most successful store? ›

Top 100 Retailers 2022 List
RankCompany2021 U.S. retail sales (billions)
1Walmart$459.51
2Amazon.com$217.79
3Costco Wholesale$140.41
4The Home Depot$140.06
96 more rows

Who dominates the retail industry? ›

Retail sales are part of consumer spending. The biggest retail company, with TTM revenue of $600.1 billion, is Walmart.

What is the largest privately owned department store? ›

Belk, founded by William Henry Belk in 1888, is the nation's largest privately owned department store chain. The company owns 290 stores, located primarily in the southeastern U.S. and sells moderately priced designer and private brand apparel.

What are the biggest shopping stores in the world? ›

Largest Retailers in the World
  • Koninklijke Ahold Delhaize N.V. (AMS:AD.AS) ...
  • Lowe's Companies, Inc. ...
  • Target Corporation (NYSE:TGT) ...
  • ALDI. ...
  • Walgreens Boots Alliance, Inc. (NASDAQ:WBA) ...
  • JD.com, Inc. (NASDAQ:JD) ...
  • The Kroger Co. (NYSE:KR) ...
  • Schwarz Gruppe. Latest Twelve Month Revenue: $153 billion.
Mar 15, 2023

What is the largest shopping store in the world? ›

In the heart of Dubai, United Arab Emirates, is the Dubai Mall, the world's largest mall. It is home to over 1,200 stores, including high-end fashion brands, luxury jewelry, electronics, and home décor. The retail space there is more than 12 million square feet.

What is America's oldest department store? ›

Though the founder of the modern-day Macy's department stores couldn't seem to spin gold from the prospecting 49ers, he did produce an East Coast hit when he launched New York City's first department store in 1858. R. H.

What store has the most in the US? ›

Dollar General operates the most stores in the United States, with 17,348 currently in operation. In second and third places are Dollar Tree and CVS, with 15,375 and 9,813 stores, respectively.

Is Macy's the largest department store in the world? ›

The building's 2.5 million square feet (230,000 m2), which includes 1.25 million square feet (116,000 m2) of retail space, makes it the largest department store in the United States and among the largest in the world. NRHP reference No.

What is the longest running store in the world? ›

At Le Bon Marché department store in Paris, which was founded in 1852 and holds the title of the oldest and longest-running department store in the world, Aristide and Marguerite Boucicaut pioneered retail concepts many people probably take for granted.

What do you call a store that sells everything? ›

general store

noun. American a shop that sells a wide range of products, often found in small communities.

What are the major department stores in USA? ›

Corporate chains national
  • Hudson Bay Company. Saks Fifth Avenue. Saks Off 5th.
  • Macy's. Bloomingdale's.
  • Neiman Marcus Group, Inc. Neiman Marcus. Last Call. Bergdorf Goodman.
  • Nordstrom, Inc. Nordstrom. Nordstrom Rack.

What is the most popular store in the world 2023? ›

Top 50 Global Retailers 2023
RankingRetailerInternational revenues (billions)
1Walmart$101.20
2Amazon.com$120.10
3Schwarz Group$108.70
4Aldi$97.90
46 more rows

Who is the number one retailer in the US? ›

The latest data from the National Retail Federation shows that Walmart continues to lead as the top US retailer. In 2021, the company brought in retail sales of $459.51 billion in the US—a 6.6 percent year-over-year increase.

What grocery store makes the most money a year? ›

Largest Food Retailers Research Summary

The largest food retailer in the world is Walmart, with a revenue of $573 billion and a net income of $13.94 billion. As of 2022, the global food & grocery retail market has a market size of $14.78 trillion.

What company makes the most profit per day? ›

Most Profitable Companies Ranked
CompanyProfit per Day
1Apple$157,290,411
2Microsoft$121,317,808
3Berkshire Hathaway$116,495,890
4Alphabet$110,326,027
6 more rows

What is the largest single department store? ›

World's Largest Store: Macy's Herald Square

"Macy's, established in 1858, is the Great American Department Store—an iconic retailing brand over 740 stores operating coast-to-coast and online," the official website says.

What is the most expensive store? ›

the most expensive store in the world - Harrods
  • Harrods.
  • London - Things to Do.
  • London.
  • England.
  • United Kingdom (UK)

Who is the world's fastest growing retail market? ›

World: fastest growing retailers in 2021, by retail revenue CAGR. Alibaba Group Holding Limited/New Retail & Direct Sales was the world's fastest-growing retailer between the fiscal years 2016 and 2021. The retailer registered a retail revenue CAGR (compound annual growth rate) of 153.1 percent during that period.

Who is retail leader of the year? ›

As WHSmith chief executive Carl Cowling wins the Salesforce Retail Leader of the Year Award, we meet the man who led the high street and travel specialist to not just survive but thrive following the pandemic. Just three short years ago, when countries locked down as the pandemic took hold, WHSmith was grounded.

Which country has the biggest retail industry? ›

The world's leading retail markets

The United States is home to the top three retail companies of the world, namely Walmart, Amazon, and Costco. In 2022, the total retail market of the United States reached a revenue of over seven trillion U.S. dollars.

What is the oldest store that is still open? ›

Gray's General Store is a general store located at 4 Main Street in Adamsville, Rhode Island.

What is the largest privately owned American company? ›

Annual Revenue: $24 Billion

Fidelity Investments is one of the largest privately-held companies in America. America is home to giants like Fidelity Investments, Apple Inc. (NASDAQ:AAPL), Microsoft Corporation (NASDAQ:MSFT), and Alphabet Inc.

What is the largest US mall? ›

1. Mall of America. Opened in 1992, Mall of America is the nation's largest mall at more than 5.6 million square feet. Located outside Minneapolis, Mall of America draws 40 million visitors each year to its more than 520 shops and restaurants.

What is the largest mall in North America? ›

West Edmonton Mall. North America's Largest Shopping Mall.

What's bigger Harrods or Macy's? ›

With a retail space of over 2,136,600 ft² spread over 10+ floors, Macy's is the largest department store in America. Harrod's in London pales in comparison with just over a million square feet of space.

What is the largest department store in Europe? ›

Continental Europe

The largest department store in Europe is KaDeWe in Berlin. Kaufhaus des Westens (Department Store of the West) has usually called KaDeWe has over 60,000 square meters of selling space and more than 380,000 article available on sale.

Why is a mall called a mall? ›

The term "mall" originally meant a place where people played pall-mall, a game similar to croquet. By the mid 1700s it had come to mean a tree-lined park where people went to walk and socialize.

What is the biggest mall? ›

Mall of America

What is the most expensive retail store in the world? ›

the most expensive store in the world - Harrods
  • Harrods.
  • London - Things to Do.
  • London.
  • England.
  • United Kingdom (UK)

What is the richest store in the USA? ›

The biggest retail company, with TTM revenue of $600.1 billion, is Walmart.

What is the US equivalent of Harrods? ›

Macy's is a retail name that is distinctly North American... In terms of retail history and excellence, Macys and Harrods are synonymous. Both are destination retail stores when people travel to where the stores are located.

What is a high-end store? ›

Luxury retail is a segment in the retail industry that specializes in selling high-end goods that are characterized by high quality, high prices and a high degree of exclusivity.

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